Great !!!

By far the worst Mandarin Oriental I have ever stayed. It’s a 5 star hotel with no room service. At nights the receptionist is inside an office, no one to open the door at night and almost every day during the afternoon. The employees are ver kind, but the hotel and services in general are bad. The room are older than the pictures. For me is a premium Holiday Inn

Great location, beautiful hotel, good team. Receptionist Bertha and concierge Pavel, are amezing!

If you are coming to Prague to enjoy czech atmosfere, czech food, czech experience, this hotel is exactly the opposite. Almost no one in the hotel spoke czech language. No traditional czech cuisine.

Great location, best staff and helpful. We definitely go back!

Loved the service. Everyone was so friendly

On the First night of our stay, there was not shampoo to body gel. All the bottles were empty. The second night, we found a big spider in our room. Does not worth to stay there, for the money they charge for 5 star hotel.

As with any Mandarin Oriental, it was lovely. The staff was amazing. Really expensive, but sometimes you get what you pay for. We wanted for nothing.

The staff was extremely nice and friendly. The room was very clean and presented nicely. I was surprised at the poor restaurant/cafe at a hotel of this quality. It was a cafeteria next to the parking/taxi/unloading area. We only went there in the beginning when we did not know everything was. After that we did not go.

It was really nice

Excellent welcome. Great service at front desk. Very informative and nothing was too much trouble.

Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.

Loved every minute of my stay. Received a warm greeting by the doorman and all other staff afterwards. While waiting for my room, it was pleasant to unwind in the bar with local wine. The suite was very clean and fully stocked with beverages, both hot and cold options. Bedding was clean, soft and had a firm mattress that was very comfortable. If you have the opportunity to utilize their spa services, I highly recommend. It is the perfect antidote to stressful travel. Courteous staff, soothing environment followed encompassed with great amenities to put one at ease. The location of the hotel is also a huge bonus. So close to everything you would want to see while visiting Prague. And yet you don't hear or feel like you are in the center during your stay. I will be staying here again in the future.

Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.

Excellent welcome. Great service at front desk. Very informative and nothing was too much trouble.

It was ok. But that’s it

Gorgeous hotel! The rooms are spacious and totally quiet. Great location for walking all over Prague. Restaurant and bar are very nice. Morning breakfast is fabulous. The staff are wonderful!!

Outstanding service and placating Disappointed in restaurant choices only one restaurant with a very limited menu. For the highest end hotel also requires a pool/spa facility

Outstanding service and placating Disappointed in restaurant choices only one restaurant with a very limited menu. For the highest end hotel also requires a pool/spa facility

We arrived early and the staff went out of their way to find a room that was ready for us immediately. The property is gorgeous and the environment so peaceful. Would definitely stay here again!

Truly outstanding experience. Above and beyond service.

Great hotel, great location and a really great restaurant

Great hotel, great location and a really great restaurant

Would not stay again purely as I expect more than just news channels to be available in the room.

Absolutley one of the most well trained polite and helpful stuff. Beautiful hotel! Stayed here 2 times and it gets better and better every time! Fantastic location! Amazing experience! Thank you Mrs Bush for the cake and upgrade!Also Sebastian very polite and helpful!

it was a weekend trip, I was between this place or the Four Seasons. the location is nice, only a short walk from Charles bridge. the area is remarkably quiet near embassies. the entrance to the hotel is very narrow for a car. it did not seem very busy that weekend. I saw more personnel than guests. I picked the terrace room which is through several corridors from the lobby it was spacious, however never ended up using the terrace much. room service food was adequate not that many options for late night. The T.V is really boring, no options of any Hollywood or new movies to watch, just regular T.V plus a clunky Bluetooth connection for airplay. only one restaurant at hotel and one bar by the lobby. A good escape from the noise of the busy streets only few minutes away, however there was no wow factor, Also it seems they have a nice spa unfortunately did not have time to try but I saw the facilities briefly and their extensive menu of treatments. I would rather try a new place on my next visit to Prague, ts a nice hotel overall and for those looking for discreet subtle option in prague.

it was a weekend trip, I was between this place or the Four Seasons. the location is nice, only a short walk from Charles bridge. the area is remarkably quiet near embassies. the entrance to the hotel is very narrow for a car. it did not seem very busy that weekend. I saw more personnel than guests. I picked the terrace room which is through several corridors from the lobby it was spacious, however never ended up using the terrace much. room service food was adequate not that many options for late night. The T.V is really boring, no options of any Hollywood or new movies to watch, just regular T.V plus a clunky Bluetooth connection for airplay. only one restaurant at hotel and one bar by the lobby. A good escape from the noise of the busy streets only few minutes away, however there was no wow factor, Also it seems they have a nice spa unfortunately did not have time to try but I saw the facilities briefly and their extensive menu of treatments. I would rather try a new place on my next visit to Prague, t's a nice hotel overall and for those looking for discreet subtle option in prague.

The spa, built on a historical site, was nice. I enjoyed the resting area before and after the treatment. The staff members were all friendly and hospital.

The hotel is beautiful converted from a monastery. The service and attention to detail was extraordinary! Any request was immediately taken care of. A true mandarin oriental stay. Would stay here again.

The hotel is beautiful converted from a monastery. The service and attention to detail was extraordinary! Any request was immediately taken care of. A true mandarin oriental stay.Would stay here again.

We enjoyed staying here, the location is perfect. But the staff is the best! Super helpful and extremely nice!

Beautiful and quiet oasis in Prague’s Little Quarter. The rooms are large and well appointed (some slight wearing). The staff are friendly and attentive.