Staff is friendly

super helpful and kind staff

the unpleasant smell from the canal in front of the hotel, the pilllows and blankets, bed sheet are quite old, the mosquitos

Very professional and room is very good

good, very friendly, manager good at English, can be well understand.

Very helpful staff and very accommodating.

This is my 2nd time in this hotel ans trust me this hotel was best the first time i stayed in march 2022 and it is still best and perfect As always the staff and working people are welcoming and really helpful. The girl at reception gave me 2 candies while i was checking in.... Mr Zoom as always too good and wonderful to look after and makes sure that my stay is good Hotel facilities are exceptional and cleaning and services is 10/10 They even upgraded my room and i am so grateful for that Lift is super crazy fast which i havnt seen much in hotels in Hanoi at this price. This hotel is sorrounded by everything i.e, local vietnamese food, astonishing coffee and atm and local market too along with royal city just at walking distance. Water pressure is perfect and provided with all amenities inside room and essentials inside WC Everyone who is reading this review Dont hesitate, just book it and i am sure this will be a perfect stay.

Cheap and nice hotel. Near a really good seafood place within 30m.

Nil

No option to pay by credit card.