It was good.

Balcony. Out side view from Balcony was quite discouraging.

Just the room service by Bibhuti who was very helpful

For all 3 days the hotel didn’t provide hot water in bathroom. The boiler was not operational due to low / nil occupancy of hotel rooms. The front desk manager made repeated false promises of provided hot water in the bathroom but never honoured until I checked out. I give 1 star coz of poor service and false commitments by the duty manager

Good ambience..excellent concierge services...good breakfast spread

Reluctance of reception staff to send someone to attend my AC issues despite repeated reminders and complaining to someone that " customer is shouting " ...that too in front of me...I remained without AC in my room for 45 mins..was kept waiting at reception before check in as they said they did not have any information on my arrival although they themselves confirmed my booking through previous evening....ridiculous