Location. Breakfast. Tom is super nice and friendly. The terrace.

Windows didn't close.

The location was amazing, less than a minute to the beach. There was a terrace with a table & chairs, and a couple of day beds which was so lovely to use. The beds were big & comfy. The breakfast was delicious - fruit platter, coffee, juice, eggs & toast. We were allowed to use a neighbouring pool which was so nice! Wi-Fi was good

No towels provided. Quite noisy - to be expected. Roosters & 5am call to prayer - just all part of the experience of Lamu Island!

Ocean view

Mosquitoes

Excellent location. A simple decent room. Bed was okay. Rooftop with day beds to rest and read before hitting the road. Fairly clean. A fan kept the room cool. The hot water worked.

No water in the rooms. Didn't like the look of the towels but had carried my own as I usually do when traveling on buget.

The welcome drink (fresh passion juice) and convenient check in was awesome. I also liked the breakfast, Hamid was accomodative and friendly, too. The place was clean and was reasonably priced. Tom also met us on time at the Shela jetty and carried our luggage, which was nice.

This is a back packer type of setting, if you are looking for fancier accommodation then this not the place to stay. Would be great if the place had better maintenance e.g. the window could'nt close and some windows were missing glass.

Great location, a minute walk from coast line, but quite and peaceful. Great view from the terrace as well.

Swimming pool and own bathroom

The fact that I had booked shela white house but was moved to a different accomodation.

Very good value for money. Great location. Place was clean. Tom the manager was very responsive and helpful. He made a great breakfast every morning. I would recommend this place for a budget traveler.

Beautiful place near the beach

Tom, the only member of staff, was fantastic. We met the owner too, who was super friendly and helpful.

It was run down and need of maintenance - dirty light switches and walls, leaking toilet, holes in mosquito net and bed linens.

the location and room were good. I felt safe and secure. the house with its various balconies and rooftops is a beautiful place to just chill out. the fan was sufficient for the weather during my stay. the staff could be a little hard to find at times but he did his best to help me when he could.

wifi was spotty - nonexistent. bathroom and kitchen were dirty. the bathroom walls were just filthy, really. the pillows inside the cases had mold spots (it is a damp area so i understand but it was still alarming). I'd happily raise my rating if they'd just clean well.

It is close to the beach It is safe The breakfast was nice.

The towels and beddings are too old, stained and torn needs changing and proper cleaning.

Shella White House was perfect. So good customer service: I lost the room key and they handled the situation very well and I was so happy with that. I enjoyed the breakfast and views from the roof top alot.

Would be better if the hotel also used whatsapp for communication since not all tourists have local phone line.

The management and the location of the property plus the rooftop

Tom made lovely breakfast, he was helpful and easy to reach if we needed more information. He arranged for a boat to pick us up and for our return to the airport. He has lovely decorating ideas to make us feel welcome such as petals of flowers on our bed. The room was nice and comfortable. The outdoor terrace was also comfortable and clean, with two beds and a large table, for the sole usage of the customers of the room.

It would be nice to have a towel holder near the sink but this has not altered our nice feelings about the room and premises. There is nothing to criticise as such as the room and facilities exceeded our expectations..

Very basic

Better management as the ones there were careless Staff are extremely welcoming not like the manageress