The personal touch at this hotel is beyond 5 star. The staff is friendly and each and every person we spoke with went out of their way to make our stay as luxurious as possible. From booking taxis to looking for and locating lost luggage this group of individuals genuinely care about your stay and want you to enjoy yourself. They are happy to work at this establishment and it shows with many of the employees being 15 years plus at the hotel. A beautiful experience with lovely people.

Everything from the wonderful staff, excellent food & beautiful accommodation...

Nothing... everything was amazing

The staff here are amazing, honestly the best i cannot fault them and they helped us with every little thing we had concerns about and made sure we left happy

i wasn't completely satisfied with certain aspects of this hotel, at a £1000 a night and still having to pay for room service for a cup of tea i found a bit odd.