Kids paradise

Bathroom not clean at all.

First of all, it's a family oriented hotel. Lots of kids and facilities for them. If you're looking for a couple getaway, this might not be my preferred place BUT, Port San Miguel is a beautiful location and given the kids facilities, the beach was pretty empty. Unfortunately, we had to leave before the reserved time due to a health urgency (we had to take a plane back home) and the staff was IMMENSELY understanding and empathic and refunded the corresponding time we didn't stay (we left 3 days before the plan). SO I'm really grateful with them. Also, if they make a reservation for you in a nearby restaurant, as a hotel guest, you get a discount.

It's really hard to park there. The are can get really pacjed and finding a space is a matter of luck and patience. I guess the hotel could offer parking for their guests in the future.

The appearance, facilities, closeness to the beach, helpful staff and food

Everything regarding the hotel itself was perfect. However, the first 2 nights I hardly slept as there is a bar called Caseys by the hotel's entrance and the music was loud. Even though it was on the front and our room was set back, I could hear the words of every song. Apparently they have an all night party to close the season so there was music playing until 7am. Awful and such a shame for the hotel. It should not be so close. Once it shut the remainder of the holiday was very peaceful.

It's a nice family hotel. In a quiet location.Perfect for kids. The staff especially Irina and Pilar were so lovely and supporting. Irina at the reception did everything to make my stay as amazing as possible.

lovely location close to the beach and nestled amongst trees and hills. property was perfect for holiday getaway. Great swimming pools for both children and adults and nice to relax while child in mini club

nothing not to like, not a lot of evening entertainment

We went there for summer and the air conditioning was not working properly so we couldn’t sleep the whole night

Good swimming pools for children and families plus an adults pool. Nice hotel complex but small. We enjoyed our short family stay. Drinks were cheap. Had a couple of supermarkets near by and a couple of restaurants.

Snack bar could offer more and breakfast / dining options could be better. Very small resort, not much around so you need a car as you would get bored here for a week or more. Nice beach a stones throw away. Kids entertainment needs improving.

The pools are pretty good, plenty of space and plenty of loungers. I think the cleaners do a good job in the rooms, but the maintenance is very poor so there is only so much they can do.

Do not stay here if you have any specific dietary requirements. The food in the restaurant is not labelled so you will have no idea what you're eating. The only gluten free product on offer was a rock hard roll which was offered with every meal. The plates and cutlery were not particularly clean. Of the 2 ladies' toilets which served the restaurant and the pool area one of them wouldn't shut. The baby changing room door also didn't shut. The fridge in our room was possibly about 30 years old and the ice compartment had a thick layer of frost (I'm talking inches thick). The shower head in our room needed replacing. Our bed frame was too small for our mattress and the mattress overhung by about 20cm.