Classy hotel but the amenities were a tad outdated and the bathrooms needed renovating

Iconic hotel. Great location in walking distance to a lot of attractions. Great service and very accommodating with an early check in and connecting rooms. It felt like a huge apartment. Bathroom was small but in good condition.

Beautiful property and excellent service.

We love the place. Excellent hotel, service & staff. Special thank you to Rafael & Sindy. Sincerely, Mylene

Beautiful historical hotel. Perfect location to explore the city. Excellent service. We had a great time

Excellent service

Great team very welcoming and helpful. Great restaurant & location.

The hotel is elegant, the staff are unfailingly helpful and "correct," the (genuine, French) champagne breakfast buffet is luxurious. The room was very comfortable with the amenities of bathrobes and sippers, plush towels, chocolates placed on the pillows in the evening, even, as it was Easter weekend, an Easter basket. The large, marble bathroom had both a cavernous European soaking rub and two-meter long shower. It is truly a five-star hotel, and, of course, with five-star pricing.

Only negative which is only a minor issue is the tub shower with shower curtains and shower head that sandblasted skin off. Not a deal killer though.

Great service beautiful accomodation

Everything about the room was very clean

We loved our stay at the Hotel Imperial, which has an impressive lobby and a beautiful classic room with high ceilings, and windows that swing open to fresh air and a lovely view of the city. The front desk staff was very welcoming, which was appreciated after an overnight flight. The luxurious bathroom was excellent, with a large standalone shower and the longest bathtub I have ever enjoyed. The Cafe Imperial had an excellent lunch, and the gorgeous bar off the lobby was a wonderful place to end an evening... bartender is fantastic. The buffet and made-to-order breakfast is quite good, but only if included in the price.

Old school Vienna but none the worse for it - on the contrary, its a beautiful place to be: the bedrooms are sumptuous and the hotel is perfectly placed too.

perfect hotel

All very classy, Old World style. Near top museums, Opera House, shopping, etc.

Best hotel in Vienna. Excellent service, location and staff is very friendly and helpful. Enjoyed the stay immensely. Will definitely return.

I had wanted to stay at Hotel Imperial for many years and it was everything I expected. Thank you Hotel Imperial.

Check in was an issue took payment twice, upon check out they charged our card again, took us to our room and it wasn’t ready after waiting 2 hours. They did give us a bottle of sparkling wine but the excitement was lost due to the issues.

This is a really impressive hotel in an excellent location and friendly, helpful staff. The concierge was particularly helpful during our stay and they prepared a really nice surprise for a celebration we were having.

Wonderful place!

Lovely and friendly staff! Very kind and helpful. My wife lost her earring, and the staff was able to retrieve it in five minutes! Would definitely come again.

the best hotel we have ever stayed! historical, classic, but clean and modern at the same time. I notified them that this trip is for our honeymoon and also celebrating pregnancy w our first child and they decorated room w real floors and provided non-alcohol champaine. it was very thoughtful and warm welcoming. loved all the staff. professional and kind. recommended 100%!!

His a beautifui históric propriedad

beautiful hotel very well located and amazing staff

A beautiful hotel with a fabulous location in Vienna. The staff is incredibly friendly and helpful. Food in the restaurant is outstandingly delicious.

The room was wonderful large spotless and beautiful The staff was always helpful friendly but not intrusive

I have stayed @ this hotel before which is why I returned again this year. I was completely satisfied about every aspect which this hotel provides every time when I have stayed here. It is undoubtedly also one of the most beautiful & well managed hotels which I have ever had the pleasure in staying in. I requested a guide to take me to the Esterhazy palace as my fa votive composer is Haydn & that also turned out to be one of the best of my European experiences since I began traveling to Europe >50 years ago. All of the Concierge staff were par excellent & I even had the opportunity to attend a new version of the opera LaTraviata which turned out to be sold out & the best version of this opera which I have had the pleasure of seeing & I have been going to the opera since I was a very young man. I also can not say enough good things about the people of Vienna overall which is what one might expect from the music capital of the world. I also was scheduled to be collected @ the airport by an excellent limousine service even though my flights were sadly delayed by several hours x 2 the drivers were always there to greet me & take me straight away to your wonderful hotel. The restaurant provides excellent food & pastries without par. To make a long story short staying here is like returning back the clock to the age of 19th century splendor with superb staff who made my stay with them almost like an adult fairy tale where you have a polished experience in every way.

Best hotel in Vienna.

The Imperial has to be one of the great grand hotels of Europe. It is a splurge to stay here but we’ll worth it if you can afford it. The staff is outstanding and willing to help in every way imaginable. Very highly recommended!

Excellent location and wonderful staff

Marvelous stay. Loads of customer attention and care

love this Hotel