Staff was very nice, check in was quick, and the front desk area was clean. Now.... the room.... yikes!!!! Room was extremly cold. Wall unit for heat and air. Had to climb on bed and stand there, to turn heat on and adjust it. Was extremely loud every time it turned on. Woke my son and i up throughout the night. Could not really even talk to each other when it was on. Though it did warm the room up fairly decently . Only 1 lamp in room that flickered unless you positioned the lamp shade just right. Only 1 other light when you 1st walked in. The door leaked which isnt great when its 19 degrees out and No heat in bathroom which was right off the entry door. The Tub did not drain, hair dryer fell off the wall when adult son was using the bathroom, towels smelled like they had been washed quite awhile and then sat there. They seemed clean just smelled musty. Coffee maker didnt have the correct tray to make coffee. Did get it angled in there enough to kinda make a cup of coffee. Water damage and old dry wall work in main room. Needed to be swept and wiped down. Beds elevated with wood posts. Pillowcases were dirty on one bed. But the rest of the bedding seemed exceptable. However, The beds were comfortable! Remote didnt have a battery cover and wouldnt turn the TV on. It did work to turn channels and adjust volume after we found the power switch on the TV itself. Was glad we didnt have to go old old school and stand at the TV to change channels. Wasnt totally horrific but

Spider all over in the room and it was spooky

Great service from the entire hotel staff (check-in/check-out, breakfast, information, etc.). Good options and replenishment at breakfast, easy access and excellent location for a trip through South Dakota!

Room was disgusting. I have never in my life canceled a hotel before. Look at the pictures. No one would rent a room like this. Hotels.com needs to take them off of their website. I even tried to change rooms and they said they were booked. I had to stay 1 night because we arrived so late. Left immediately the next morning. Was suppose to stay 3 nights. They would NOT refund my money. I would not want anyone else to stay in this place. Would only let me upload 8 pictures. I have more

Don’t have much for expectations. It’s fine for a place to sleep and shower. Don’t expect it to be cleaned or garbage taken out

The staff were amazing. Very helpful and understanding. We stayed in Rapid for an unfortunate situation with family. The hotel is more of a motel with outside entryway doors. The beds and room were clean. Not super comfortable but the cleanliness made up for it. Bathrooms were small but clean. Breakfast was also great.

Run down. Poorly maintained. Parking is nuts. Very loud traffic noise hard to sleep.

It is ok for a quick stop and sleep but if you need ice you have to get it from the front desk and for breakfast if you are looking for a muffin, cereal, bagel, toast or pancakes it is ok but the had cheese omelettes and they were frozen. So sad.