Property more affordable compared to other 5BR, but less amenities (i.e. smaller pool, no game room or theater room). Pool was inoperable; arcade & air hockey table shown in listing photos were not in the rental. If those aren’t critical to your stay, then I highly recommend this property especially at non-peak rates based on the cleanliness, spacious floorplan, Sq. footage & 5BR, comfortable beds, prime location & proximity to clubhouse, and timely responses from Glasstone property mgmt. Pros -Quick replies from Glasstone via VRBO chat; keyless entry, check-in instructions sent ahead via app -Unit was VERY clean, well maintained, nicely decorated without being overly decorated -Kitchen abundantly stocked, starter kits provided; useful info sheet displayed in unit -Floorplan – Open w/ lots of comfortable seating. Bedrooms at corners of house helps limit noise & comfortable beds. We planned for 2 families but last minute only had 1 so way more space than needed for 4 but would’ve been cozy with 9 people -Clubhouse – Unit near front gate & across the street from heated community pool; waterslide & lazy river not heated; some traffic noise to proximity of freeway/main roads but not so loud that it disturbed sleep. -Mobile signal was spotty but the WIFI was very strong -VRBO Listing Accuracy- the information in listing and pictures accurately represent the property, with exceptions and clarifications as noted in areas of improvement Areas for Improvement -Upstairs tv bonus area – photos are accurate for room size but not amenities. Photos 5 & 22 show arcade game & air hockey table, neither are there; photos need to be replaced. -Pool Heat Not Working - Issues & unavoidable circumstances happen. The disappointment was Glasstone seemed to know. We had to raise the issue rather than other way around. They refunded pool heat fee. -Pool Heat Info in listing – Info provided after booking should be in listing as full disclosure. The whirlpool has jets but it is NOT a hot tub; maximum heating when working and paid for is 85 degrees. -Upstairs master bathroom, hot water worked in the dual sinks but not the shower or garden tub; didn’t affect us as there but it should be looked at. -Billing – carefully check email confirmation. Verify estimated charges equal 2 payments to vrbo & Glasstone. There was a billing glitch. Glasstone was responsive & pleasant to deal with, but the issue took multiple texts & phone calls to resolve.

Great home.

We had 9 family members and this house was perfect for that amount. Communication with manager of the house was excellent very quick response. Only downfall was the arcade game was not working. Definitely would recommend this house and stay at it again.

The house was lovely and all beds used were very comfortable. The kitchen was well stocked with plenty of dishes, glasses and silverware for a large group. The location was perfect as well especially if one wanted to be able to walk to the community amenities. Our interaction with the house management staff was excellent. Their response time to answer questions was unbelievably quick. Since we had no problems at all, we can't comment on response to issues, but the pool heat was turned on when it has been promised. Highly recommend this property.

There were a couple minor issues at the house when we arrived, but the property manager was very responsive and quick to take care of. We would absolutely stay there again!

Property was amazing. Only complaint was the association needs to consider building another clubhouse/pool as the prop throws. We stayed here in 2018 and the main pool was busy. This stay we had to leave because of the capacity and cleanliness of the pool. The bar was also incredibly busy. The line was about 20-30 minutes long at any given time. There could be improvements made over there for sure. The townhouse was gorgeous and was explained perfectly in the listing. It was clean and provided much room to spread out. We will definitely be back (skipping Disney) After all the money spent, my family decided we are not Disney people. We are looking forward to Seaworld our next Orlando trip.