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Location and food/drink was very good. Pool was decent. All staff bar check-in reception member were excellent.

Reception member upon check in was abysmal. Chatted to other staff member nearly the whole time checking in. Didn’t mention check out time, any info on breakfast times/location nor any Pool info of any kind. The pool could be doing with some basic floats as it is a family hotel and not having normal key type locks on the lockers is just daft, padlocks of all things! Toilet door in room was buggered as it wouldn’t even close shut, never mind lock.

The staff was really friendly , manager was helpful

The hotel has serious maintenance problems, we needed to ask to be moved from 3 different rooms because the first room the balcony door was broken and the room was cold and the next two rooms where we were moved the heating was not working...

Rooms were spotless. Pool was nice. Reception area and hallways were clean and modern. Close to emerald Park. Previous times they had kids club which was great. Great p.star martini!

Sorry to give a bad review but I feel they need a kick up the butt to improve things. Same reviews by different folks and still no improvements on the simplest things. The beds are awful. Thin, uncomfortable cheap mattress with springs poking up. No aircon just a big noisy, plug-in fan blowing warm air at us all night. Tepid water in the shower in the a.m. Filthy drinking glasses in the bar. Got it swapped twice and still cruddy. The food menu in bar sounded impressive on paper but Lunch itself was very basic and expensive for what we got. During all of our stays here, the food has always been mediocre. We ate elsewhere for dinner. No bottled water in rooms. Whats the purpose of the mini fridge if they cant supply a couple of bottles of water for the stuffy rooms. Snack machines didn't work, just swallowed our money. Men behind the bar were slow and rude, but the girls were lovely.

Room good, we will stay again

Nothing

lovely big room and bathroom - very clean and comfortable

noisy guests late at night (? wedding). Breakfast just ok .. food not warm enough .. very poor coffee and no selection of breads (only white or brown sliced bread for toast).. breakfast not value for money @ €15 per head

clean friendly and comfortable

the rooms were extremely hot and the room held the heat it was very unbearable and hard to sleep

Bedroom was nice and spacious

The leisure centre was filthy - changing rooms and pool area.

The facilities were great and the staff were nothing but helpful

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Nothing. We did not eat. We were going to get a cocktail at 8:30pm but so noisy with families.

Noise was awful. Kids banging on doors next to us. Paper thin walls. Very hot hotel.

Breakfast was not included and way overpriced at 15 PP on top of room rate of 200.

Poor service . It's like they want you to do all the work and serve yourself. Directed to vending machine in the bar just to get crisps/nuts.

Friendly staff and clean

Bed was lumpy and sheets were of poor quality

Kids enjoyed the swimming pool

Location easy to get to. Room good size and clean.Staff friendly and helpful. Didn't have breakfast.

Room above us very noisy until late sounding like children running around.No bottled water in room which would have been nice.

The swimming pool was enjoyable but we had to ask reception for robes which they said they don't supply to then call again and be told they are sending up robes and slippers...when they arrived one had a tag on it saying maldon hotel in donegal and the other one was very tattered and had loose strings coming out of it everywhere, we then had to walk through the lobby to access the swimming facilities.

Service wasn't great at all, was hard to even get an answer at reception from staff facilities

I bit expensive but was comfortable

Great friendly staff. Fab food in restaurant

All good

Staff where really friendly. Good Atmosphere

Room was not clean. And we booked a suite witch cost extra. Spilled coffee dried in on the sinks and loads of big stains everywhere. Food was not good. But bar staff where brilliant.