The location. The speakeasy like bar next to the pool. The staff is very nice and helpful. You get discounts on activities of you book through them and they are very efficient.

The pool is small and did not look ultra clean (water was green). The hotel does not have real breakfast but they provide coffee, bananas, crackers and sliced bread. The rooms don’t have views.

Value for money

Pool

Estaba muy limpio. Aunque no hay desayuno desde la 7 am te ponen cafe, leche, tostadas, fruta y magdalenas. La situación es centrica.

Nada

La verdad que no puedo valorar este hotel ya que solo llegar el agua caliente de la ducha no funcionaba, vinieron a arreglarla y hubo un corto circuito con la luz, y nos quedamos sin luz en la habitación. Eso si nos dieron la opción de cambiar a otro hotel, de la misma cadena, ya que el suyo estaba lleno. El otro hotel era mas nuevo pero sin piscina.

Lo primero destacar la amabilidad del personal, principalmente de Pleng. Su ayuda e información ha hecho que mi estancia en Chiang Mai haya aún mejor de lo esperado. Gracias. Gente como Pleng hace que uno se sienta mejor que en casa. La ubicación es perfecta porque está cerca de todo pero sin ruido ni turistas. Un pequeño paseo de 10 minutos como mucho te lleva a todo lo importante (templos, centro de la ciudad, mercados nocturnos, mercados de comida). Hay una lavandería al lado y un 7eleven, además de varios restaurantes. La habitación era muy grande. Tenía que trabajar todos los días y la conexión a internet ha sido perfecta, no ha fallado ni una vez (ha funcionado mejor que en mi casa). Buen aire acondicionado y bien la zona de la piscina (pequeña pero suficiente). Si algún día vuelvo a Chiang Mai, será a este hotel.

Very nice

Breakfast was complimentary but enough

not enough help to find transportation back to other cities

The staff and the attention to detail

Bed not confortable

Everything was perfect

Nothing at all

In old town near centre

Room felt small and unclean, we were staying Friday and Saturday and the bar was shut which promised as their highlight on the website with live music. Pool was also dirty and no sunbeds. The hot water was turned off from 4pm and we were not informed. We came back from white water rafting unable to shower and when asking the hotel staff why he could not speak Amy English and said I don't know. I asked if it would come back on and he said at 8pm. I tried to shower at 830pm and it again did not work. We could not use the toilet, sink or shower from 4pm until after we left at 9am on the Sunday. Staff were very unhelpful, rude and unapologetic about this. Also, towels were dirty and room not cleaned well. I have shown photos.

-Very clean, modern and comfortable hotel - 5 min walk to City Center ( Shops and Restaurants right next to hotel) - friendly staff and reasonable prices

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very central, clean and friendly staff

kept exceptionally clean. We did not go out side until later in the day to escape the blistering heat of late mornings into much of the afternoon. The front desk was always very accommodating to have our room cleaned whenever we left it, even if just to go to the swimming pool for an hour. The hotel also offers a light continental breakfast in the morning set up in the lobby area, and it’s included in the hotel price of the room.  What could be more convenient than not having to look for an eatery when you just get up.  also, if you’re willing to walk, location is perfect for city sightseeing.

Nothing to say about what we did not like. We had spent the preceding week at a more upscale hotel, located in a tony area. Although we had anticipated the possibility of disappointment at this second hotel because of its low prices, we were highly surprised by the quality of service. The hotel room was much smaller than the first hotel, but very adequate for our needs.

The room is nice and comfortable, and the facilities like the swimming pool and bar are superb.

The air-conditioning was not cool at first, after we asked the staff, he helped to clean the filter and it turns out fine.

Fabulous, quality, style, very very well done!

pool closes 6pm😭

nice bathroom and nice staff! They were very helpful. They don’t have breakfast but they do offer bread, crackers and bananas with coffee tea or juice. It was close to the old town aswell.

the matrass or pillow made my back and neck hurt really bad. My boyfriend didn’t have these problems. Maybe just for me a problem. The bedsheets had some holes in it but for me weren’t a big deal.

Very nice room, super nice staff. Big wardrobe, comfortable beds.

Good value and central to the town.

Nothing to complain about.

Staff is very helpful. Room is spaceous, clean. They serve coffee tea toast orange juice biscuits butter and jam from 08:00-10:00 Swimming pool is clean

We booked a room with ciity view but our window only see the next building wall 1.5 meters away.

It is a very nice hotel, clean, organized, very good location to visit Chiang Mai. Staff very nice they put the beds together for us. Air conditioner is located so the air doesn’t go directly to bed which is very comfortable.

nothing