Hotel has been recently renovated, is very comfortable and very well located to explore Venice. Staff are very friendly, and most helpful. Highly recommended.

The location was fine, safe and quiet. Other than that very disappointed. When I arrived after hours found my key in the coded key box following the instructions. However the towels left on my bed were damp. Room and toilet very small but this is maybe normal for Venice. Only 2 pillows provided and they were very flat and hard. The place is badly in need of a makeover. The bathroom was grungy, mould on the tiles. Shower stall was tiny and the shower fixture was falling off the wall. The breakfast was very disappointing and very poor selection, not very appetizing (one offering looked like sliced up hot dogs). Overall not impressed. Would not recommend.

The location was fine, safe and quiet. Other than that very disappointed. When I arrived after hours found my key in the coded key box following the instructions. However the towels left on my bed were damp. Room and toilet very small but this is maybe normal for Venice. Only 2 pillows provided and they were very flat and hard. The place is badly in need of a makeover. The bathroom was grungy, mould on the tiles. Shower stall was tiny and the shower fixture was falling off the wall. The breakfast was very disappointing and very poor selection, not very appetizing (one offering looked like sliced up hot dogs).Overall not impressed. Would not recommend.

The location of the property was fairly decent. But unfortunately the photos shown are not exactly what one should expect. Gaining access to the room was good as we arrived after check in and the staff was somewhat quick to reply when emailed. The rooms overall were a bit disappointing though. A lot of things need some attention

Hotel Acca is in a convenient location. Campo San Polo is easily accessible & a reasonable walk to interesting areas. The hotel is more of a bed & breakfast with a simple, traditional breakfast buffet available in the morning. Helpful, but not anything outstanding. Staff are gone by about noon. Elena who cares for the rooms is considerate and wants you to be pleased. However, my experience with the manager was dreadful. I had selected this hotel because it said it has AC. However, it didnt work. When I told (called) the mgr, he said I was simply trying to get out of my reservation and argued on the phone with me that it was working while I dripped with sweat in my room. I advised that he come by in the morning and experience the heat for himself. I was informed that next morning the AC was being repaired It then worked that day, and stopped again. I was provided a floor fan. That is not what i was paying for. But no reduction for my 10-day reservation was offered. Instead, 6 days into the 10-day reservation, he charged my credit card for all 10 days, and overcharged me by 44 euros. When I required the correction to be applied to my card, he said it couldnt be done by him - I'd have to contact Travelocity. Bogus. I pressed and he finally instructed the staff onsite to pay me in cash. Initially only 30 euro was given, but I required the full 44 and did receive it. Due to the manager's business practices and disrespectful treatment, I will not visit this hotel again.

This Hotel was very accommodating and friendly. Made us feel welcomed. We are all happy to have stayed at Hotel Acca.

Our stay was about 4 nights, and it was incredible. A quiet hotel, near to the heart of Venice, with friendly staff and clean rooms. They served breakfast and coffee downstairs in the morning, which was a wonderful addition. The staff was extremely pleasant, and accommodating. If we return to Venice, this will most definitely be the hotel I book again!

Within walking distance to all the major sightseeing attractions in Venice. Clean room with a small but fairly priced breakfast. Shower was clean with hot water and good water pressure. The room was small but has enough space for luggage and clothes. Easy check in even late at night after reception was closed. The hotel is located in a quiet area. Room was cleaned every day. Has a small but very nice outdoor terrace with a few tables. Very friendly staff. Would consider staying again.