Restaurant was enjoyable. Location very convenient.

AC was noisy and had to turn it off to sleep. Some of the male waiters were a little over bearing. Car park charge of $15 per day was not mentioned in booking.com

Amazing staff. Alberto and team gave a great amount of conversation and support. And i can’t imagine my stay without the “concierge” service of Luisianna Martha. Oh my goodness, anything that i needed to find our help with she would literally figure out a way to make it happen and remove stress for me. I traveled here as a referral from a very close friend. I needed a wellness retreat to center and reset myself. I chose this location after the referral and some research so that I could know what to expect. After getting there, i realized that the pictures did not do it justice. It is beautifully located. You can even enjoy when the cruise ships come in. For my wellness I wanted a massage, pedicure, and manicure. Luisianna arranged it for me to get a massage every day with a day of manicure and pedicure in addition. I didn’t have cash for tips, she found a stress free way to make it happen. Nothing seemed shady or inappropriate, just a fantastic experience. Due to her, I would absolutely visit here multiple times against my normal routine because she and the team made miracles happen.

There was no exercise or dedicated person to help with things to do (if Luisianna was not there).

Very friendly staff, awesome food (bedt on dutch side), very clean rooms and hotel

EVERYTHING!

I loved the hotel. Great property very modern and good food

The customer service was poor

A gym

The rooms were very modern and well appointed. I liked the high end electrical/lighting and the upgraded baths.

The hotel absolutely refused to allow guests to check in early or depart even 30 minutes late. They WILL check your luggage but that inflexible policy is frustrating to those with early flight/cruise arrivals. Esp when rooms WERE available.

Room was immaculate and very comfortable. Housekeepers were wonderful. Evening dinner was excellent. Some servers really were great. Loved LaToya.

Poor access to handrails for disabled guests on the beach side. Elevator very small. Some of the servers seemed very inexperienced and slow.

I loved this place. My wife friends and family loved it. Location perfect.

Nothing in the World to not love.

Beautiful hotel, wonderful breakfast & right on the beach

close to cruise terminal

Great service. Location

To have a microwave

very confortable bed Nice room

you hear everything from the hall way when you’re on your room tv was very bad quality

Breakfast was wonderful! Great food and service. Location close to marina for restaurants.

View from room was not as advertised. Ocean view was blocked by the building next door; reception said everyone knows to ask for rooms further down the hall but I had no idea and the room could not be changed. There ought to be a different price for "partial ocean view".

Woken up at 3.30 am. Something had bitten me. Felt it crawling. Told reception in the morning. The nightshift reception was understanding. But the morning staff completely disregarded my complaint!!She declared that it must be an allergy!! I know I was bitten. Felt the insect, possibly a spider crawling. I repeatedly brushed it vigorously. Searched for it in the bed and underneath but to no avail. We have stayed there in the past on a number of occasions but I'm afraid will not anymore.

Excellent restaurant

Need new mattresses

Breakfast was plentiful and good!

Dinner at restaurant was ok. Lobster pasta was not really good

Location. The hotel is located in the Philipsburg area, where you will find a lot of places to buy jewelry, sunglasses, duty-free gifts, etc. Also, you will find some restaurants and bars, but please take into consideration that most of the places close around 6-7 pm, so if you don't rent a car to move around the island, it will be difficult to find another place to eat rather than the hotel restaurant. This is an excellent location if you're looking for a nice rest vacation. Hotel. As soon as you arrive at the hotel you will be received by a very friendly receptionist that will help you with all the doubts you have. Check-In will take no more than 5 minutes and you will be able to go to your room to rest after that long trip. The air conditioning will be on so you will feel at home after the hot weather out there. The bathroom is nice, I like a lot the shower that was in my room! If you paid extra, you will be able to have an amazing view of Philipsburg bay that is amazing at sunset. Room cleaning happens in the morning when you are taking the included breakfast, so your room will be ready when you return from that amazing meal. Restaurant. The food is amazing! I enjoyed eating breakfast every day there. At breakfast, you will have 7 options to choose from, already included in the price, and also you will have a lot of options available for your choice at extra cost, but it is worth it. We also have dinner for 1 day there and we loved the food, just expect to pay more than USD 100. Believe me when I say that this is the best restaurant on the south side of St. Maarten.

Hotel. This is a non-pool place (I saw that many hotels there does not have any pool), so if you have kids, please consider this. Parking. Parking is available for all guests at an extra cost (I think it was USD 15 per day).

The wifi service was slow but average. The wait staff and support staff were excellent!!! The room size was a bit small, and the bathroom stall was too small not offering full ventilation, The floor was tile and the water shower was going all of the floor and bathroom. But the staff cleaned up the water mess with great ease. Love the outdoor patio and the bartenders. The beach access was phenomenal! We loved the experience and with the discounts provided by Booking would stay there again!