Quiet surrounding and friendly staff. The trip laid on by the hotel to Patong was memorable We would recommend the hotel to anyone and would definitely go back again.We will always treasure the memoties.

Really enjoyed our stay. A bit pricey though. We would come back, but may downgrade our room.

Very peaceful.

Very good service, super clean resort, very complete luxury suite, good bed, low noise airco, good swimming pool, nice bar, very good food. We had a great stay ! Only minor point is accessibility to the sea. Although the sea is at 10 m distance from the pool area, the sea is not ok for swimming and snorkeling. Serenity offers almost every day a free taxi to a nearby beach. Distance approx.10 km. If you want to eat outside the resort, there is only one good (Mexican) restaurant nearby. Enough dinner choice at more than 5 km distance.

Clean, Big and modern room good breakfast, fresh juice, fresh bake croissant. love it.

Everything about this property was exceptional. Spacious rooms. Friendly and accommodating staff. Breakfast buffets were great and we lov d the location. Lovely and quiet but also great for kid.

I honestly DO NOT understand how this property got such good reviews.... first thing is, When I arrived at the room and sat on the bed, I found a dry and hard as a crystal contact lense on the floor next to the bed..... really...? I had to put a foot towel on the floor of the shower because I really didnt feel it was clean. Also, the room smelled like it had been closed for quite a while. It could have been a great room....we had 2 floors with swimming pool on the roof, living room and even a bathtub. however, I just felt so uncomfortable because it didnt feel clean.The restaurant by the swimming pool had old broken furniture. It would sink if you sat.... I so dont recomment this place

I honestly DO NOT understand how this property got such good reviews.... first thing is, When I arrived at the room and sat on the bed, I found a dry and hard as a crystal contact lense on the floor next to the bed..... really...? I had to put a foot towel on the floor of the shower because I really didnt feel it was clean. Also, the room smelled like it had been closed for quite a while. It could have been a great room....we had 2 floors with swimming pool on the roof, living room and even a bathtub. however, I just felt so uncomfortable because it didnt feel clean. The restaurant by the swimming pool had old broken furniture. It would sink if you sat.... I so don't recomment this place

Great and we enjoy so much. Warm welcome hospitality!!!

Good service and friendly everyone there very nice

Good service and friendly everyone there very nice

Had a lovely stay in Phuket. Enjoyed the swimming pool, live music and good food and cocktails on offer. Thank you Miriam and staff for looking after us so well!

The rooms were spacious and staff were lovely. However, the beach was very unappealing. Breakfast was average and no transport from hotel to Rawai beach. Had to pay every time for a taxi. Not many restaurants near by as well.

Some aspects of the decor was looking tired, and there was always an unpleasant odour in the corridors around the entrance to our room. However, given the price paid, we were generally satisfied.

Really good and quiet place. Staff is helpfull and attantive. But the main disadvantage is that hotel is too far from touristy spots, no caffees and restaurants around, no beach. only swimming pool you can enjoy which is pretty small and with hot water in it:) good thing that there is family Mart store and pharmacy nearby. Hotel has shuttle some days during the week going Nai harn beach and Patong. also good library with books you can find in many languages. Rooms, Bathrooms are very good and comfortable. in case of taking Thai massage in hotel, dont pay to the person doing it as I had a problem check out time. there was nothing to prove that I paid to her as I had no receipt. so consider this:))) they tried to call and she didn’t pick up. This moment was a bit tough for me and felt so pissed off. the breakfast is combines European and Thai food as well. And it was just perfect.

Room of improvement about hospitality of restaurant staffs. Same situation about towel quality and location of tissue box and lacking of its refill.

Room of improvement about hospitality of restaurant staffs.Same situation about towel quality and location of tissue box and lacking of its refill.

Great hotel, the staff is very kind and helpful. Rooms are large and comfortable and clean. The area is right off a main road, so depending on what building you stay at you might hear the road noises from your iutside patio. Walking is possible but probably not tge best way to get to a decent beach.

Too far away from everything, the beach in front is not for swimming, no white sand just rocks, no internal telephone to contact room service or front desk, you have to use your cell phone. Limited food menu, dark rooms, horrible pillows and bedding. Too noisy.

Too far away from everything, the beach in front is not for swimming, no white sand just rocks, no internal telephone to contact room service or front desk, you have to use your cell phone. Limited food menu, dark rooms, horrible pillows and bedding. Too noisy.

Fabulous stay, beautiful property

Fabulous stay, beautiful property

Very nice all around. Clean and peaceful great food and pool

Very nice all around. Clean and peaceful great food and pool

Nice resort, close to many other beaches in the area. The staff were friendly and helpful.

Awesome and lovely staff, terrible, arrogant and rude manager. He is a very entitled westerner and as I have heard, he doesn't treat his employees very well. Hope he will not harass them because of what I just said. He forced me to leave the pool immediately with a very arrogant tone to tie my dog to a single spot during the whole day when it was 33° outside, because he was going around the pool, not doing anything bad. just few meters away from me and I watched him the whole time. It's a pomeranian so a tea cup sized dog. very quiet and friendly. Chose this place for stating that it's a dog friendly place. Definitely not a dog friendly place when the manager is around. when he isn't, the staff will do anything for you to make you happy and let my dog enjoy his stay freely as I have expected since I paid so much for this visit just to spend quality time with my dog on my birthday. Would not advice to go there with your pet, because you cannot expect that the manager won't be around all the time. the manager should realise that dog friendly means being friendly to dogs. He looks like he doesn't care about his visitors and speaks in a very rude matter. Apartment was beautiful though, and I cannot say how much I love the rest of the staff on this place. By the way, don't go there if you want to spend time on a beach. I would not even consider it a beach.

Wonderful resort, everything was perfect except in the middle of the night ac was timed off and the room smelled moldy. My wife wasnt able to sleep, good thing we spent only one night there. Overall we enjoyed the property.

Wonderful resort, everything was perfect except in the middle of the night ac was timed off and the room smelled moldy. My wife wasnt able to sleep, good thing we spent only one night there. Overall we enjoyed the property.

overall hotel service is Good, please note that this property has lots of Slope and Stair which is not Handicap or Elderly Friendly . The F&B need improvement which the Menu offer only limited choices.

I think,we got the worst room in the hotel:(. The room was really old and smell. The breakfast and a food in the hotel was great,the staff was ok. Everything was fine,except the room.

Pool suite on top of the building was great although swimming pool was too shallow and it was too windy so we just skip it. Great room with many amenities, low water pressure. Other than great it was great. Location not the best.

Fantastic hotel all rooms are suites,massive balconys, beach is not good but the pool which overlooks the sea more than makes up for it, roof top sunbathing all day pool bar is good, nearest bars are in Laguna area taxi outside hotel charges 300thb one way but dont try and walk its a 7mn drive or 45 min walk,hotel overall was excellent and will be returning next year for sure