Amazing stay! Great breakfast and we enjoyed the pool. Def will stay here again

The beds were full of bed bugs. They had to move us to another room. My daughter was freaked out and was afraid to get in the bed. We were away because of a field hockey tournament that she was in. Needless to say she played with getting good rest due to the bed bug problem the hotel has.

Monique quickly accommodated us by allowing us to shower in an alternative room as all other 2 queen suites were booked. Upon leaving the front desk, Monique then called our original room and stated that we can also use the room for some of us to sleep for the night if we wanted and extended the checkout for the alternative room until 2 instead of 12pm being that I explained our start time to prepare for the wedding is 8am. She stated that someone would be at the original room to repair the shower in the morning. I thanked her for accommodating us above and beyond. Two people from the bridal party decided to stay in the alternative overnight as offered by Monique. At approximately 10:55am the following morning, Moin R. came to the alternative room, 107, knocked and entered the room and aggressively demanded 2 of the women to “get out!” He stated that we were not permitted to occupy the space for sleep but solely use the bathroom. He threatened to charge my card for an overnight stay. One of the woman called me and advised me of same. I immediately went to the front desk to address the issue. I introduced myself as the cardholder. Moin stated he was a manager and immediately started to yell saying that we were not to use the room to sleep and I would be charged. I explained the conversation with Monique and he continued to reiterate same several time and kept cutting me off as I attempted to explain my conversation with Monique. I advised Moin that I felt like he was being

Very good!

I liked the location and very nice clean rooms with space for working and or sitting and relaxing

It was a standard hotel.

Staff very friendly and helpful.

We had a really nice stay. The hotel was quiet, breakfast was good, and the room was spacious. The sofa in the room was kind of dirty and did not smell fresh but we didn’t spend any time on it anyway so it was forgivable.

Excellent free breakfast, friendly staff

Walking distance to restaurants. Clean and quiet. Breakfast was good and a good variety of food.

I loved the location. Stayed here after connection day at u albany.

I have stayed at this property many times. The rooms are nice, clean and have wonderful showers. As always, the staff are great from top to bottom. The breakfast stinks. Watery, weird scrambled "eggs" and waffles in plastic wrap. . . . The best part of staying there is the location. There is a great (seasonal) ice cream shop in front of the property, and across the street is Ralph's, a great family run Italian/American restaurant that I go to pretty much every night when I stay at this hotel.

Overall good stay, but breakfast menu needs to be improved .. no breads , no vegetarians options . Restrooms locks don’t works . Hotel needs to check the room before allocating it. When customer pays high amount , deserves the value of his/ her money.

My stay was good and relaxing. The room was comfy and clean. Breakfast was good as well.

Although I stayed for one night it was wonderful. The bed was comfortable. Slept like a baby. The room was nicely spaced out. Clean and comfy.

In an area with a good amount of options. $20 deposit on the stay was a definite plus. Would definitely stay again!!!

Just didn’t feel up to standards for a SpringHill Suite

It’s our second stay at this hotel and it is over all very nice place its clean and comfortable. The staff was pleasant I’m disabled so I get an accessible room which is quite spacious and I have plenty of room to maneuver with my walker I just wish there was an arm chair in the room as it’s hard for me to get out of the low sitting couch It’s very centrally located if you are visiting someone at the university The breakfast could use an upgrade I would stay here again and recommend to others

The staff was so polite, understanding, made sure our needs was met. It was clean. The rooms was very spacious. I will definitely stay again if i go back to Albany

The staff were very helpful and accommodating. Our original room had a problem with the shower valve. They quickly changed our room and apologized profusely for the inconvenience.

Went to Albany to drop our daughter off for college and needed a place to stay because of a snowstorm so we book a room here being handicapped I was able to get a very nice accessible room the roll in bath with a big seat was great The room was nice beds were very comfortable plenty of room to move around Everything was clean Staff was very pleasant We will be staying here again

We were warmly welcomed and appointed a lovely clean spacious room with a kitchenette. This hotel is close to everything it was perfect for our family!

Staff was excellent, especially Joy at the breakfast buffet!

Fairly new hotel with spacious rooms. Nice breakfast and great staff. Hotel is located near shopping mall.

service very good

Never got clean towels or the room cleaned

Room was great. King bed was very comfortable. Walk in shower was helpful and relaxing after a long drive. Cleanliness of room was great. Check in was easy. The gentleman at the front desk was curtious and easy to talk with.

This hotel is conveniently located, clean, and comfortable. The breakfast is comprehensive! This was our second time staying here and we'd definitely book again.

Very nice hotel, very clean and well maintained. Staff was helpful and friendly. Will definitely stay again.

The room smelled like pepperoni pizza when I entered. The light up over the bed was broken and dirty (not a place you want dirt -- over your head at night), the sofa was torn and stained, the wallpaper was peeling off in both bathrooms, next to the shower the bathroom hook was attached to the wall with sticky, so when the wallpaper sags, so does the hook, the backside of the desk area was cracked and broken, the shower had a bad crack that was not properly repaired, the full length mirror had been broken and poorly repaired, and even one of the tables in the breakfast room had warped formica on top. You'd think the manager would notice, and Marriott would care enough to want to keep their property up -- but all the repairs I saw were absolutely slap-dash. It doesn't help that at check-in they didn't notice I had booked the room on Expedia, so they charged my credit card for a room that was prepaid. Overall, way too many eeuuu-yucky things wrong.

Nice hotel, but the rooms seamed very dated. In one room, the mirror was almost falling down, cracks in the wallpaper, noisy fridge, and a carpet I wonder how they keep clean.... And the sliding door to the toilet was tough to open. Beds was on the other Han very good, and for just one night, that's was the most important thing. Breakfast was included, but at best mediocre. Lots of other hotels in the area, in the same price range.

I dont recall the gentleman's name at check in, however he was pleasantly friendly and warm and easy to chat with while getting checked in and nowadays that isnt always the case so I needed to point that out! The room overall was pretty clean but the couch cushions had some crunchy stains on the edge of the cushions appearing to be food related, I noticed while opening the pullout sofa for my son. And under the main bed there were some empty chip/snack bags that weren't from us. So, not totally thrilled with the cleaning of the room but overall it was a pretty nice room