We dis

This is not the property you will inhabit if you book this place. This owner has multiple properties and this one, I believe, does not even exist. Past renters have been robbed like we were. VRBOs representative, after 100 minutes on the phone, finally agreed that the property was not the advertised property. He was, I think, hoping we would just hang up and give up. I am working on notifying the FBI and the Tokyo Metropolitan Police Department to make them aware that I believe this owner, Li Na, is scamming vacationers. The house was filthy.

Li-San was an excellent host. She helped us with any questions we had. She provided us with bottled water. And assisted us with getting a wheelchair for one of our family members. We stayed three times during our one month trip to Japan. Our last stay was long term for 9 days. We plan to go to Japan again and will definitely want to stay here. It is convenient to Shin-Okubo station, places to eat and shop. Walking distance to Kabuki-Cho. Coin-laundry is convenient. 7-11, Family Mart and Don Quixote are nearby. We loved it here! Thank you Li-san! We look forward to seeing you again!

It was a good stay

Li-San is a very gracious host. We enjoyed staying here very much. We plan to come back to Japan in 2025 and hope to stay here again. Thank you Li-San!!!!

After reading previous bad reviews about this host, we tried to cancel a month before our trip, but Vrbo and the host wouldn't allow us to cancel. She said the problems were fixed. She also contacted me that week, assuring me of the property. She met us at the property and said that our apartment was already occupied (by 15 people) but she had apartments we could use until the next day when they would leave. We had wanted the one bigger place for all of us, not separate rooms, so we said "no". We also didn't trust that we would be able to move the next day, because she had given us many false assurances before. We called Vrbo and they didn't help us. After a long time, she finally canceled and refunded our money. We were happy she refunded us, but it should have been done weeks before when we requested. We had to stand on the street and look for new accomodations that night! Of course, we had to pay much more for our stay in Tokyo. I was not happy with Vrbo's support service and would not recommend this host!

Our family enjoyed our one week stay in this wonderfully situated home in Shinjuku. Na, our host, was incredibly sincere and tried very hard to make us feel comfortable. She offered to move us to a bigger place and we decided to take it for our family of 4. She provided new bed sheets and towels which was greatly appreciated. Beds were great! Sun shined through the 2 upstairs bedrooms each day. Walking distance to Shinjuku stores and Shin Obuko station was very convenient and it is lovely walking the neighborhood in general. It was clear that Na made a great effort due to prior reviews to improve the cleanliness of the house and that was appreciated. It wasn’t 100%, but it was much better than expected. Some clutter in the kitchen and deck should still be removed. It would be great to also have more room for a bed side table in the downstairs bedroom and a lamp. Thank you and I wish you all the best. 🌻

The owners were so nice. They went above and beyond and cared for us. The other two negative listing dealt with a water leakage but it was fixed when we arrived. The place matched the photos exactly. It is a three floors up, but the owners will help take your luggage upstairs as well as down at the end. It has two toilets and two seperate showers so its perfect for two families 2 seperate sleeping areas and 1 bedroom. The street is charming, you see people going for walks at night. There is a 711 nearby when you walk towards the train station. This 711 has a smoothie machine where you can buy a fruit cup and it turns it into a delicious smoothie for $2. Not many 711 have them in japan so we did it everyday. Also if you want to ship your luggage to your next hotel, airport etc. All 711 offers this service for cheap. Airport requires 3 days in advanced for shipping. Hotel is min. 24 hours (ask them). We shipped our bags to our hotel in kyoto three days in advanced so we were able to travel to nikko for edo wonderland lightly for the weekend. Then when we got to kyoto, our bags were waiting for us. So this place is also great for the value. It is cheaper per room per night than if it was a hotel. You get to spend time as a family and make delicious breakfast in the morning. We will be staying here again in the future. It was very clean and comfortable. If you are not comfortable sleeping on the floor the first night or two, you can double up the bed cushion. We were comfortabl