Amazingly nice always smiling staff. Private pool and beautiful Beach. Amazing breakfast

view is amazing

is too hot!

The pools, the food, the beaches are STUNNING.

The service not quite what you would expect for the price.

Our third visit to The Racha , first after the Covid shut down. Sadly its not quite back to previous years with limited staff meaning only one restaurant can open. The location is stunning and lovely staff do the best they can,

From previous years we were disappointed with the food and no other choice of restauarant.

Stunning design of the resort and individual suites . Beautiful beach with white, powdery sand and turquoise waters. Efficient speedboat transfer to and from the island. Large, adults-only infinity pool. Children can use a family-style pool in the back of resort although many villas have individual, small plunge pools. Good selection of interesting dishes served at the main restaurant (Earth Cafe) at somewhat high but not outrageous prices. Overall a wonderful stay and I would gladly return.

Ridiculously slow and unreliable wi-fi. It is so bad that their own resort app often does not launch. Breakfast buffet ordinary for the level (and price) of the hotel. Suites are cleaned around 3:30-4pm which is unacceptably late. Until then you are unable to take a nap or use the in-suite plunge pool because the cleaning personnel can enter at any time. Apparently priority is given to suites being vacated that day for new guests arriving later the same day over guests who continue their stay. Inexpensive-looking, yellow slippers provided for guests in each suite cannot be taken home. Why not, if they are disposable? And if they are not disposable, does it mean that they are being reused by consecutive barefoot customers? Beach is pretty but littered with small trash presumably left daily by day trippers. Cleanup effort is clearly inadequate.

we returned here after 11 years - one of the best hotels in Thailand - clear water - perfect relaxation and rest - clean white sand beach - always want to come back again - bungalows are located in a palm grove - very green area

wifi

facilities ware super

The food taste should be improved

Located on the white sand beach.Staffs are very nice even when they were hard working,They still give us smiles..Food are excellent.GM has his Ears openened to a complain.BBQ was excellent..Poor staffs who have to make grill for us standing in the Heat but still have a goid smiles!!!😃😃

At Sun set Resturant there were very little choices..The House wine are Terrible!They sell 3 € Wine for 40 €..Too much for that quality!,After we could not drink the white wine,We have order the Rose,We have to throw away too..We end up going to shop behind the Resort to get a Drinkable white Wine for 750 baht.This should not be happened to a 5 Stars Resort like this.We were not the only one who complained about the wine!Thank God there were other people did that too.

The hotel itself much more fantastic then island.

The hotel beach also whole island pier. A lot of half day tours and other hotels guests on the beach from 11 till 15

ambience is extraordinary.

due to high occupancy rate, there was a long queue when checking out.

Whole family Love the Racha. It’s a Maldives in the Thailand with a luxury service.

The resort is in an unbeatable location, right on a beautiful white sand beach. Rooms are clean and comfortable. Food is excellent. Facilities are very nice.

The resort is clearly struggling with staffing after the pandemic. There are not enough beach or pool chairs for all guests. The wifi is spotty which is not necessarily a bad thing but then the hotel should not rely on its app for communications.

The beach is the most beautiful beach I’ve ever seen. The sand is like powder and white, the sea clear blue, beautiful temperature and perfect for swimming as calm

the excursions are extortionate! if you want to visit phi phi islands / Jane’s bond island etc it is better to do from Phuket if you are staying there before or after as you will save several hundreds of pounds ..literally! Also there are not many dining options either on site or surrounding the resort. one of the advertised resort restaurants was only open for lunch which meant there was only 2 options…and the upstairs Italian one doesn’t really count I think as it’s more of a pool snack place where it’s entire menu is at the Earth Cafe anyway…so realistically there is only one option!

Good swimming pool that can see the view. The restaurant is delicious food

clean .. nice ..perfect with room no.209

null

The view is nice, staff is very friendly, amazing facilities on sight.

I will also leave a review on trip advisor for the managers and will also describe here the four pain points that I would like the managers of the hotel to pay attention to: 1. The food - everything is cooked on the palm oil or if I am mistaken a very cheap cooking oil, making the food very greasy and taste very bad. Everything that is cooked for breakfast, lunch and dinner is cooked on this discussing oil. Fried lobster, steak, pasta, spring roll, fried eggs for breakfast everything is cooked in this cheap oil which makes the food taste disgusting. 2. Toilet lead in the master bedroom - we stayed in the villa with swimming pool over the ocean view. The Villa number 1202. The toilet lead in the room is broken. Even I called technicians twice, the toilet still remains broken, the rear cleansing is not working and the toilet always making sounds, had to always manually flush. 3. Room service - staff is not cleaning the rooms properly, they don’t clean the floor, and when they mob they do it very fast and not taking attention to details. After their cleaning we had to clean the floor again, because we have a baby always on the floor. When they clean the rooms, they see dirty dishes but they don’t take care of them, they just leave them like it’s part of the room decor. 4. We booked a premium room and paid extra price for the view, private swimming pool and the music. The swimming pool speaker is broken, and I remember staying in the similar room before, it was also broken. I was informed by the hotel staff that speaker has an issue for all the villas, and that something has been ordered. However, it’s been four months since it was broken last time, still didn’t fix it. So the swimming pool speaker and the master bedroom speaker do not work for the swimming pool villas. The hotel Should inform their guests in advance or at least take care of the issue, but four month of the issue tells me that nobody complains, and just over pays for the rooms.