I liked how everyone is dedicated to their job schedule, and how they treat their guest.

The Ugandans government and their citizens are very hospitable to everyone that entered Uganda. The Ugandans government and the institution's treat their citizens well and the citizens are law abiding.

location in the city center friendly staff good breakfast

towels in bathroom should be more than one

Clean enough and good location.

It would be unfair to poorly rate the entire hotel staff but I had a very bad experience with reception. I was constantly being harassed by the hotel to pay an extra $2 because they want to "roundup" the daily rate of $48.60 to $49 therefore making a total of $196 while the total amount I owed was $194.40. I would not recommend this hotel at all and it's a pity because it's a good enough location and the rooms are clean. Only thing I didn't like about the room was the flimsy mosquitoe net which needed to work because there are plenty of mosquitoes who'll bite you at night when you are sleeping.

Quiet, relaxing environment with almost everything need just beside you. Friendly staff and very good service. Awesome service from Joseph and Cathrine

Work desk is a little small

Bed was good, thats it.

POOR VALUE FOR MONEY. BAD BREAKFAST NOT WORTH HAVING. The room is cramped with bad layout with no view. When you shower , bathroom gets flooded completely including toilet as shower is almost onto of toilet. They called it Executive room but management is either illiterate and does not understand the meaning of executive room and how it should be like. They also overcharge for a useless ugly room which makes the info online - booking.com very misleading. The hotel is in a terrible location where it is noisy neighborhood where people scream all night preventing guests from sleeping. Facilities are bad and hotel outside seating area has no view and cramped. Photos on booking.com are very misleading.