the room ambiance

Fantastic location, staff and rooms !!!!! Have been in the Philippines many times and this was my first time in SOGO, and will not be our last. From JoJo To Rolle, they make sure your stay will be trouble free.

The room smells cigarrete and the sheets are not good enough.

I am PWD and all the worker here is very accomodating. They help me around with everything I need, also they are very friendly. Thank you everyone. I will tell all my family to stay here if they needed a hotel.

I am PWD and all the worker here is very accomodating. They help me around with everything I need, also they are very friendly. Thank you everyone. I will tell all my family to stay here if they needed a hotel.

Not exactly what I expected... Staff kept asking if I was checking out, even though I had booked two weeks. Bathroom fan did not work, and there were no windows, so the room got a bit moist from the shower...

Not exactly what I expected... Staff kept asking if I was checking out, even though I had booked two weeks.Bathroom fan did not work, and there were no windows, so the room got a bit moist from the shower...

WIFI is very hard to access except in lobby. was in 3 rooms, 1st toilet and floor drains did not flush or drain, 2nd room no WIFI, 3rd floor drained good but toilet did not flush enough to clear turds. Got there and checked ok N/P. there is 2 hotels in one, walk in where I stayed because I didn't know about drive in. Was told by new night time manager that the drive in WIFI was much better. All 3 rooms A/C worked good but after being gone all day, upon return rooms had a strong odor of mildew. They were renovating, patching trim and painting walls, not fixing drainage problems and WIFI. After you connect to WIFI if you were able to you had to connect to the internet, good luck staying connected. In the 3rd room the shower side of the toilet was disgusting.In all the rooms there was alight that could not be turned off(I unscrewed the bulb). In lobby very clean and all staff were very nice. When I checked out they told me I owed 11+ peso's. I told them I prepaid the reservation with Orbitz. When I arrived for check in I gave them my receipt from Orbitz. To get it straightened out they had to call a supervisor.

Not very happy to arrive and my reservation was cancelled. Hotel was booked and we had to wait for rooms. Had to pay again for the rooms, even though I paid in full one month in advance for one room. Then we had one room with no shower. I need a refund. I was not able to use the reservation,as it was canceled by you or your agent.

Wifi is not good in ant place lots of short time girls in area. Good near McDonald's and other restaurants. Very far away from fields ave and other attractions bu great for the price for place to sleep only

Wifi is not good in ant place lots of short time girls in area. Good near McDonalds and other restaurants. Very far away from fields ave and other attractions bu great for the price for place to sleep only

TV does't work any more. I think this hotel is suitable for the people who are the backpackers.

TV doest work any more. I think this hotel is suitable for the people who are the backpackers.

部屋の電気はとても暗く、カビ臭くてたまりませんでした。スーツケースを預けることも不可能で、ヘアドライヤーの貸し出しも無し。バスターミナルに隣接しているという点で、クラークの中では好立地のホテルだとは思いますが、オススメは出来ません。

I have bad impression of this hotel. Although I make advanced booking but I have to wait for more tgan half an hour to allow me to check in while those who are walk in are allows to check in immediately. It was a bad experience for me and I feel like I'm being marginalized. I paid for something I don't deserved.

I have bad impression of this hotel. Although I make advanced booking but I have to wait for more tgan half an hour to allow me to check in while those who are walk in are allows to check in immediately. It was a bad experience for me and I feel like Im being marginalized. I paid for something I dont deserved.

Ok place to stay.

Basic