The property is in a great location situated right next to the river. The food & service in the restaurant was excellent. Our room )although very small) was very clean and had good facilities. The bed linen was nice.

On arrival at 3pm we opened our window and could hear a very loud humming sound. We went back to reception & the manager advised us we could hear the kitchen extract from our room. We explained we were worried wouldn’t sleep as we are both light sleeper. We asked to move but were told this wasn’t possible as all the other rooms “had specifically been requested by all other guests??” The manager advised that we didn’t need to worry as the extraction was switched off between 10pm - 10am. We were happy with this re-assurance. HOWEVER the extraction was left on all night by the kitchen staff and we therefore had little sleep. This was made worse by the fact the room is also over the kitchen and there were electricians working in there over night crashing around!! We were not advised that this was happening & we might be disturbed until we complained in the morning. It’s such a shame as the room was nice and the food was excellent, if it wasn’t for the noisy extractor we would definitely recommend the property. But as it stands as we got little sleep we cant recommend. As it seems you can “request” a room. Make sure to insist you are not given “PUTTENHAM” unless you are a solid sleeper!!

Friendly staff, a nice old hotel with period charm and a lovely setting (albeit the very busy road nearby is always going to be a feature).

The meal was fine but service lacked a bit for the money (everything had to asked for). After hours, the area below our room became the staff/mates smoking area, complete with large wafts of smoke and loud bawdy laughter until fairly late. Not quite the experience the price levels suggested.

Fabulous hospitality, awesome food, great service, great cocktails, comfortable bed and great shower. Nothing not to like!

Nothing not to like.

Everything has been thought out well, here. The bed and pillows are comfortable. The decor is nice. The bathroom is clean and everything works properly. Good quality bath robes are provided. The heating was easy to control (we had a winter stay). The staff were extremely helpful and friendly. The food was nice. Breakfast is generous. This is a place that extends genuine hospitality and it seems this is getting more and more difficult to find in UK.

The windows are single glazed so in the morning the window was running with condensation. Having said that the windows were cleaned each day when the room was refreshed.

The food was excellent. Customer service was also excellent.

There wasn’t anything that we didn’t like.

Very friendly staff and excellent service

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Old style, genuine pub based but top class facilities

Lovely pub away from everything

Breakfast-had to order night before