We loved the location - very near to the main square. We loved the ambience and the interior decoration We loved the friendliness of the staff and them going out of their way to make our stay special

Nothing

Please have a look at the feedback I gave about the five nights we stayed before doing the Machu Picchu hiking trail

The staff was so helpful and kind! They did so much to go above and beyond to help us with any and everything. The property is unique and beautiful.

location location location

lack of stable internet and lack of hot water (I had to ask staff for hot water every time)

Very central location and very helpful staff. I ended up canceling the airbnb I booked in order to spend extra nights here. The breakfast is tasty and fresh fruit. I used their sister company SAS travel for the inca trek which made everything seamless. It was a cool ambiance and well decorated hotel.

The wifi was an excuse to unplug from the digital world. It was very slow. I didn't mind because I waited until I got to Lima to take my remote covid test, but otherwise it would have been a big problem.

Hotel building has charming architecture with old decorations and beautiful courtyard. Staff is very friendly and helpful, make you feel like you are their family member! Breakfast food was tasty, just wish we had more bread choices like in other hotels we stayed in.

Our room was on the ground floor and window didn’t open at al.

This property is an old monastery converted into a hotel. It has a charming court yard with tables you can sit at. There is also lots of old wooden doors and a tile roof. The breakfast is served in the cafe off the courtyard.

As with almost any location in Peru outside of Lima, the hot water can be spotty. It is usually best to shower late at night. Also, it is chilly at night in Cusco and while the room was supplied with a space heater, it was cool at night.