Clean, new, great staff. Bathroom and shower were amazing. All around great stay. Wish I would've booked this hotel for the other 2 nights as well. This was a last minute booking and wished I would've stayed here my entire stay.

I like how close it was to the cancer center. And 5he staff was helpful.

This place waa horrible our room had smoke alarm issues they woke us up every morning calling or knocking on the door to work on it.I had no tv in the bedroom for 3 days nobody would come fix it we left two days early and drove for 12 hrs just to leave this place the manager hid in the back and would've talk to us.Travelocity was calling to talk to him about what was going on he wouldn't answer the phone or come out to talk to us i just expected more from them i will NEVER GO BACK

Did not find paper cups in the bathroom. Had to go down to get them.

You’ll have everything you need close by

Enjoyed stay. Would stay again.

Friendly staff

Easy to use virtual check-in and prompt communication on readiness of room. Room was spacious with all supplies for kitchenette area. From front desk to service personnel, each one was courteous, positive and helpful. We will definitely stay here if we return to this area.

Friendly staff, clean room, great breakfast and the Starbucks next door was a great bonus!!

Rooms were amazing. Very spacious. Great food, friendly staff, nice parking.

Great stay

Terrible check in service

Great service, great amenities.

Good location

Very clean, comfortable beds and the complimentary breakfast was delicious!

Im going through extreme identy theft and I've been investigating it going on 2 years I have found the person behind it and he booked this hotel on this day I reached out to your cooperate office but I havent heard back please call me asap 7162538619 its my roomages ricks number but they cloned by sim card so everything i do or say they can moniter thanks oh and I also booked a hotel for tonight at the staybrige suites in amherst ny through groupon I just wanna let you know thats my booking hope to hear from u soon. Oh and i did fill out the survey because i always had positive expirences through expedia and by the way my name is Daniel Lukasik.

It was a nice setup of the lobby and breakfast area.

Great staff. Convienent location

Hotel in general very good. Great service. Big downside is the pillows. Might be the most uncomfortable pillows I’ve ever used at a hotel. Literally the only downside

Staff member argued with me about changing a dirty blanket. She said we don’t change blankets

Employees were very nice

Breakfast was a bad joke. Food was mostly gone an hour before end time. For seven floors of 37 rooms each there were two small luggage carts. And this is the only place I ever stayed, Marriot or other, that you couldn't use the elevator without your key card. Try holding a card against the scanner, pressing a floor number, and holding anything (luggage since there were virtually no luggage carts) at once. This requires 3 hands.

Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.

We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !

The hotel was nice and the staff was great.

Traveled with my two daughters and two grandchildren for a one night stay on a Saturday night. Good location walking distance to many restaurants, Tim Horton and Walgreens right next door . That being said my daughter and granddaughter were approached by an older male asking them for money and then proceeded to follow them. When they got to the Residence inn lot another man approached them, clearly strung out, again asking for money. My other daughter was next to her suv at this point and the man went over to her asking her too and scoping out her car. We felt very unsafe on the grounds near the hotel. Allen Street, however, had lots of people and was not threatening. We paid almost $400 for our suite; for that price there should be security in there outdoor parking lot! When my daughter went to front desk to alert them, the girl didn’t even look up from her desk to acknowledge her and just responded “ yea, we know; it’s the city”. Next morning our brand new car’s mirror had been hit and scratched up in same parking lot . Room was big and kitchenette was great but I would not return.

Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.

Definitely recommend

The hotel is nice but the employees are letting it get run down. The pool was disgusting. Cloudy, hadn't been cleaned in days. The towels and wine glasses from the night before were not cleaned up and there were no more towels. The worst was the railing getting into the pool. It was loose and almost caused me to hit my head on the concreted.

The room was terrific. I went with my parents and they loved the stay. The breakfast was good. I wish there was at least one Veg option. The only concern was that the worker in the breakfast room was overworked. Need at least one more person for the workload. Other than that stay was really good. Would recommend people for the stay.

Excellent

Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for those last minute needs. Clean & comfortable rooms. We enjoyed our stay!!