Great location in the centre of Taipei. Staff were very friendly and helpful with all inquires. Rooms were serviced and cleaned to a high standard everyday. Housekeeping team were very helpful and happy to assist with request eg additional water, dental kits etc.

The lightning in the room is a bit too dark.

Would be nice to offer some nice soft bread rolls/bread.

Our room was not that good for a 5 star hotel, too small. The lighting is not that bright neither.

The property was beautifully decorated and immaculate. It was also in a great location, easy to get to the main train station and surrounded by cafes and shops.

For the price/rating, it didn’t have the amenities you’d expect in other 5 star hotels (breakfast, bar, views, etc).

高級感があり、すべてが完璧なまで清潔。ホテルマンの方々は私達の難題にも関わらず親身になって親切丁寧に対応してくださいました。長年にわたり利用しているホテルですが本当に居心地が良いです。

ありません

+ 房間內的配備非常齊全，書桌抽屜內的文具除了紙筆甚至有橡皮擦和迴紋針(對需要換Sim 卡的國際旅客很重要)。 + Mini bar 提供的兩瓶裝在玻璃水瓶內的RO 過濾水，水喝完後可隨時請飯店補充，非常環保。 + 整個飯店的裝潢走奢華的中式風格，對於喜歡中式風格又嫌圓山飯店位置太偏僻的人，可以考慮這裡。 + 我們的房間直接面對台北火車站，可以俯瞰宏偉的車站屋頂，與台北101 的夜景，透過一整面牆的大片玻璃，可欣賞台北最繁華的車流。

- 我們房間的位置雖然帶來美麗的窗景，但缺點就是車流的聲音，我們住在七樓，雙面厚玻璃完全抵不住腳下的車流噪音。 - 此外，我的另一伴覺得整個飯店的燈光太昏暗，但這主要是因為這飯店的裝潢就是走昏暗的奢華風，我個人是不覺得有什麼影響，尤其是我們一整天都在外面，只有回飯店睡覺。 - 雖然飯店的位置極好就在緊鄰台北火車站的京站購物中心內，但台北火車站地下通道也是個大迷宮，對於不熟悉的人又搭乘大眾交通系統抵達的旅客需要事先有心理準備，會稍微迷路一下。

酒店地點優越，就在台北車站隔離，無論乘高鐵 地鐵 巴士都很方便，經地下街及京站廣場就可直達酒店。房間清潔，員工友善。

房間比較暗，晚上執行李有點困難。退房時間11點，不能延遲退房。

Extremely friendly and helpful staff. Very welcoming. Excellent location. Overall comforable stay

The bathroom is sectioned off by just a curtain which was a little uncomfortable as I was travelling with my teenage son

Did not use breakfast.

The lights in the room would be Activated by a motion detector. That can be quite irritating as the lights get switched on in the middle of the Night by Minor movements outside the bedframe.

beau petit déjeuner également pour un occidental !

salle du restaurant 100% obscure au lieu d’être située en hauteur avec une vue dégagée comme les chambres . quartier très bruyant près d’un échangeur mais aussi près de la gare ce qui est central

The concierge Desk on ground was wonderful! John’s service was excellent!

The check in process was a mess, I didn’t get to my room almost 4pm after I have been pushing them. They said because I was stay longer and booked the room with a view, sound like it was my fault.

２度目の滞在。①いつもホテルの入り口にドアマンがいて、気持ちよく迎えてくれる。②エグゼクティブフロアには、藤沢周平の短編集が置いてあり、借りて読むことができた。ほかの常備されている本のセンスもよい。滞在の楽しみが増えた。③部屋の中国茶と紅茶は香りがとても良い。オリジナルだそうで、６階のレストランで部屋のセットと同じ４包入りを１２０ドルで購入できる。お土産に喜ばれた。④エグゼクティブフロアでは、お願いすると紅茶・中国茶・コーヒーを淹れてくれる。今回は、ホットワインを作ってくれた。とても美味しかった。翌日、迪化街で何種類かのホットワインスパイスを購入した。

①鏡に付いている照明は、部屋の明かりを全部消しても消えない。眠るときにまぶしい。消えるとか、少し暗くできるようにセットしてもらえるとありがたい。

It was centrally located and fun

It was very noisy at night

breakfast is good , location is very good near Taipei main station.

bathroom is very uncomfortable for elder , hotel bathroom has only bathtub and edge of the bathtub is very high difficult for elder to climb in and out.please ask staff if u come with elder people , are ther any other roomtype to fit u.

The location. Just a few minutes walk from Taipei station. There are underground passages from the station to the hotel via an underground shopping mall with lots of shops on the way to keep the shopaholics busy and you don't have to worry about getting wet on a rainy day or the noisy traffic. I actually like the dark interiors of this hotel. Your eyes adjust to the light (or lack of it)after a few minutes inside the hotel. I requested a room on the higher floor and got a very good room on the 12th floor with a spacious bathroom, toilet, and a big bathtub. Very nice panoramas of Taipei from my room even though my room was not in the center of the hotel. The breakfast spread was terrific with a lot of options to choose from. In fact, I skipped lunch after a heavy breakfast on every day of my stay.

There's nothing to dislike here.

位置好，早餐多樣化

The room and the renaissance aesthetics of the hotel interior. The executive lounge

Moving luggage from the taxi get-off area to the concierge. Trying to get cab from the hotel. The breakfast menu and quality need substantial improvements,

The hotel location was great, very central. Various modes of transport options are just next door. Our room size was big, and there was plenty of space for our luggage and shopping. Comfortable bed ensured a good night's rest.

The room was a bit dark and some of the staff were not very friendly.

Pricing was reasonable considering the access to the lounge complimentary with the executive room. The room itself was large and comfortable, extremely satisfied. Staff were helpful when approached and well staffed, so we never had issues getting someone's help. Included breakfast was alright but could be skipped since breakfast in Taiwan is easy, cheap, and can be better than what's served at the hotel. Hotel also offered to pack meal boxes for me and my family when we informed them of our early check out on the last day, which would mean we couldn't easily get breakfast. Very courteous and generous of them. This was done with no extra charges.

The lighting in the hotel overall was below average. It's part of the aesthetic and the theme but might pose a challenge to get used to. Location of the hotel is great but might be inconvenient to those poor mobility. The reason is that where the hotel is situated on the cross junction, there is no direct pedestrian crossing to the hotel, and you must take an overhead bridge. We did see a pair of lifts being installed during our time there, so this might not be an issue in the future. Would still recommend this hotel if mobility is not an issue.

Palais de Chine was a great place to stay in Taiwan - very convenient to the train from the airport and the Metro and high-speed rail. The buffet breakfast was excellent as was the Michelin-starred Chinese restaurant! Rooms were comfortable and luxurious.

We had a few hiccups but everything worked out, so I'm content!

The atmosphere is awesome

It is a bit dark in the room.

Location is very good and directly opposite of Taipei Main Station which connect well to other parts of Taiwan. Front desk staffs are polite and able to assist on any question that I have. 100% I will return when I come back to Taipei... Kudos to the teams.

Nothing

The interior takes you to another world, the staff were all super friendly and helpful

The breakfast, pastries were stale, bacon over cooked. Hmm I expected more from a 5 star not a basic buffet, especially when staying in executive rooms.

Super convenient location. Right next to Q Square which is one of the nicer malls in Taipei and also close to the subway and bus stations

It had an opulent but haunted mansion vibe. Lights were very dim and the decor was reminiscent of props in a Tim Burton movie with splashes of red. I hated it and felt very spooked out. There was also a weird painting in the room of a half man half lion. I couldn’t sleep and was very distressed. The hotel did agree to let me check out a day earlier without penalty.

Service was good immediately at entrance

Combine 2 single beds instead of giving a proper double bed. Ended up sleeping only on single bed. 😴

The room is clean and convenient

None

Very centrally located near the main train station. Staff were very attentive. Had use of the executive floor which was great for pre-dinner drinks etc. Polly, which managed the executive floor is excellent. She went above her duties to help us with directions etc. she even managed to get us a table at the 3 star Michelin Le Palais at last minute notice.

Place is a little dark. Understand that they are trying to create a moody atmosphere, but just a little too dark.

Staff were pleasant and friendly but majority could not speak English and were not very attentive. No comments on breakfast as I booked rooms only. Location of hotel is okay.

The rooms were rather dark even with all the lights switched on. The hotel lobby and rooms have a rather musky smell and it looked old and worn. Instead of placing the amenities like toothpaste, toothbrush, etc. in the rooms, guests are required to pick them up from the check-in lobby which was rather inconvenient. What surprised me most was cars were not allowed to drive on to the hotel's driveway even though it was raining heavily. Our driver had to literally stopped us by the roadside in front of the hotel entrance. Our family including my 3 years old granddaughter had to make our way to the hotel entrance in the heavy rain. No one from the hotel came to offer us an umbrella! When I asked the staff why several vans were allowed to park along the driveway while we had to walk in the rain to reach the entrance, we were told these vans had applied for special permits. I am unable to comprehend this rational because we are all paying guests too!!!

conveniently located near transport hub

room service ends at 9pm, should extend to 12 midnight.