L'une des navettes des compagnies aériennes s'arrêtent sur l'avenue principale pas loin de l'hôtel. Le petit déjeuner buffet sucré et salé très complet. Une fontaine à eau pour remplir sa gourde. Chambre et salle de bain propre. L'hôtel est bien situé, on peut se balader à pied sur les principaux lieux de la ville.

La salle de sport et le spa non disponibles pour travaux. D'ailleurs il y avait des travaux dans tout l'hôtel pendant mon séjour donc du bruit assez fréquemment et pas mal de choses dans les couloirs, difficile de circuler. Un petit stand de l'hôtel proposait des tours mais les prix sont vraiment élevés.

We had very spacious and clean room and enjoyed a small but very tasty breakfast with very friendly staff ; especially Mr Richie arranges everything you need or wish

Actually no downside; I would book it next time again

good hotel, city center.

We arrived tired and late because our flight was delayed for more than 2h. We had the pick up arranged with the hotel and when we arrived the driver was kind of “mad/tired” because of the situation. Once we arrived to the hotel super exhausted they gave us a room that wasn’t cleaned and ready for a new customer. Not recommend.

Good breakfast

Wifi was beyond terrible. 2-4mbs. I couldnt use it.

Great location in Old Quarter. Close to everything. Helpful staff and nice breakfast

All good

Great location good size bed and not two beds pushed together which was wonderful. Staff were very helpful.

Absolutely everything! All the staff are extremely nice, good location close to bars/restaurants. Richie booked our Ha Giang Loop & Ha Long Bay Cruise and we ended up extending our nights stay which was no problem! Brilliant place to stay. We also left our bags there while we done the loop.

Nothing!

Staff are so helpfull and friendly. Location is nearby everything. Worth for money. Recommended!!! Eventhough there are minor thing that are cons, I still satisfied.

There is a jacuzzi in the room but it doesn' work well. Room is smaller than we expected (they said the room size is 45 sq.m. but it seems to be less than 45 sq.m.)

Best location Very friendly and happy stuff

Extremely poor breakfast The gym is totally broken/doesn't work Not kids friendly Room are very worn-out absolutely not like the pictures. Don't get fooled by the pictures. 2.5 to 3 star maximum.

The staff is great, friendly and very helpful! the room is a little bit getting on in years but OK! The location is top hihi we had great 4 days :)

Location was awesome, close to everything. The road the hotel is on is very busy, so was a bit daunting crossing the road to get to the hotel the first time. Breakfast was varied each day, although the choices were limited and the sunny side up eggs could have been better. Rooms were fantastic, very comfortable and clean. Staff were probably the best thing about this hotel, they were so helpful, with Mr Richie being amazing...

The only thing I didn't like were the breakfast options. Just not a huge choice, and some menu items weren't to our tastes.

The staffs are kind but not too professional and well trained.

The lighting in the bathroom was bad. The hot water was not good during night time.

Very nice organised tour to Ninh Binh. Good breakfast (buffet). Comfortable bed.

location - breakfast mainly

gym

Really comfortable rooms.

The fitness center only has a single machine in it so is a little deceptive.

Exceptional in this location is the staff! We also celebrated Xmas together. And in general the connection was great!

The facilities had aged here and there. Nothing to worry about, only if one want to look for improvement points.

Very friendly and helpful staff. Central location and very quiet despite being surrounded by activity during the night.

Friendly staff, convenient location

Room smells like old wet laundry, and the 9th floor was probably undergoing construction, so the hall was quite messy with all sanitary supplies. The smell was temporarily resolved when I brought up the issue with the staff, but it was back again the day after.

good location supportive staff

it's a very average 3-star hotel mediocre breakfast