Nice and quiet

Great customer service. Very clean and comfortable stay. The good in their restaurant is amazing

Excellent Staff! Very Friendly and Helpful. Mr. Ambrose, with Security was especially helpful. I arrived around 1am. He greeted me at my car. Grabbed my Bags, waited until I finished my check in process, then carried my bags to my room.

Everything you need, nothing you dont need. Fit the bill

Everything you need, nothing you don't need. Fit the bill

Nature theme of wooden floors and craft furniture. The shower was rather tight spaced though, a picky person may not be too comfortble

The Nairobi weather being cold required hot water. But that was not available and the technician could not be found.

The Nairobi weather being cold required hot water. But that was not available and the technician could not be found.

Was a bit lacking in modern conveniences. Also extension of stay was claimed and charged at a higher rate - for not equivalent amenities for the price as compared with other accommodation.

Commensurate with what I paid for. Check in was excellent. Service was fantastic.

WiFi wasnt working in room, TV wasnt a flat tv,just an old one, good was the free Voucher for breakfast (normally they Charge 1000)

Helpful staff. My room was clean and comfortable. Good location. Wifi works well for the most part. Good room for the price. You get the value for your money.

The hotel amenities need to be changed. The second floor of the hotel needs a face lift.

I stayed at this hotel prior and after a Safari tour. The location is great, near many cafes and Nairobi craft market. Very centric. It has security staff at the entrance and all doors and access to the rooms and corridors have secured doors. The rooms are not soundproof though and you can hear voices of people talking and the very loud music from the restaurant nearby, on Thursday the music lasted until midnight and on Friday it went on until 3am. Asked front desk for a room change in the evening of Friday once the music started again and he refused to do so claiming that it was because I have already used the room during the day. There were also small roaches in the room (bathroom and over the table).

It is close to city center, so that can be an advantage for a business-person. If you want a quiet place to relax, this hotel is not for you. .

Booked though Wotif, the hotel staff have never heard of Wotif. We were due to start a safari the next day and the reception staff advised we should be at a different (sister) hotel so would not check us in, despite having correct paperwork. After some discussion they contacted their other hotel and proceeded to advise that other members of our group had already checked into the other hotel. Following several minutes arguing, our friends arrived. Timing could not have been better! Caught in a lie the reception staff decided a policy of ignoring us would be far easier, preferring to try serving other people. Only by sheer weight of numbers to physically block the desk could we get served. Took 45 minutes to get sorted and get our keys. TIA, people, This Is Africa! Rooms were no better than average, but breakfast food and staff were good and friendly. About the only good point. Don't book here unless you're desperate.

This was a good budget hotel, very well located. The restaurant was nice and the breakfasts and meals good.Also staff were helpful, especially the doormen at the hotel entrance.

Linda went above and beyond to make my stay pleasant. The food is good too.

Linda went above and beyond to make my stay pleasant. The food is good too.

I had a two overnight and I enjoyed my stay everything was absolutely wonderful. The hotel location is in the heart of Nairobi therefore you can move to any direction you desire.

a day's stay before moving to the coast. I liked the location very conveniet for shopping.

Hotel is in a good location and clean.Staff were overly attentive which became really annoying.

Hotel is in a good location and clean. Staff were overly attentive which became really annoying.

Hotel is in a good location and clean.Staff were overly attentive which became really annoying.

It is terrible, it seems not clean, it is too old.

The hotel font desk staff and security were very friendly and looked out for my best interest.

Hotel is convenient to shuttles to Tanzania. Staff is very helpful, security walked with our bags to shuttle. We were off on our time by one hour that made us late for checkout and breakfast, but staff very accommodating. The security is extensive. There are locked doors and security throughout. For the price and location, it is adequate. The best part of hotel is the helpful staff.

Stayed one night before safari and one night after. Lots of security and helpful staff. The restaurant and bar were also decent. Room basic and bathroom very small, but fine for short stays.

Staff were friendly and helpful. Wifi worked decently. My first room, 505, was dim and with a bathroom so small I couldnt fit in and close the door. I was generously allowed to move, into 502, and that was much better. The hotel has no reception area to speak of and has the slowest elevator Ive experienced in years. But like I say, staff was helpful, if not always effective.

The hotel is secure, clean and has good basic facilities. Inexpensive, it is still conveniently near to the centre of Nairobi. The surroundings are noisy due to the location, but the hotel itself was quiet. The staff are friendly and welcoming.

This hotel is good value for money. Not the most luxurious, but relatively inexpensive. However, if you're used to European hotels, go for the "superior" rooms. Security is good, and it is relatively peaceful by Nairobi standards. Staff easy to deal with and some quite friendly. I've stayed a few days several years running, and the quality seems reliable. Note, probably not very child-friendly. Ideal for businessmen on a tight budget, or a couple on a few days' stop-over.

Service was great. Great staff and food was OK, and great location. I stayed for 2 night, but I probably wouldn't recommend this hotel because it is quite noise at night (even with ear plugs) and the room was very small. Just didn't feel that comfortable to me.