The property is aged. The rooms require some maintenance. Peeling paint, water leak in bathroom from behind wall tiles, the shower doors require some attention. The cleaning staff are wonderful, very helpful and friendly. Rooms were clean. Unless you advise reception you’ll be in for breakfast daily even if it’s included in your booking, they wont have ready, breakfast we were told was 7:30 to 9:30, but most days it was from 8-8:30am. Room service varies daily, but never available after 4pm. Upon check in you’ll have to pay 200K IDR as a security deposit, make sure you receive a receipt for this, otherwise it may disappear. All laundry services are external, we used Seminyak Laundry which pickup/drop off. There is no laundry services on site. Grab services can drop off to the hotel, just not allowed to pick up as local taxis operate in this region. We walked to the nearest Circle K to be picked up, 5 minute walk. Most days Grab rides were approx $3AUD into Legian/Kuta. The earlier the better to beat traffic. There are a few cafes/restaurants within walking distance. Good Soil Cafe and Eatery is a great spot the staff and food are amazing. The area is quiet and away from the bustle which is a bonus. Access to pool from ground floor rooms is wonderful, straight from deck into pool.

This might be one of worst experiences I have had at a hotel ever. Staff barely speaks English, location is extremely off and inconvenient and very far from everything. A major problem is that online /app taxis are not allowed to pick you up here meaning everything has to go through the hotel and that took forever since it’s local taxi on a meter and has a minimum price no matter where you go. It says that it is near the beach, it is not. I actually thought I was in the wrong place when the taxi dropped me off. The internert was not stable at all (they have 5 different internet so you end up switching between the one that is decent) meaning I could barely have a single meeting. The gym, which was one of the reasons I chose this hotel is something from the last century so it should not be allowed to classify as a gym. It says there is a restaurant but not really and there is no food near by. The room, it was TIRED (lamp didn’t work, phone didn’t work, super old washing spunge in the kitchen - very gross). The toilet also smelled really bad like there was something wrong with the pipes so I had keep the bathroom door shut. I stayed for 9 nights and not once did they change my sheets. I had to ask for cleaning of the room every time. There is construction going on everywhere so it smells like paint. All in all, everything was very inconvenient and they simply don’t know how to run a hotel up to standard. I’m shocked that the reviews were as good as they were. Lies!

Don't stay here it's dirty and unhygienic, booked another hotel as soon as i could wasted my money. The bathroom looked like i had never been cleaned. Blood stains and holes in pillows cases. Mattress was so old that you could feel the innersprings, peeling paint etc Pictures on the website are misleading

Hotel was over booked and I had to be moved in the middle of the night

The room was dirty, the bed and floor lots of dust look like an old room, the staff wasnt helpfull they dont even help us with our stuff. The worse part is the toilet and towel. Lots of hair in the floor . I dont think they mop the floor.

the apartment is good, the pool is excellent but the stuff is poor, they don't know where to have breakfast, they don't know where there is a Spa, they don't know about a good restaurant, they don't know anything

Great place, reasonably priced, comfortable. Really great location for getting to the beach, or heading inland. Good central location

Kitchen was closed when I arrived at 10pm, no mini bar, supplied safe wasnt functional. Service was mixed.