Washing machine, microwave oven, trouser press and safe in room.

Very poor WiFi reception. Breakfast not good for non-Japanese (only bread, margarine and jam on 4 days out of 7). Black mould on blind and window frames. Bath plug hole blocked with hair. Laundry charged normal shirts as “Sports Shirts”.

部屋に洗濯乾燥機と電子レンジがありがたい

なし

We booked a family suite and it was very nice. It is very quiet, have some privacy. Nice environment and clean. Excellent customer service.

Although the room included a 2 in 1 washer but the clothes never dry even after four hours. Little far from centre.

The rooms were really comfortable and attractive. The in-room washing machine was an unexpected bonus. The breakfast was really good with western and Japanese options. The location was good, close to the intersection of the two subway lines and walking distance to the centre.

Not much! But English instructions for the washing machine would have been useful. Google Translate didn't cope very well, luckily I found some things on-line.

Staff molto disponibile cordiale e con un ottimo livello di inglese considerata la media in Giappone. Lavatrice in camera per me fondamentale. Camera spaziosa con frigo e una bella doccia. Posizione a 2 passi dalla metro e vicina al castello di Kyoto. Consigliato

Nulla.

前台有多国语言员工，包括中文，沟通很方便。

浴室地漏会有一点异味飘出来，可能需要清理和维修了。

朝食が素晴らしかったです。 毎日、メニューが少しずつ変化していて、朝食が楽しみでした。 ホテル全体が清潔で素晴らしかったのですが、ロビーに大きなテーブルがあり、京都在住の友人が訪ねて来てくれたのですが ゆっくりとお喋りが出来て大変よかったです。

部屋で大きなスーツケースを広げられるスペースがあれば文句なし、、、。

全体的にコスパ良し！

部屋に置いてあるアメニティが少ないので、ロビーまで取りに行く必要あり

Hotel muito bonito e com bom custo benefício. Minha segunda vez nessa rede de hotel, sempre com bom padrão.

Pedimos por quartos próximos e acabamos ficando em dois prédios separados, o que dificultou um pouco nossa logística.

The location was great. Staff was accommodating. The hotel was clean and orderly.

None.

スタッフが親切で、部屋も大変綺麗でした。

特にありません。

房內有洗衣機，對於長天期的旅客非常方便

Personal agradable, atento, desayuno espectacular, ubicación.

Tener que exigir el aseo diario de la habitación. Solo cambian toallas. Lo mínimo de un hotel es asear la habitación diariamente.

取引先に近いこと。洗濯機があったこと

ルームウェアーが置き忘れていた。 浴槽の掃除はして欲しかった

立地、スタッフの対応が良い。朝食も良い。コーヒーフリー、ロビーの居心地が良い。華美でなく、おしゃれ。

部屋のシャワーカーテンがカビていた。アメニティに化粧水が欲しかった。ロビーのアメニティコーナーに歯ブラシが有ったので人数分もらったが、部屋にも置いてあり、ムダに持ってきてしまった。

The staff at the front desk was very helpful to assist me to make a restaurant booking. Thanks!

none

地點超方便，服務人員也不錯；設備齊全。

沒

お部屋に洗濯機、ミニキッチンがついている。

別館に宿泊だったため、アイロンのレンタルや荷物の発送に少し手間取り増田。

乾燥機付きの洗濯機や電子レンジなどあり助かりました

Great location near to a subway station for us. It was a quiet room.

I found the room so hot and couldn't get the temperature quite right. We also had the room next door and they said that theirs was definitely cooler. I didn't have this issue in any other hotels, it was so hot at night. Next door they had no issues at all. The breakfast had a good choice but compared to other hotels it was so busy all the time. We often had to ask for things to be refilled, staff didn't seem as happy here, the food just didn't seem to have that happy factor compared to all the other hotels we have been to. It's like the breakfast area was a building squashed into a space too small for the number of people. Or maybe we came at a busy period - New year and its not normally that busy? If its raining you get wet on the way to breakfast - which I never experienced before- the layout of the hotel can't be changed by the staff. It's very strange. Was my least favourite hotel in the whole of a 3 week trip in Japan. It's OK. We just had some fantastic places to compare it to at similar prices.

Clean, spacious, comfortable beds, washing machine on room, great location close and walkable to shops, transport, and some tourist attractions.

Nothing

-Great choices for coffee at lobby -Nice front staff

1. At first we contacted the hotel by phone,The front hotel manager did not care andrefused to help us solve about our hotel booking reservation problem at all . And try to charge us extra only as their solution for us 2. Same food and so little choice of breakfast and too many Japanese we not get too 3. No water available in room

Lovely modern hotel. Well located to transport, shopping and Nishiki Market. Staff were helpful and polite. Room was comfortable and spacious enough for 2 adults and 1 teen. Nice communal lounge area. We ate at the restaurant for our first night dinner which was lovely and delicious. Would definitely stay again.

Excellent location. Large comfortable room. Good facilities.

Situated at a very nice, quiet neighborhood. Away from the hustle and bustle of the main city. We slept soundly throughout the stay. We were allocated a room at the Annex building, which was only a few steps away from the main building. The comfort twin room was spacious!! We were able to open our luggages at the same time and still have room to roam around. The breakfast was a spread of traditional Japanese cuisine and a bit of western. Just right to our liking. Has 7-eleven and Starbucks nearby. Nishiki Market was just about 2-3 blocks walk away.

Staff, breakfast and location were fantastic

Rooms are a little small. Perhaps better to book a twin room in future

ホテルでも、靴を脱いでくつろげる。浴槽とトイレが別なだけでなく、とにかく風呂、浴槽が広い。さらには、朝ご飯めちゃくちゃおいしい。朝食会場のスタッフも感じがよく、朝から良い気分になりました。以前も利用させていただきましたが、京都に行くときは、まずこのホテルが空いてるか確認すると思う。

良くなかった点はない。

I especially liked the varieties of vegetables served in the breakfast. If there are more hot dishes, it would be to my liking. Also, I liked the Itoen tea bag provided in the hotel and the washing machine in the room.

There's no bottled water in the room.

Comfortable and nice room. Great breakfast.

None.

Breakfast was brilliant with a great selection of Japanese cuisine and some Western options as well

Nothing

It was really central to a lot of places- food and subways. Very cool vibe of Kyoto where people were chilled and lovely Japanese people riding their bikes serenely on the roads. Close to Nishiki market and best coffee Stumpton Coffee- as good as Melbourne. Also very hip shopping Centre with amazing niche shops and cool eating places. 7 11 just a couple of minutes away, and local restaurants everywhere. Staff were very helpful and courteous. Cleaning was done at the highest standard.

Nothing