Awesome service at reception

Ok

Old, but clean and convenient

All the staff are super friendly and easy to talk to. Handy to all the good shops and main road but still quiet enough to get a good nights sleep.

My partner and I drove 7 hours from Victoria to find our hotel room absolutely unsatisfactory. The building was run down, broken windows, and unsafe. The ratings and photos do not show the hotel for what it truly is. Our room had serious water damage to the carpet. Water ran everywhere causing the floor to be flooded. Stains on our bedsheets and bathroom mat. No doona, just two thin sheets to keep us warm. Customer service was not great, no refund because we were “in there for a while” We immediately booked another hotel which was far nicer for only $80 extra! Would not recommend this hotel!

pleasantly quiet, good food next door

Everything’s fine

There was interior repair work going on in the property and it was not informed to the tenants. It was noisy all day with drilling, hacking sound. The property is not clean and it was a very bad experience. We wouldn’t recommend this place to anyone

Very friendly and helpful employees.rooms need renovations!

We enjoyed our stay, thanks for having us.

In general

Well priced. Convenient location. Helpful staff. Great value for money!

Excellent staff at the pub, she kindly helped me moving carriage bags too. What a 5tars service

Overall I thought the accommodation was good. It was not too noisy, the room was clean and the bed was comfortable. The rooms are dated but good value if you are on a budget.

Could do with a bit of updating but everything was good otherwise. Staff was friendly and helpful. Room was clean and no problems. Only real negative was no Wifi in room but thats more a nitpick than a real problem

Really good

Yes this property is dated. Yes the beds could be updated (although perfectly comfy to sleep on). Yes some work needs to go into the property. But...... we had a wonderful stay at El Toro. The staff were amazing, friendly and helpful. Our room was serviced daily. The room was clean (although the carpet is stained... but its ok we didnt have to sleep or eat off the carpet). The Mexican restaurant next door was amazing! Shame its not open every night. The little cafe across the carpark did a great meal up till 3pm. A short walk to Westfield mall. Bus stop right outside. Quiet. Only heard bar next door when we went outside. Bar staff were friendly and great to chat to. Good bar food there too. For the price we paid we were extremely happy especially after reading some pretty bad reviews. Pool was closed but we werent expecting one anyway. Would be amazing to see the renos start and be able to come back and enjoy the pool. Would we stay again? Yes! A bed is just a bed but an experience is priceless.

The photos online, show this as quite a nice place to stay. It was quite run down and felt very unclean. Also still trying to get my bond refunded

Very friendly and hospitable

Very very old carpets and furniture. Need a good renovation. Smelly rooms. Would not recommend

The room faced the bar which the noise made sleeping impossible. The room smelt of old cigarettes and beer. Friendly welcome Value for money spent

Carpet needs to be upgraded. The room we stayed for first night had a mouldy smell, couldn't sleep a minute. Air conditioner had no knob and definitely need upgrade

My room has strong cigarette smoke stench, i couldn't sleep there, i had to sleep elsewhere. To worsen the case, the next day three staff were smoking close to the rooms downstairs and my car was parked there. I had to hold my breath to get to my car. I have nothing against smoking but please respect other people while you are at it some of us are not super strong like you.

The parking area needs to be repaved. The mattresses need to be turned over. Refrigerator needs to be defrosted.

Pool unavailable shower needs a barrier to stop water from flooding bathroom. Every thing else was very good and good value for price.

Bathroom dirty,noisy air condition Bad beds for sleeping

the bathroom has huge mounds of silicone instead of shower rails & the musty smell is horrendous. I provided feedback the night I arrived however there was no outcome to this I would rather stay in my car or a park bench then sleep here ever again

The hotel may be bit old, and it looks bit neglected. But, it is perfectly clean. I will have this hotel as may first choice for visit to West Sydney.

The property may be outdated and it needs some refurbishment. But, it is perfectly clean, it is very easy for parking, and the location is very handy within Liverpool. Having in mind that is very affordable, we will not hesitate to stay here again.

comfortable but disappointed there was no microwave - bed a bit soft

It was a great experience

Staffs were very helpful to check in. Club just beside the hotel mate noise till very late (2am) with loud music, difficult to fall a sleep. Carpet and chairs had many stains. No drinking waters on the room.