The food and service were exceptional.

beautifully renovated colonial house with very nice modern rooms in the rear…. we had the junior suite which was spacious for the two of us… great services from front desk to house keeping! great breakfast and attention to our needs and requests! Nidia the manager and Ernesto who mans the night desk are so very helpful, from arrival to departure, we felt so well cared for and highly recommended the hotel.

The only thing we felt could improve was the room service and food menu! Needs a bit more attention to details, and timing. But, again, the breakfast was excellent.

Breakfast was excellent in terms of food and service. While not in the heart of old town cabs were readily available for a few dollars each way. Design ws incredible with a great mix of historical hacienda with modern amenities in the rooms.

Nothing was lacking.

The hotel is very beautiful, in a colonial style mansion, the rooms are spacious and modern, very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of eggs and fresh juices. The staff were all very friendly and helpful, anything you need or questions you have they are there to help you. The location is in a good place close to the Santiago market which has great places to eat and the park with music and dancing on Tuesdays. A little bit further to the main plaza and big avenue around 20 minutes walking.

Only thing is that the atmosphere could be a little bit more lively and for example the bar and inside the hotel common areas is empty and quiet, so you need to ask for service for example which is fine as the staff are very helpful, but would be good to have music and the bar open and encourage people to use the lovely areas inside to relax in.