Guys, if you want to spoil your trip and money got this hotel. Totally, unethical people and 90 minuts onboarding

Definitely not for tourist- We reached hotel for check-in around 10PM. The one at the check-in counter. The reception guy(He was completely drunk ) took more than 90 minutes to onboard us. I was keep requesting him, I have children(less than 3 years old) with me. Let them enter in the room, as they wanted to sleep. After 60 minutes, he scolded us by saying that, we have given false information during booking time and now we have to pay extra money for children. I was like, children 4 years are free as per policy. he said no, and said something (Abusive words, which I felt)in local language . We were tourist, and don't want to spoil mood of my other family members. So, I just what he said and gave him requested money and then he took more than 30 minutes to onboard and then he handed over the keys Next day, a lady came, and she said we had to sign more documents and I did and shared our ordeal experience. Guess, what she said he is new and we can take back our extra money. We were very much frustrated and then we ended our trip one day before No sorry and what about spoiling our whole trip and nightmare experience? if you don't know, how to care your customers. Well, why you need customers? When, I discuss with other tourist another day, who did checkout with another reception guy. They shared the same experience.

No towel provided.