Good hotel. Clean and room was worth the money. Lack of parking is a real issue.

Staff always friendly, rooms always comfortable and clean.

We had a wonderful stay at The Burlington. Our room was spacious and luxurious and the staff were helpful and friendly. The food was delicious. Laurent went above and beyond to make our visit extra special. Thank you for spoiling us.

Checking in experience was long. Despite doing the pre-check in form, it took too long. When asking if we could book for dinner the front desk said no, they can only accommodate 4 guests for the evening in the whole restaurant. So we had to eat elsewhere. In the morning for breakfast, I asked for poached eggs. They came 25 mins later and were hard boiled. When returning them to the kitchen the chef must have thrown the plate as it caused a stir from staff who were prevented from going back in the kitchen. They remade them and again they were hard boiled. The main elevator smelled like wet dog. Doesn’t help it’s carpeted up the walls. Overall not a pleasant stay. On returning back in the evening, all rooms cards were blocked for many guests. Wouldn’t recommend staying.

Comfortable and clean, the laundry delivery around 6.00 in the morning makes a terrible noise and woke up us every day, but apart from that very good hotel

Air conditioning in the room would be nice

Great location. Interesting old Victorian building. Aircon would be nice.

One member on front of house was very disorganised, abrupt, and rude. Room keys expired during the night for our whole wedding party!!! My saturday breakfast booking wasnt completed and I felt embarrassed upon going down to breakfast and having to clarify, I had booked. Luckily, I was later seated. The cleaning staff were very polite, helpful, and sweet.

Lack of air conditioning in the room made it difficult to sleep in, even with the fan

Nice place

Beautiful hotel! Rooms were absolutely gorgeous and very large. Amenities were top notch. Would stay again for sure

Booked one night Hotel staff were super friendly. The bar made some fantastic cocktails and there’s even a happy hour. Room was great. We had a great night stay.

Lovely staff and great view and location. Room was just too hot.

Although the staff was nice, the facilities were not good. Our room had condensation in the windows, the bathroom has mould in the window and the bed was very uncomfortable. Also the restaurant was not good, took 30 min for veggie sandwich, long time to take order too, and the food was not tasty.

Only 2 stars because we were woken up at 5am but the sound of either deliveries or scaffolding. When we informed receptionist they did apologise but didn’t seem to concerned.

The lovely walks

Very comfortable. Convenient walk to the water. Great bartenders!

For such a beautiful old Victorian building, I felt the room lacked character. Very clean & tidy & staff gave us a room with a partial sea view. Parking was off site on The Leas, just a short walk from the hotel. A charming area to stay, with love walks & swims if you wish

It was clean tidy. Welcome was so-so. Had to park on the street, it was free, but a little away from the Hotel. I was a bit noisy as we were next to the lift. Fortunately the hotel was not very busy. It could have a lot worse if there had been any noisy or rowdy guests.

Excellent

A well-renovated Victorian seaside hotel. Friendly and professional receptionist meant a smooth and rapid check-in. Room 102 very clean and renovated to a good standard. Nice toiletries and plenty of clear spaces for my things. Only thing that slightly marred the experience was very unpredictable internet that disappeared fairly frequently. Didn't use the bar or restaurant as attending a birthday event nearby

Lovely stay, would highly recommend.

Lovely cosy room with a sea view. Decor was very stylish. My two complaints only concern with quality of sleep and the food, both of which seem quite basic requirements. The mattress on the bed sagged in the middle and rolled me to the edge, it was really quite weird and I didn't sleep that well as a result. It needs replacing. Breakfast really wasn't good enough for a hotel of this many stars. Coffee was served in a teapot!? There was a menu available for personal preferences and I ordered French Toast. It arrived dry and tasteless. Fruit and yoghurt with granola were also not very good quality. Staff were lovely and the hotel is in an excellent location and I had no other complaints. But they have to do something about the mattresses, it really was poor.

Hotel and food were fine. Lovely room, good view but awful service when something went untoward . The ability to solve the issue, take responsibility and follow up on promises made was sadly lacking (anything but 4*)

Well appointed room, very helpful staff. Parking on road.

Loved the place. Very nicely renovated, clean and fresh feeling, great friendly and knowledgable staff.

We ate in the restaurant on our first evening. The food was OK, but nothing special. One of our party ordered a local beer... which was served- clearly displaying its 'use by' date of February 2024. We sent it back, only to be told that ALL of their stock of that beer was out of date. Our room was badly lit, and so small there was barely room to move around the double bed. Not enough room for an adult to sit comfortably at the dressing table, and we were tripping over each other trying to get ready. The shower heat control didn't seem to work, it was too hot - but if you adjusted it just a millimetre it went freezing cold. We were there for two nights for a wedding, so didn't have time to ask to change rooms. Overall, it was adequate - though I have had much more comfortable stays in Premier inns. Disappointing.

Staff very friendly and helpful. Lovely room although very hot and no air con. Water is exceptionally hot and it took a long time running for any cold to come through. Even the toilet water was flushing hot water.

Hotel was fairly average but convenient overnight stay before the shuttle

The position of the hotel was really wonderful - so close to the seafront and walks. The Hotel was comfortable, and staff very friendly. The Bay restaurant was excellent - a good choice and very well cooked and presented. Extremely helpful and friendly waitress. We will definitely return and book a bigger room.

Really nice stay. Great location and good service. Bed was very firm, which may be ok for some but not comfortable for us. Shower really good and ample storage space.

Beautifully restored hotel in a very quiet neighborhood. Enjoyed it so much we stayed a second day