El trato y las atenciones del personal fué excelente y la presencia del personal de orden público brinda seguridad a las instalaciones. También cuentan con un desayuno muy bueno, variado y balanceado. En mi caso, fuimos sin una agenda detallada para visitar puntos de interés en la zona y el personal del hotel siempre estuvo disponible para sugerir y ayudarnos a coordinar los mismos. Visitamos muchas lugares y nos quedamos con las ganas de regresar, tanto a Medellín como a este hotel. Valga la aclaración, este no es un hotel de lujos y facilidades pomposas, pero para mi fué un lujo hospedarme allí!

Solo un detalle de mantenimiento del lugar, referente al elevador. Para un lugar que solo cuenta con uno de estos, es imprescindible que las personas que se van a hospedar, sepan de antemano que esto puede ser un inconveniente, particularmente si tienen algún problema de movilidad. Durante nuestra estadía, el elevador estuvo en mantenimiento en dos ocasiones y aunque en una de estas fuimos avisados el día anterior, no dejó de ser un inconveniente.

La ubicación es muy buena, el personal muy bueno, el apoyo para ubicar los lugares que se desea conocer atención al cliente a toda hora constante en el día y la noche siempre.

El desayuno tienen que variar los huevos. El agua 💧 caliente tiene dificultad, hay que mejorar eso ya que sale un poquito y luego sale agua fría y así sucesivamente,. El baño no tiene extractor, los olores no tienen por donde salir.

very central great location.

very very noisy all night. no social vibes.

The location is awesome, right on the end of the main street in Provenza (but not right in the middle of it) which is closed to cars and FULL of bars and restaurants. So lots of nightlife and food options! Only one block away from the colorful Medellin sign. If you’re staying in this area you have to expect a lot of noise at night, but I sleep with earplugs anyway (I recommend you bring some), and we got lucky to get a room on the 6th floor, so that was helped. Our room had a window with a city/mountain view. Staff was very friendly and helpful! The cleaning staff was cleaning other rooms on our floor and I was able to see that they spend a lot of time cleaning each room. I was very impressed with how clean the room was. The hotel has a front covered patio area designated for smoking. We enjoyed sitting out there. The breakfast was great, and I’m bummed we were only able to have it one day due to our schedule. It included basics like toast, bread rolls, cereal, and yogurt, but the cooks were also preparing either eggs and sausage or chicken soup. We had the soup and it was amazing!

The hotel is not very pretty or boutique looking at all, it’s just basic, but the location and everything else makes up for it. The room itself was very basic, it didn’t include a mini fridge, desk lamps, and the bathroom didn’t have a vent. We did have hot water but it was hard to regulate the temperature, it would go from hot to cold on its own. Despite these complaints I would still stay here again!

The breakfast is not good

everything

no hot water :-(

location

soap

everything

None