The breakfast is very good, with various choices. However, the room comfort is not good, the temperature is a bit cold during the night so we caught cold... the last day, when we finish breakfast, we headed to the room for packing and check out. It was even not at 10 a.m. and the room card did not work at all. We went to reception to explain and request to update the card, the receptionist with blond hair, her attitude was not good. The check out time is 11 a.m. so it should not have this sort of incident, it is the hotel's responsibility. Instead of giving apologies from hotel, we have got limit blamed... where is the service ? Disappointed... And another point a bit confused, according to hotel's receipt, the price is cheaper of 10% than hotel.com charged me during booking. Is it normal?

The staff were helpful the parking to hotel walk is a bit of a difficulty but considering it is centre of town can understand it but with bags was difficult. The breakfast options were good

The staff were great and very helpful. My bedroom was nice and overlooked the sqaure. Breakfast was pleasant, so too was the dinner. The adjoining pub had a great feel to it, like a traditional UK pub.

Super lovely, great location and a really delicious breakfast.

A very nice and beautiful hotel with friendly staff and good breakfast. The location was also really good. We enjoyed our stay very much. The only thing that bothered was our broken shower but everything else was good.

We had a great stay! The rooms were large and comfortable. Front desk staff—particularly Robin—were very helpful and engaging. Thanks for the hospitality!

Beautiful hotel

Nice place!

The property is nice overall. Breakfast excellent. It is a bit tired in places - looking outside to the balcony you see the rusty railing. Views are great from the top floor. Bathroom is nice - one of the best. Overall a great place to stay.

The hotel is beautiful. Classic early 1900’s architecture and nicely restored interior. Our room was large, well appointed and bright with floor to ceiling windows. The breakfast in the high ceilinged stunning ballroom with views of the bay was plentiful and well prepared. The staff was always helpful and professional. This is an excellent hotel

Very good breakfast and great view from the breakfast area. View from room not so much.

Good hotel in the center of luleå. Room was clean and breakfast good. Easy parking. Only thing was the bathroom incredibly small not really up to the hotel standards.

This hotel had lovely, friendly, helpful staff. Beautiful facilities and the best breakfast we’ve encountered during two weeks in Finland and Sweden. Spacious and comfortable. Thank you for a great stay!

The hotel is super old not really rennovated. I had to ask if my room was really a delux room (small and without comfort). The curtains don't properly close (which is a problem if you are there in June). The bed is noisy and so soft you might think it's a water mattress. Breakfast is chaotic, you have coffee in an extreme corner, plates and cutlery away from each other etc etc Service was poor.

The breakfast at this hotel is amazing and the staff in the breakfast hall were very efficient and helpful. The room was fine but in our experience not as good as other cheaper hotels in Luleå. The check-in experience could have been better, we weren't given any information about breakfast or how to get to our room etc. The shower in the room wasn't great. This is the second Elite hotel we have stayed in and felt disappointed do I think we will avoid that chain in the future.

nice hotel in a lovely town

On main Street

This is a lovely hotel in the centre of Lulea. The room was a pleasing size and we looked forward to our stay. It has a grand atmosphere and suitably prestigious decor. Our stay unfortunately coincided with a famous Swedish singer's appearance in Lulea. The hotel was packed. Unfortunately, we had noise throughout the evening, either from noisy neighbours or from a noisy air conditioning unit or another water pump (still not sure what it was). That completely ruined the experience. In the morning, we complained but the very experienced receptionist seemed to dismiss our concerns. The breakfast was also a disaster, as it was full to capacity and the new staff could not cope with re-stocking and re-supplying food and crockery etc. There seemed to be a total lack of leadership in the dining area. So, overall, we stayed in a 4* hotel which on any other occasion could have provided a 4* experience, on this occasion for us, it failed completely.

Perfect

genuine freindly staff

Very friendly staff, great pub connected to hotel. Overall a great experience.

Very friendly staff, great pub connected to hotel. Overall a great experience.

The noise from the bar under was disturbing during the night. People shout and scream in front of the bar which was just under our windows.

Just an excellent beautiful hotel in the middle of downtown. Close to shopping, restaurants and bars.

Just an excellent beautiful hotel in the middle of downtown. Close to shopping, restaurants and bars.

Our stay at the hotel was wonderful. The check-in was smooth, breakfast was great and the room was super comfortable clean and everything we needed for a calm weekend in Luleå.

Stay in Luleå 2-3 times a year. Elite is home away from home and perfectly situated in the center of town. Friendly staff and nice rooms in a beautiful old building.

Lovely classic hotel with great breakfast and helpfull and friendly staff.

Impressive hotel with great atmosphere and breakfast in the big ballroom Friendly staff, big room with comfortable bed Parking garage behind the hotel (190 Skr)

Change coffee machine

Very friendly staff and an amazing breakfastThe room had a bit of a smell and the walls were very thin letting us hear the TV from the room next door that was turned on 24/7

Very friendly staff and an amazing breakfast The room had a bit of a smell and the walls were very thin letting us hear the TV from the room next door that was turned on 24/7