Great stay! Great hotel

The Park Tower Hotel is part of the Sheraton BA property and they share amenities including health & fitness club. There are separate lobbies, but are both accessible with provides for an expanded selection of bars, restaurant, and amenity options. The best part about staying at the Park Tower is the customer service - from the front desk, bell stewards, waiters, gym staff, and concierge - they all go out of their way to ensure you the best possible stay, and remember your name. I enjoyed breakfast and dinner at the St Regis Restaurant on the 2nd floor and room service, with provides options from the 4 various restaurants. My room was on the 10th floor with an amazing view over La Torre (Inglaises/The English Tower) and Retiro, on the opposite side, views are over Plaza San Martin. You will have an excellent view on either side. The rooms are spacious, and if you reserve a corner Junior Suite, it's huge! The furnishings are classic, well maintained, and very comfortable. There is a nice seating area, desk/work area, and comfortable bed with very nice bed linen. I love the bathrooms - marble counters, with brass fixtures, soaking tub in addition to walk-in shower, toilet and bidet in a separate WC. The towels they provide and of good quality and they are very generous. This is a large property that's been around since the 1980s, and there are some maintenance issues; however, my overall impression is that they are making an effort to maintain and update the hotel(s).

Fine rooms , but the service in the hotel was a disaster … check in took 40 minuttes All staff dont help you feeling welcome Worst service i have seen for 5 star hotel in a long time

I loved it from chekin till check out.. rooms beautiful and specious, staff friendly, food good. Highly recommended

We were in room 353. The air conditioner drips water into the closet with the safe. Water soaks the carpet outside the closet. We did not notice until morning two. This entire floor and room smells musty. This is not a new problem. Do better Sheraton (Park Tower)

Hotel was great, room was great, staff was great.

Really enjoyed our stay. Very big room and comfortable bed. We had access to club lounge with good view of Buenos Aires. Delicious breakfast and evening meal in the restaurant. The lobby bar served snacks and great cocktails. Staff friendly. The only downside was check-in and particularly check-out which took ages and was understaffed bearing in mind a couple of big cruise ships were in dock so hotel very busy.

Omg! This place was amazing! Totally recommend!!

Lovely classic style if a little dated hotel. The rooms are spacious. The food was good and the service was excellent. Every single member of staff was so helpful and polite with great customer service skills. Close to port makes it a very good choice for those going or returning from cruises.

We like everything

The Park Tower is a grand hotel. No tour groups. Beautiful lobby. You are checked at a desk, not a counter. Superior service. Assigned butler. Elegantly appointed rooms. It’s a disappearing breed. Even if you want something more informal and casual, as many younger travelers do, you ought to experience a hotel like this once in a while. Finally, as expected, the staff are extremely courteous. I would also say they are genuinely warm and kind. There is not the slightest hint of condescension but rather an honest desire to be of service. It felt like they enjoyed their work.

Wonderful and diligent staff. Great location where you can walk to the majority of points of interest. Highly recommended

Excellent hotel. All the furniture in optimal conditions. Excellent attention and quality of food.

The willingness to service their customers.

location

No natural orange juice at breakfast

This is NOT a “ luxury “ property, it might have been but no longer. We were very disappointed .

The rooms are absolutely luscious. They are blissfully quiet and the service is superb.

The hotel, service, cleanliness, etc. was top shelf. This was the best hotel experience we have ever experienced.

The hotel was superb. The staff was very friendly, helpful and professional. The concierge staff was excellent. They helped us find transportation for touring while we were there. I would recommend this hotel to anyone visiting Buenos Aires.

Location and breakfast very good. However check in took an incredibly long time.

What a great hotel. Beautiful room and breakfast.

Phenomenal hotel! We just spent a few days there. The service was amazing. The restaurant for breakfast was spectacular. We looked forward to going there in the mornings. Rooms were clean and comfortable. The staff set the hotel apart. We had such a wonderful stay and will be returning next time we are in town.

We arrived at 4:00 AA. We called the day before for hotel to arrange a taxi or driver, they did not have one. We arrived and there was no one in Park Hotel to check us in. They sent us to neighboring Hotel Sheraton for checmin at 4:30 AM. The hotel does not have SPA and also very old and moldy. It is NOT more than a 3 Start hotel. We had reservations for 4 nights and we checked out after 2.

Everything was perfect

Amazing staff and service

Not worth it, should have stayed at the Sheraton. Most of the amenities and facilities are the same. Rooms are run down and things were broken/not functional

Beautiful hotel in a walkable area of Buenos Aires. Spacious and well appointed rooms, delicious breakfast with lots of variety, access to the heated pool at the Sheraton and wonderful service from all we encountered! Highly recommend!

all good

It is ok place for the price

I found it completely ridiculous that they had one check in person for a 4 day extended weekend in Argentina. It took an hour in the lobby to check in. You'd expect better service from a hotel at this price point.

Very nice Hotel with very friendly and helpful staff. Great location next to Plaza San Martin.