Excellent staff, lovely food. and shuttle to town was great

When we arrived at resort, reception welcomed us nicely and the room was so perfect. The price is resonable and restaurant is located right next of river so you can see the beautiful view of Coco river.

Their WiFi doesn’t work well ...

Meets the expectations. Nice breakfast location

Love the place and staff. Very clean and quiet and beautiful. My only downside is location. It's a bit far from anything if you just want to wall out and explore. But they do have a shuttle that brings you the the beach or to downtown so it's easy to get there.

Great hotel we loved the the location very quiet on the river ....the staff were very helpful and pleasant ....especially Jack ..!!! .rooms were large and very comfortable beds ...WiFi needs to improve and also breakfast dishes need to be hotter .....overall a really good stay didn’t want to leave ...

I had a very special time here. Location was great because it’s a few minutes out of town, is quiet and the perfect place to rejuvenate before heading back Into the crazy hustle and bustle of Hoi An’s town centre. Free shuttle to town or locals beach. Staff are amazing, very hospitable. Rooms spotless, food good, views of the lake so peaceful and breathtaking.

Really nice and cozy place. Honestly, i can recommend you to stay here! Their service is also really nice!!

Coco River was the most beautiful stay in Hoi An! We definitely recommend this stay, if you want to treat yourself. We had a anniversary cake, what a great surprise!

The rooms and location are lovely. Simple things that could make the stay more pleasant are; Better poolside service - Beer bottles were left poolside overnight. We often had to request towels at the pool. Despite staff having nothing to do at the restaurant next to the pool no one ever came to see if you wanted any food or drinks. More attentive staff at the restaurant- flys would often be all over the fruit at breakfast and the staff didn’t have the initiative to cover the fruit or turn on the fans without prompting. We ate lunch and dinner at the restaurant for a couple of days as we had a sick child. It was disappointing to wait for such a long time for basic food (half an hour for sandwiches). The food was also overpriced and not particularly good. The shuttle is convenient but stops at two other hotels along the way, so allow half an hour to get to the old town this way. Still a comfortable place to stay away from the busy old town and with a few minor improvements it could be an excellent choice.

The rooms and location are lovely. Simple things that could make the stay more pleasant are;Better poolside service - Beer bottles were left poolside overnight. We often had to request towels at the pool. Despite staff having nothing to do at the restaurant next to the pool no one ever came to see if you wanted any food or drinks. More attentive staff at the restaurant- flys would often be all over the fruit at breakfast and the staff didn’t have the initiative to cover the fruit or turn on the fans without prompting. We ate lunch and dinner at the restaurant for a couple of days as we had a sick child. It was disappointing to wait for such a long time for basic food (half an hour for sandwiches). The food was also overpriced and not particularly good. The shuttle is convenient but stops at two other hotels along the way, so allow half an hour to get to the old town this way. Still a comfortable place to stay away from the busy old town and with a few minor improvements it could be an excellent choice.

A very relaxing hotel. Very good! Good restaurants nearby. Gym room need to be renovated. WiFi system need to be improved. Overall speaking, if I come to Hoi An again, I will chose again.

Hotel was nice with all the basic facilities and right next to the river. No complains whatsoever about the accommodation as it was more than what we expected. I did however pay extra to have my room upgraded as there was less privacy in our original room. However what made this whole stay a memorable one was due to the fact that their guest relations manager ‘Sunny’ went an extra mile to ensure our needs were well met by arranging for our tours, cars massage etc. I really want to give her a lot of credit for she is great with all her guests and will do everything she can to make their stay a good one. Coco river resort, Sunny is an asset to your hotel and she has done a good job at least enabling us to leave Hoi An with a smile on our face. Thank you Sunny for all your help during our stay there.

I stayed here with my family for two nights. All the staff were friendly, and the resort was a little old but clean. Especially, Ms.Sunny took care of my family. I was satisfied with the coconut boat tour and spa she recommended. I want to thank her. My family would like to visit again if we have a chance soon.

Great stay. Helpful staff. Good shuttle into town and to the beach.

Very nice and friendly staff that also noticed my birthday during the vist. Need for transfer bus to Hoi An but worked fine all the time. Neighboring area not of any greater interest. Good rooms although need to change bedding because of insect bites that appeared coming from the bed (but not sure). Restaurant nicely situated by the river but without AC.

We stayed at this hotel and had a wonderful time. Although it is not a mega-resort like some of those near DaNang, it has all the needed amenities. Around the hotel there is not a lot available to eat short of the hotels restaurant. We spent most days at An Bang beach or Hoi An. The hotel shuttle offer free drop off or pick-up. If you miss the shuttle, it is only a 10 min. ride to Hoi An. the hotel staff were very helpful. Ted and Jenna provided suggestions for things to do and places to eat. They also arranged an out-of -this world day tour for us including bamboo boat ride, a private cooking class, My Son sanctuary, and an evening ride to Hoi An. Ethan, Steve, Fiona, Kevin, and Sunny were always helpful, friendly to our children, and they always tried their best to help with our requests. Peter was one of the shuttle driver that took us to Hoi An many times day and night. Our kids loved the place and highly recommend it. You cannot stay within Coco River resort during your stay but you will have to go out to see Vietnam and meet its wonderful and friendly people!

We stayed at the Hoi An Coco River Resort & Spa for 4 nights in mid September 2017. It was great. We were upgraded to a Pool & River View room on the 3rd floor, it was quite, clean and had a great view from our balcony. We had a problem with locking our door and they fixed it within 10 minutes of letting them know. We ate at the flouting restaurant a couple of times during our stay, the Food & Beverage Manager Mr. Khanh and Barman Thinh and staff where so helpful and the food was fantastic. The Resort Manager Vinh introduced himself to us when we arrived and could not have been more helpful. The Pool is so warm and clean, we used at least twice every day. The shuttle bus into town was so helpful & and we just got an Uber back to the resort when we wanted, for 50,000 VND = $2.95 AUDGREAT PLACE TO STAY & RELAX - Far enough away from the hustle & bustle, but still close enough.

We stayed at the Hoi An Coco River Resort & Spa for 4 nights in mid September 2017. It was great. We were upgraded to a Pool & River View room on the 3rd floor, it was quite, clean and had a great view from our balcony. We had a problem with locking our door and they fixed it within 10 minutes of letting them know. We ate at the flouting restaurant a couple of times during our stay, the Food & Beverage Manager Mr. Khanh and Barman Thinh and staff where so helpful and the food was fantastic. The Resort Manager Vinh introduced himself to us when we arrived and could not have been more helpful. The Pool is so warm and clean, we used at least twice every day. The shuttle bus into town was so helpful & and we just got an Uber back to the resort when we wanted, for 50,000 VND = $2.95 AUD GREAT PLACE TO STAY & RELAX - Far enough away from the hustle & bustle, but still close enough.

The staff were brilliant and nothing was too much effort. The shuttle service was handy and the pool/garden surrounds lovely. The only down side was that nothing was within walking distance. This however wasn't an issue due to the shuttle and low taxi cost (between 60-100 dong one-way to the city or beach).

Very helpful staff, large rooms, good breakfast. Shuttle bus to town and beach the only downside is there is nothing else close if you dont want to go into Hoi An although why wouldn't you!

Nothing left to be desired... The attentiveness of staff (from the moment of reservation all the way through check-out), the room, the facility, breakfast.... ...Just everything - highly recommend!

Enjoyed the staff, room, pool and location. We had a great time with the free bicycle rental.

Enjoyed the staff, room, pool and location. We had a great time with the free bicycle rental.

Warm welcome, friendly and attentive staff, gorgeous property. One of the nicest pools Ive been in. Our family of 4 used the provided bikes multiple times a day to explore the villages around surrounding areas which was awesome.

Rained a lot but still had a great time free shuttles to and from town were awesome

Nice clean room, mattress on bed a bit hard. The grounds and the pool are lovely, the stuff very friendly and helpful but some of the reception stuff could do with basic English course. The resort is very relaxing except on weekends when it is usually full with families and it gets very noisy (specially around the swimming pool). Other times is was perfect and quiet. The shuttle bus to the beach and the old town is very convenient and we used it every day. There are no eateries in walking distance, the resort restaurant is nice enough but slightly pricey comparing to elsewhere. When the renovations are done and the second restaurant and the massage hut are finished it will improve the resort. All in all, we had a nice relaxing holiday.

It was simple. Not as luxury hotel, not to near the city. But very quiet and chip. One of bad thing is the room wasn't separat to shower room. Just have a curtain.

Free pickup and spa was great value for money. However hotels conditions need to be improved especially the room conditions.

Very Kindly Staffs, Clean Room, I feel All of Comfortable in this Resort. If You want enjoy Hoi An downtown, Just take a Shuttle Bus. It's Good for One-day trip in Hoi An. In the future, I come in this place, I will choose this Resort Again. Have a nice day.

Great place for a relaxed stay - pool, lovely breakfast, friendly staff, good shuttle service into town. Free bikes but very few and not allowed to prebook so hard to plan the day.

We had such a fantastic stay at Hoi An Coco River Resort! We chose the hotel based on the images online, the previous reviews, and the location. We appreciated that the hotel was riverside and not directly in town, giving a bit more sanctuary and nature surrounding. The staff were gracious and helpful, at all times. Lovely welcome drink upon arrival, beautiful grounds, room was exactly what we wanted, and having both the pool and river access made it perfect. We were well taken care of by Thuy, who helped us non-stop while looking for restaurants and recommendations during our stay! She personally made sure we were comfortable and taken care of. The restaurant breakfast was also excellent and served riverside. This was our favorite hotel during the entire trip to Vietnam. Thanks so much for taking such fantastic care of us!