The place os disgusting , they gave me duty bedroom and I need to ask for change .

nice place to stay

I don't like the staff

It was not a good experience , it smell weird too and it’s not clean

The hotel locks were apparently being changed. The check in person didn’t say anything but the next morning lock changers barged in. Even after we told them to get out they came back 15 mins later and took off the locks leaving the doors unlocked. And then they blamed us for not knowing about lock changes and having an expectation of privacy. They said “this is an extended stay hotel not a Hilton” - just rude and unbelievable!

Room smelled like marijuana, fire company came to install smoke detector in the room while I was there in the room. Asked for extra checkout- charged for an hour and housekeeping still came to knock on the door before checkout. Inconvenient because of during school studies and zoom meeting on laptop. Should be done when guests are checked out. Bad communication with admin.

I have nothing to say bad or good

Beds are sunk in like a spoon ac only works on 60 and they have the old card reader on the door that takes multiple trys to open

To start off, the pull out couch was broken, so you could not put it away. My mother and I could not use the couch at all. Spoke to the manager and he said that he would get maintenance. No one came. One hour later, the front desk agent answered, and she said she had no one and manager left. I had to sit on stool and got a bad backache. Cockroaches everywhere. We killed about 6 and saw 4 others. Feces on wall and toilet in bathroom, and the on light is so dim that you can’t see. The windows are filthy. Train came by about every 30 minutes and it was about 30 feet from my door. Heavy footed upstairs neighbor that was stomping around at 5am. Oh, and the claim that there was breakfast is not true. They have oatmeal packets. Worth more like $50 and no where near $160. Got about 4 hours sleep as I am alight sleeper. Good things? Towels looked clean and so did sheets. Mattress was comfortable

This place is gross. The first thing I saw when pulling into the parking lot was trash everywhere. There were open bags of trash all throughout the parking lot and right outside the door of the rooms. There was a pile of trash directly outside of my room. There were used feminine pads strewn about the parking lot. I get into the room and it immediately smells like someone had been chain smoking in there. This was supposed to be a non smoking building. I went into the bathroom where there were hair shavings on the counter. The tub had some black stuff on the bottom that washed away when I turned the shower on. All the towels were stained. In the bed I felt like there might have been bed bugs I was itching all night. The other occupants were loud and ghetto. Their grab and go “breakfast” was gross too. I would never recommend this place and I wish I could get a refund.

This particular room fire alarm battery missing lamp no bulbs carpet very dirty and greasy room smell pott and grea very bad I stay few hours because was late I visit the office and let them know I cancel and the condition stuff was not caring about my complaint I ask for cancellation and left sorry for paid for one night

This place has syringes by my door. My shoes stuck to the carpet

Everything was very good. Check in was fast and easy and very friendly. Room was very clean however that is my only critic with staying here. Even though the room was very clean, whatever they clean with left a very heavy odor which was unpleasant to have to smell. Not that it was an unpleasant smell but that it was just too too much.

Excellent

My family and I have stayed at a few Extended Stay locations in the past, so our experience here was unexpected. The bathrooms were disgusting. The pullout sofa was old and dirty. The mattress was all box spring and unusable. When we pulled it back to put on the bedsheet pieces of it were falling off, and it looked so bad we were afraid to even touch the mattress.

Was not clean, boring, not worth money, very low quality, and horrible views

I enjoyed my stay. It was clean.

Just stayed one night … the experience was ok.

The hotel room was filthy and damp. There was at least 25 fruits flies around. There was stains on the beds sheets and cover. The carpet was never washed, my boyfriend white socks were black at the end of the night.

It was a pleasant stay.

It was o.k. The room however had a bit of housgestosis. Not bad I guess for the price.

Nisha at the front desk was very polite and wonderful

The first room had a puddle in the bathroom and it smelled like piss but

The bath tub was dirty, trash in kitchen and bathroom was full upon arrival. Bathroom sick was also dirty. No pad on ironing board. Towels were soiled. No toilet paper in bathroom. Breakfast is a lie. Coffee and hot water was cold and that was the entire breakfast

Everything started out well enough. I check in, the room was clean. The view not great, but i can make do.There are garbage bags out door in serval location. I am in the area for a medical procedure, once I start my prep, I'm not leaving the room until its time to go to the doc next day. I arrived 4. once again the place is clean but the bathroom is not the best, I will make do.. I shower around 4. I go back in later and thier are bugs everywhere. I also lay in the bed, the bed is concaved. The bathroom is missing a garbage can, Which i asked for and was told i would get.(never got it). There is no trash can in the room. No place to put trash near the rooms., Trash is piled up around the building i am staying in. The trash can is at the end of the second building. Its just inconvenient, Instead of putting another trash can near both buildings, signs are put to not place trash in areas that residents are not following, why, lack of convince is my guess. Why don't i just ask for a new room, I heard guest complain about the rooms they just checked into and I already started my prep. I also didn't ask for another room, because it may have just gotten worse. This place was expensive, the price is high, this was not worth it. I hate that is spent my money here. I've stayed at an extended stay before, that was just ok, this is worse. The mattress middle was concave. I would have driven home if I could, but anesthesia and all.. I want a refund. it was bad

This place is a dump! No where near worth $200!! Faucet broken, Formica cracked, sink dirty! The only other place I ‘ve stayed was the dump in Boynton Beach ! You need to check these places out before you push them!! Oh, and no full breakfast, just a grab-n-go!! And it was crap!!

The staff was pleasant but never leave the front office . The space of our suite was good for a family of four (pull out sofa), king bed and two full baths. The hotel itself is in major need of upkeep. Housekeeping is every 2 weeks. Empty your own trash and if you want clean towels you have to bring your dirty towels to the front desk and you may or may not receive clean ones in place. The pull out mattress was disgusting, stains all over. The window curtains also stained, and gum stuck to the pull out couch. The mothball odor of the room was horrible. It was likely trying to cover up the smoke smell. We had cigarette smoke coming through our vents every morning and night. The hotel staff did nothing about this. The hotel is also located next to train tracks with trains passing through multiple times every hour, day and night that shake the entire building. The heat from the front room smelled like it was burning. The heat in the main room was freezing and maintenance, after multiple calls couldn’t fix it. Worst hotel stay ever. BEWARE!!

Let's start with the good: the staff was great, helpful and friendly. The hotel from the outside looks great, the inside the room was a whole different story. The room and all of the bed linens smelled like cigarette smoke (yes, someone did try to "cover" up the odor, but that doesn't really work). The door to the room is very thin and the room needs a complete update and refresh. The room was pretty dark and dingy with linens that should have been disposed of years ago. The room was "surface" clean, but details were missed. There were hairs on the shower walls and the fan vent in the bathroom was caked with dust. I will not stay at this hotel again.

The doors and room is damaged, broken and old doors , limited supplies, very terrible service!!!! Was racing went there and asked for extra towels no answer, then was told in the morning that they don’t offer extra towels!!! Cupboard door was split in two and hanging, bathroom door is water soaked and falling apart. Very old and run down .

Very dated and worn room. Strong smell of disinfectant intended to mask smoke, pet, and musky odors.

Very nice

We did the reservation and when we arrive was not rooms available They was overselling and we have to try to find a new hotel at 8 pm