Staff was very nice, breakfast was not as good or the level of quality as previous place we stayed.

Friendly staff but limited dinning options. Far from shopping.

The property was great with a huge pool. Rawai is an average beach spot and there not much shopping to be done here, need to grab a taxi and head to Phuket old town or Kata beach for shopping. Food in the area was ok though.

This was our first trip to Thailand, Phuket/Rawai especially. The hotel is very nice on the outside. Our room was extremely spacious but kind of dated. The “king” bed was essentially 2 twin mattresses together and I ended up in the middle, which caused me back slight pain. The complimentary breakfast was excellent. Huge breakfast buffet. The pool area was smaller than the pictures make it seem, also not a lot of lounge chairs unless you get there super early. Within walking distance from a town of restaurants and shops, as well as the pier where you can catch long boats and speed boats to some of the islands.

Room and bedding had extremely musty smell. Obvious upon the entrance to the room. Wife could not sleep all night.

Air-conditioning kept me awake all night asked Reception to sort this out three times did nothing bath was very dirty shower was dirty no good experience whatsoever

Great swimming pool nice big rooms. Good food. Friendly staff. Only complaint was bed too hard for my liking.

If I could have given this property zero, I would have done. The arrival at 10pm was unbelievably unwelcoming, I had to ask if we could check in which was greeted with a grunt Even though the manager had the Expedia voucher number (from the online payment) our details which were already on her printed form, and copies of our passports, she insisted that I charge my dead phone to prove to her that I had a booking... bizarre and not needed after a long journey, especially since she had it all right in front of her. Then the journey began...the hotels highlight is definitely it's large pool, however, the corridors to the rooms were like a war scene with doors hanging off, exposed lighting wires hanging everywhere and rubbish littering the floor. The room smelled of damp, and it was, as the pictures show. The towels and bed linen were grey, although supposed to be white. There was no 'please clean the room sign' in the room, so after the first few days we had to write 'please clean' on a piece of paper and stick it on our door. At no time during our stay (5 nights) were the towels changed, despite putting them on the floor in a pile in the hope that they would realise that they were well and truly used. The same with the bedding, no changes at all. Room service was sad, at best. I ordered a chicken Caesar salad and couldn't eat it due to a slime all over it. This hotel could be amazing with a bit of TLC, and staff actually caring or even being welcoming.

The resort was a convenient location. Pool was nice to hang out in. Staff was friendly and nice

Had a great stay. Pool access room is brilliant and we enjoyed happy hour at the swim up bar.

After a 3 year break we journeyed back to the Palm Beach international. It was just like we remembered only less busy. Rooms were clean, pool was great, service excellent. The buffet breakfast was as good as you expect and we were totally relaxed after the 10 days. Prices haven’t changed as it is 200B for cocktails. We will be returning back.

We really wnjoyed the location and the closeness of the pool to the ocean. The staff we’re also very kind. We did however have ants in our bed on the last night and were unable to change rooms and housekeeping was closed and couldn’t change our sheets.

Staff friendliness and attention to our every need has not diminished since we last stayed here ten years ago. Breakfasts are fantastic; pool very large and yet lots of quiet areas. Rooms large and comfortable. Thank you Rawai Palms Resort!

Nice hotel with friendly staff. Breakfast with good standard Very good location. Near everything. Pool area fantastic. Gym small and a bit old, but had the most essential. All inn all, good value for money.

Good people always helpful

Lovely pool and spacious rooms but that’s where it ends really. Breakfast is woeful with music on a loop that feels like a form of torture, rooms very dated, a bit grubby and windows everywhere are filthy. Felt like buying them some windex. Room towels are so old and used they’re worn and grey. Staff are extremely friendly as Thai people always are, but not a lot of English spoken at reception. The hotel is in need of an upgrade really. Pool chairs are a bit broken and /or mouldy pads, umbrellas are sticky smelly plastic, pool bar not really often actively staffed. No music or evening activities. This may all be because tourists have only just started coming back so maybe investing in the resort has been on hold during covid. On the upside it was lovely and quiet. Suggestions: better less lumpy pillows, replace towels, nicer shower gel/hand soap containers and contents, provide milk instead of coffee mate, upgrade the breakfast options (I went and brought my own granola because there wasn’t any, only powdery oats and cardboard cornflakes and cocoa pops), air conditioning in library, if hotel is almost empty upgrade your guests to better rooms to improve experience which will lead to good reviews and word of mouth, fix the butter situation at breakfast.. a huge tub of frozen butter that everyone has to scrape from is pretty awful. Welcome drink upon arrival would be a nice touch and cheap to provide. 3 star hotel in my opinion.

Such a wonderful place with amazing people. Our only suggestion would be to improve the quantity of food. It was good some days, but most days the best thing on the menu was the fruits. We loved our time here and the place is beyond beautiful.

Such a wonderful place with amazing people. Our only suggestion would be to improve the quantity of food. It was good some days, but most days the best thing on the menu was the fruits. We loved our time here and the place is beyond beautiful.

Amazing

Amazing

Room was in bad condition. Paint from wall was falling during day. Very dirty in the room, mirror, toilet. Asked several times, washed in 4 th day only. Beautiful pool. ( But child got there koksaki virus ) Good stuff. Really good breakfast !

Room was in bad condition. Paint from wall was falling during day. Very dirty in the room, mirror, toilet. Asked several times, washed in 4 th day only. Beautiful pool. ( But child got there koksaki virus ) Good stuff. Really good breakfast !

The hotel services were just ok, not all services were working, several details were missing, like meal menus in the room, or laundry bag, or door sign and I requested them 3 times and no one did anything, or I asked for a massage and they said to go to town.

The hotel services were just ok, not all services were working, several details were missing, like meal menus in the room, or laundry bag, or door sign and I requested them 3 times and no one did anything, or I asked for a massage and they said to go to town.

Great place for sandbox.

Great staff, good location near everything.

Great staff, good location near everything.

True to other reviews, check-in was awkward at best. As well, attacked by mosquitoes while waiting due to the welcoming cesspools of stagnant water. Murky pool, some room fixtures not working, pillow stains (not the permanent kind) & breakfasts was truly embarrassing. Waste of money -lovely rooms available elsewhere for a fraction of the price. Sorry hotel. Major fail on many levels. But be well & stay safe .... wish I could get my money back !

True to other reviews, check-in was awkward at best. As well, attacked by mosquitoes while waiting due to the welcoming cesspools of stagnant water. Murky pool, some room fixtures not working, pillow stains (not the permanent kind) & breakfasts was truly embarrassing. Waste of money -lovely rooms available elsewhere for a fraction of the price. Sorry hotel. Major fail on many levels. But be well & stay safe .... wish I could get my money back !

Didn’t even know about the booking . Tried to add 1000 baht charge for additional person as. “Joiner” fee . Would only take cash .Wanted 3000 baht deposit in cash .I wanted to book a second night , they told its best to use Expedia as it’s cheaper zArgued constantly about my booking.Inept check in procedures and manager on duty was rude and had no idea about costumer service ..

Didn’t even know about the booking . Tried to add 1000 baht charge for additional person as. “Joiner” fee . Would only take cash . Wanted 3000 baht deposit in cash . I wanted to book a second night , they told its best to use Expedia as it’s cheaper z Argued constantly about my booking. Inept check in procedures and manager on duty was rude and had no idea about costumer service ..

Me and my girlfriend stayed at the Rawai Palm Beach Resort for a total of 24 days during our holiday. It was a shot in the dark since it was my first time in Thailand and we didnt know where to book accomodation. This resort really blew us away from the first day. The staff are so kind and polite. The rooms are beautiful. We enjoyed our "pool access" room and especially the very big bathtub. Each day the cleaning lady did an amazing job to tidy the room (even to the point where we felt spoiled). The security staff is also working 24/7 so the hotel is very safe together with the parking area. The resort has everything you need really, from amazing food and room service, to gym and spa. In our honest opinion this resort deserves a 5 star as we feel the value for the money is unmatched. This will be our first choice when we return in a few months. Thanks for a unforgettable experience. Sincerly, Vegard and Lolita.