Amazing stay, manager always goes out of his way to make sure we are comfortable and happy with our stay. Gary always makes sure we are good. Will recommend to friends who are looking for somewhere affordable, comfortable, and close to the mall.

Holes in sheets, stains in towels, bathtub was dirty and clogged, floor were not swept, dust everywhere, weird stains in the furniture…this place is terrible, dirty and disgusting. This is the worst hotel I’ve ever stayed in.

Holes in sheets, stains in towels, bathtub was dirty and clogged, floor were not swept, dust everywhere, weird stains in the furniture…this place is terrible, dirty and disgusting. This is the worst hotel I’ve ever stayed in.

I chose this hotel because of its proximity to UAlbany and price. Before booking, I only looked at the most recent reviews (all pretty good) and did not bother looking too far back. I did not know exactly what to expect but was pleasantly surprised. Everything I saw (the lobby, breakfast area, and the room) was clean and the staff were all very friendly. The only thing that could possibly have been better is the breakfast. While I enjoyed the coffee and English muffin (and my daughter enjoyed her bowl of cereal), there was literally nothing else to choose from and no beverages aside from coffee/tea (no juice). We were happy with that, but I am sure others would expect more.

I chose this hotel because of its proximity to UAlbany and price. Before booking, I only looked at the most recent reviews (all pretty good) and did not bother looking too far back. I did not know exactly what to expect but was pleasantly surprised. Everything I saw (the lobby, breakfast area, and the room) was clean and the staff were all very friendly. The only thing that could possibly have been better is the breakfast. While I enjoyed the coffee and English muffin (and my daughter enjoyed her bowl of cereal), there was literally nothing else to choose from and no beverages aside from coffee/tea (no juice). We were happy with that, but I am sure others would expect more.

I went to the New York Bar Exam and had the chance to stay in a quiet place to study. Gary was great and provided me an excellent stay while at the hotel. I haven’t had any issues with my room n.12 and the staff was nice during all my stay. Thank you Gary and the whole staff for it!

I went to the New York Bar Exam and had the chance to stay in a quiet place to study. Gary was great and provided me an excellent stay while at the hotel. I haven’t had any issues with my room n.12 and the staff was nice during all my stay. Thank you Gary and the whole staff for it!

The hotel is well located, the room goes for a fair price, and the staff was friendly,

The hotel is well located, the room goes for a fair price, and the staff was friendly,

There were cigarette holes in the sheets and it is super noisy

Good mattress

Had to cancel due to my son having COVID would not give money back and that reason I will never go to a Motel 8

the room smelled of smoke for a nonsmoking room and there was a cigarette burn in the linen.little noisy because of the traffic though not bad

Clean, nice place to stay in Albany.

Great place

ll

The room was small, floor extremely dirty, gouged walls, broken tiles, lightbulbs missing in bathroom fixture leaving socket exposed. Broken microwave, scratching all over fridge. Two very small pillows. Chairs in room had black tape over holes. White towel turned dark brown from floor. Walks thin, heard everything in next room. No breakfast offered as advertised.

Enjoyed the stay. Not sure I was supposed to get one of the "nicer" rooms, perhaps a suite, but it looks like things were a bit confusing when I checked in. Anyway. nice spacious room. Much bigger than the motel rooms in the annex side of the building. Some cosmetic stuff like cracks in the sink and wallpaper unfurling, not remodeled like the smaller motel rooms again, in the annex side of the building. more than worth the cost of a night or two.

DO NOT I REPEAT DO NOT BOOK THIS HOTEL….BED BUG INFECTED AND THEY DONT CARE AND DIDNT FIX ISSUE…MY SON STAYED AT THIS LOCATION AND HAD TO RELOCATE TO THE HILTON DUE TO BED BUGS, BITES AND A BREAKOUT…..THIS JUST HAPPENED 8/30/24

DO NOT I REPEAT DO NOT BOOK THIS HOTEL….BED BUG INFECTED AND THEY DONT CARE AND DIDNT FIX ISSUE…MY SON STAYED AT THIS LOCATION AND HAD TO RELOCATE TO THE HILTON DUE TO BED BUGS, BITES AND A BREAKOUT…..THIS JUST HAPPENED 8/30/24

The pillows were paper, thin, and they would not give us any extra ones. Besides that, the state was very nice.

The dirtiest place I ever stayed at. Sink wouldn't drain. No breakfast as advertised. No coffee maker, not that I would have dared use it.

In a hard-to-find location at a very busy intersection. Two squad cars occupied the center of the small parking lot when I arrived. The bed was soft. The shower was good.

The pillows were paper, thin, and they would not give us any extra ones. Besides that, the state was very nice.

The dirtiest place I ever stayed at. Sink wouldn't drain. No breakfast as advertised. No coffee maker, not that I would have dared use it.

In a hard-to-find location at a very busy intersection. Two squad cars occupied the center of the small parking lot when I arrived. The bed was soft. The shower was good.

After driving 7 hrs enroute from Long Island, N.Y. back home to Canada, I got tired and made a res. at the nearest property for the night while driving. Upon entering the parking lot facing the front desk, I was already concerned re: the lack of cleanliness and safety. The entrance smelled from beer and alcohol being on the ground, clients were sitting on the curb drinking beer and smoking inside the parking lot. I went inside to ask if my car would be safe for the night. The young Indian or perhaps Pakistani girl at the small check-in desk had ZERO customer service skills. She took my cc and said that I had reserved a smoking room. If so, it was while I was driving and surely by accident. She was so rude and words were exchanged. I told her I want a refund as she and this motel were sub-standard. It also had outside corridors. As a 75 yr old woman traveling alone, I felt unsafe. I canceled before 6 p.m. that afternoon in person. She refused to refund my $! After calling Hotels.com three times to insist that they refund my money, the first two agents said it would depend on the motel's decision. Naturally, the rude motel girl said no which the agents conveyed to me. That was unacceptable! When I arrived back in Canada after continuing straight through, I called a Hotels.com supervisor. He graciously refunded my money immediately and apologized for my unpleasant motel experience. I would not sleep there, but from the short encounter near and in the lobby, it was nasty!

After driving 7 hrs enroute from Long Island, N.Y. back home to Canada, I got tired and made a res. at the nearest property for the night while driving. Upon entering the parking lot facing the front desk, I was already concerned re: the lack of cleanliness and safety. The entrance smelled from beer and alcohol being on the ground, clients were sitting on the curb drinking beer and smoking inside the parking lot. I went inside to ask if my car would be safe for the night. The young Indian or perhaps Pakistani girl at the small check-in desk had ZERO customer service skills. She took my cc and said that I had reserved a smoking room. If so, it was while I was driving and surely by accident. She was so rude and words were exchanged. I told her I want a refund as she and this motel were sub-standard. It also had outside corridors. As a 75 yr old woman traveling alone, I felt unsafe. I canceled before 6 p.m. that afternoon in person. She refused to refund my $! After calling Hotels.com three times to insist that they refund my money, the first two agents said it would depend on the motel's decision. Naturally, the rude motel girl said no which the agents conveyed to me. That was unacceptable! When I arrived back in Canada after continuing straight through, I called a Hotels.com supervisor. He graciously refunded my money immediately and apologized for my unpleasant motel experience. I would not sleep there, but from the short encounter near and in the lobby, it was nasty!

Rooms are very outdated, not very clean, dull. Would not recommend.

Rooms are very outdated, not very clean, dull. Would not recommend.

There was something smeared on the light switch so my first impression was “Gross.” The shower didn’t work properly, there were hairs on the sheets. The floor hadn’t been mopped in a while. Everything needed some bleach and a coat of paint.

There was something smeared on the light switch so my first impression was “Gross.” The shower didn’t work properly, there were hairs on the sheets. The floor hadn’t been mopped in a while. Everything needed some bleach and a coat of paint.