Fantastic room. Great view. Bed super comfy- walking distance to everything you need. Really was 5 stars

Excellent location if you are only in Sydney for a few days. Watching the harbour from our room was awesome and so easy to see the main attractions.

I recently stayed in a 1-bedroom harbour view room, expecting a premium experience for the steep price of nearly $1,400 per night. Unfortunately, the reality did not live up to the cost or expectations. To start, the room itself felt underwhelming and did not reflect the luxury standard one would anticipate for the price. The furnishings and amenities seemed average at best, and while the view was beautiful, it didn’t compensate for the lack of refinement in the overall offering. The service was another disappointment. I requested a late check-out, which was extended by only 30 minutes—a frustratingly tight timeline for such a premium booking. Even worse, housekeeping walked into the room unannounced after just a single knock, which was both intrusive and unprofessional. To top it off, reception called exactly five minutes after the extended check-out time to remind me to vacate the room, adding unnecessary pressure to an already rushed experience. For the price, I expected a seamless and indulgent stay, but instead, it felt rushed, impersonal, and lacking in the finer details that justify such a high rate. I wouldn’t recommend this accommodation unless significant improvements are made in both service and the room standards.

Amazing hotel in a fabulous position.

Everything was wonderful from the moment we arrived until our departure. We booked a room overlooking the harbour for our wedding anniversary and were surprised by the thoughtful "Happy Anniversary" banner, card & treats in our room. Everything was beautifully presented, extremely well appointed and the view over Circular Quay and the harbour was magical. The Pullman Quay Grand's location was ideal as there were dozens of restaurants, The Opera House and Botanic Gardens all within a few minutes walk. And last, but certainly not least, the staff were extremely helpful and friendly with ideas of places to visit, public transport etc. We can highly recommend Pullman Grand Quay to all

Great location. Awesome view. Clean friendly. Breakfast was great

Incredible location, great staff, and a huge room with washer and dryer - we loved this very updated hotel! We arrived on a red-eye from SFO around 8am and were greeted by the super friendly front desk staff who stored our bags in no time at all, so we could start enjoying Sydney. You only need about 1-2 minutes to walk to the ferries, which are conveniently located next to the buses, trains and trams. It's all right there - you won't need uber at all. You need only 5 minutes to walk to the opera house, and you're at the bridge in less than 10 minutes. Lots of great restaurants by the bridge as well, in the adorable area called The Rocks. The stunning botanic gardens are right across the street from the hotel as well... it's really a great choice.

Apartment with balcony had nice view to the Botanic Gardens. One bedroom, kitchen, laundry etc. Serviced daily. Sofa bed was made up for 3rd adult.Terrific location at Circular Quay and close to ferry, train, light rail, buses. Check in was messy with being charged twice and still waiting for the excessive 2nd charge to be back into my account.