La verdad es un sitio muy regular , instalaciones viejas sin mantenimiento, aire acondicionado en el cuarto malísimo , todas las noches con calor , internet de mala calidad , dos días sin internet en el cuarto , mala señal , se ve degradado todo , las alfombras , las paredes , lastima por que su ubicación es muy buena pero demasiado regular , el desayuno siempre el mismo , cero variedad en 4 días , servicio aceptable de las personas pero el hotel en sí muy abandonado , no volvería la verdad , a lo que dicen de la piscina .. ni hablar , tobogán dañado que casi mi hija se corta , llena de basura , hojas , bichos en fin muchas cosas por decir de ese sitio , se le debe invertir un buen dinero y será de 4 Estrellas a lo mínimo

a localização era boa acesso para todos lugares fácil...

camas muito ruim ... buraco nos colchão ... travesseiros velho ... quarto muito velho sem manutenção... ou seja todo hotel sem manutencao quando fizeram deveria ser muito bonito mas hoje todo ele desde a entrada ate os quartos , picina tudo sem manutencao

- La habitaciones! Son enormes cada una tiene 2 camas dobles, buen placard y heladera. - Podes consumir alimentos que no hayan sido comprados en el hotel tanto en las hab como en el lobby - El desayuno completo y variado/ La cena del servicio de media pensión es buffet con varios platos diferentes cada día para elegir [la bebida se paga aparte] - El cheff un divino!!! Se puso en contacto conmigo por mail días previos a mi llegada ya que tengo una alergia alimenticia rara (a los sulfitos) y me preparó un menú especial para mi♥️ variado y riquísimo para cada día de mi estadía. Lo mismo para mi hija que es vegetariana. - El sector de pileta - hay reposeras sombrillas y toallas para todos - jamás nos faltó. - El sector de juegos [ping pong pool metegol] - Los empleados todos super amables y predispuestos. El gerente también! [Éramos 8 personas: matrimonio con 3 hijas adolescentes y sus novios]

Nada - Se nota que es un hotel de varios años que le falta mantenimiento [en especial la parte estética] pero también eso explica el precio más económico que otros de su categoría. Cuando empecé a leer los comentarios me preocupé pero realmente no tuvimos ni un inconveniente: las 4 habitaciones dobles limpias.. sin olor.. con toallas todos los días.. cortinados nuevos.. pisos nuevos.. podría mejorarse el baño pero tampoco está mal... quedó anticuado nomas. Vayan. No se van a arrepentir.

La amabilidad del personal

La comida, muy fea, me arrepenti de haber pagado media pensión.

Ubicación

Limpieza. Había cucarachas en los cuartos. Desayuno pobre, no se condice con un cinco estrellas. Estuvimos en otros hoteles en nuestro viaje en Argentina, mas modestos, con desayunos mucho mejores. Pagamos un precio exorbitante para el estándar de limpieza y prestaciones en general

Ubicación

La limpieza. Alquilamos 4 habitaciones, en tres de ellas aparecieron cucarachas.

Las habitaciones son grandes, días de lluvia la pileta climatizada buena opción

La modernizaría un poco

Pileta y zona de juegos, ubicación geográfica.

Desayuno, habitación y atención del personal del buffet.

location was great

staff had poor communication skills. no hot water for two days. breakfast was the exact same for 5 days

This hotel could have been once upon a time a 5 star hotel. However today is hardly a 3 star: no luggage service, no room service at all, heated pool showers only cold water, etc. More than 20 years with no refurbisment at all. Low water pressure, and frequent electricity fails (more than 5 minutes to reset). Restaurante is really poor quality for dinner with only a few bad options. A pity because resort is huge and full of possibilities but badly managed. People at receptión informed us about a non existing room service, cleaning of the room was forgotten one of the days. Bad experience!

Everything

We loved the location.

We did not like anything of the hotel. It was old, dirty, outdated, horrible. Pitcures are not what they look like.

The hotel and rooms were in bad condition, flaking paint, missing doorknobs and trim. Generally in need of a total renovation. And as with all hotel breakfasts in Argentina it is severely lacklustre in its variety.

Iguazu The pool

Nothing. This is definetlly not a 5 star hotel. From the beging we had a lot of issues. They changed 3 times the room of the kids because thery smell very bad, they were so dirty, the sheets were with shoe steps and hair. Sone of the carpets were really old and not well glued. Really desgusting The tv in the 2 rooms doesnt work properlly (we saw rainy transmition the 3 days even we asked to fix it and they didnt do it. The towels were very old. And this is a short story of our stay. A really disaster

the outside pool area was quite ok, but we never got the towels we asked for. it only opens at 11 am. but the personnel was a bit late. when a person came we asked for towels and were told we would get, but never did

When we first entered the room ther was like a trapped smell, damp, almost musty (mouldy) smell. It got better as we aired the room, but we discovered that the carpet was all wet by the window. It was from the air conditioner on the balcony losing lots water and entering the room even when the glass doors were closed. We had reserved one double bed, but got two instead (ca 120cm sizes)

The pool was pretty nice.

It was not that clean and in a bad location it is far from everything so you feel stuck at the hotel.

The hotel didn't seem to be a 5star hotel at all. Maybe in some other time it was, but everything was too old. The people working there are very kind, but the installation, was not so good at all.

The hotel building is too old, and so are the doors (still using old keys instead of cards, for example), the bathroom and the bed. The pool was a little dirty, and they only provide 1 towel every 2 persons. Breakfast was ok, but dinner was a waste of money.

friendly staff but no English speakers

poor quality. no towels for hours after our arrival since they have to do laundry after we found out there were no towels in the bathroom. old, smelly, noisy AC. not much food selection for 3000 pesos

good location

old hotel needs some renovations

The staff were very friendly and willing to help. The food at the bar and restaurant was very good.

A few of the towels were old. The facilities need some maintenance.