really lovely room, we didn’t manage to eat in the pub but wish we did. staff were really friendly

could have done with an iron in the room but that’s all

We loved everything about the property from Staff to Food

nothing

The rooms were very clean and all the staff were very friendly. Continental breakfast included in the price was good quality. Would definitely stay again as brilliant location .

Stylish and comfy. Nice food. Relaxed vibe. Friendly staff.

Comfortable room and spotlessly clean. Pub good, and had a lovely meal on the Saturday evening.

As the pub is, understably, closed on Monday and Tuesday, would be helpful to have information about what to do with room/door keys. Minor point!

the staff are really friendly and the hotel is just a small walk away to Richmond . food at the pub was amazing

One friendly staff member that checked us in. Nothing else.

We checked in at 3pm, unpacked and left straight away, not returning until late when pub was closing. The room comfort was awful! Large but barron of furniture. Bed was very hard. Duvet was so narrow for size of bed with only 2 inches overlap either side and thin!! No chair/s only a small stool. Only 1 small table which was full of kettle, water bottles, coffee & tea, mugs and glasses, therefore nowhere to put bag or belongings other than the floor or one VERY high level and narrow shelf. Kettle so big that the only way to fill it was by the shower! Table lamp didn't work (light bulb dead?). Breakfast not served until 9am and with nowhere in room to sit and wait (except bed or stool), we left and went elsewhere. With no staff to be found even though light in kitchen could be seen, we had to leave keys in room door.

friendly personnel makes you feel at home