Cheap and cheerful. great staff

Old and antique property, but super convenient and really friendly staff <3

Hotel was advertised as 24/7 reception when booked After being stuck in traffic I arrived late, to find no way of accessing my paid accommodation. No support from customer services or the hotel You must checkin between the set hours No staff after 9pm

Firstly I want to say that I got a warm welcome by staff. My disappointment was that my room was cold and generally uninviting. It also looked like is was in desperate need of refurbishment. My biggest gripe though was that the lock on my door did not work so I had to leave my luggage in my car when I went out for the evening. In the morning I was looked after very well and enjoyed a lovely breakfast. So the staff were great but the room was very poor.

This pub should not have accommodation!! The room required a total refurbishment. Thread bare carpet furniture falling apart and inadequate. Glass pane in window missing so boarded up. Towels supplied were like cardboard and no facilities to dry them. Corridors also in a mess. Took forever to check in. We wanted to leave immediately but due to a horrendous journey we were exhausted. Woken at 3am by doors slamming and people shouting which went on for over an hour. Very unsafe property to stay in as no emergency number or anyone to contact on the Saturday evening. Guests should be paid to stay there absolutely awful

Very good location. Professional service. Delicious food. Definitely we will come back.

Worse place ever left me an my disabled son stranded booked a stay here call 3 times in week to confirm late check in was told no problem on the day i call 2 times said no problem were leave key out at 1 in the morning arived yo gind no key so me an my disabled son was on the street at 1 in morning stranded nearly 3 hours from home spoke to hotel next day to be told not there problem as was canceled several weeks ago as not been avalibke since june never told this when called considering it was only booked 4 weeks before not several very rude lady on phone when i called would stay clear of this place only money grabbers leave disabled family stranded at that time in morning

Very friendly staff. Good breakfast. Very convenient for the train station.

Lady behind the bar had a panic attack and was huffing and puffing with every question no fans widows don’t open doors don’t lock sticks of weed pretty sure it’s a wh0re house car park full of nails (got a puncture)

Even though it was cheap the room was a disgrace it was like a squat the landing stunk of weed and it was in an awful condition holes in the wall and ceiling broken windows the shared bathroom was even worse damp mould and very old fixtures and fittings never again

Propery is a Green King pub with some rooms above. The pub, and the food in the pub are fine. The rooms could be a set for a 1950s film. There is a notice which says the rooms are shortly to be completely refurbished. However the price is very good value considering free parking, and a free english breakfast.

So depressing!! Reeked of old and cigarettes, furniture and fittings looked decades old. Very basic rooms, shared toilet didn’t have toilet paper in the morning. Single glazed windows and the traffic can be heard so loud. The price at the desk of the pub was also £25 cheaper than hotels.com

The room was a disgrace. Window sash was broken and hanging down. Window pane dirty and cracked. Unable to close window due to piece of wood fixed on sill to prevent in closing. Cobwebs everywhere. Cupboard falling to pieces. Shelves missing and nails protruding. One drinking glass and one jam jar (For drinking?) Mattress base stained. So disgusted walked out without staying, even though we lost our payment. Hotel generally in serious need of renovation.

The staff were welcoming and lovely.The breakfast was lovely,we stayed just one night. There were tea and coffees. the room wasnt like any in the photos online,i didnt like the room, only one bedside cabinet,no wardrobes,no shower gel or shampoo to use.

Convenient to the station, but dated & no tv. Bed was comfortable. Tea & coffee facilities in room but restaurant closed due to no beer on Saturday night.

Ideal for train station and walkable to town center

Room extremely dated and in need of modernisation.

I am a little torn here, the accomodation part of the building is aweful, the rooms are very basic and i had black tape on my ceiling covering a hole, the shared bathroom was a health risk, with black mould everywhere shower in a slippy bath. but the service was amazing and the land lady could not have been any nicer, amaing full english. so once renovated i would happily stay again

Disappointing

Was all good room was okay to stay in staff were friendly as well

Where do i start the room I stayed in number 9....... AVOID AVOID AVOID. Absolutely disgusting numbers on walls, light doesn't work holes in the walls sockets don't work shower leaks creaky floors windows held open by a piece of wood tried to charge me 80 pound though online was 50 because we said we would book online they then said no available rooms when on website was and is plenty. The staff are not friendly at all and no help avoid this hotel not worth the money

To say that I was disappointed with, the Station Hotel in Ipswich is the greatest understatement of the century, the ‘hotel’ is a disgrace and absolute hovel of a place which I would not make my worst enemy reside at. When you climb the stairs to the accommodation this hovel of a place to stay reveals itself, the corridors and hallways are very rundown and have a desperate requirement for a clean let alone a coat of paint and some maintenance. The room was awful, if I could have found another place to stay in the locality I would not have stayed it was astonishingly poor, in terms of décor, maintenance and upkeep. This manifested itself when I noticed a hole in the wall, the ancient worn out furniture, the stained wall above the electric heater, the lack of any bedside lighting, the television did not have an aerial therefore it only had BBC channels to watch, even though the room benefited from wardrobe yet with no clothes hangers it was rendered it useless, the hot tap over the basin was not connected to the water supply therefore there was no hot water, the only window in the room had single glazing and with so many gaps in the frame the cold air from outside streamed in the room making it impossible for the small electric heater to heat the room, the old mattress on the bed made for an uncomfortable nights sleep not helped due to a thin duvet and worn out pillows… I could add more...

awful place. cold tatty and overcharged 30 pounds on original price. avoid at all costs

Generally pleasent, staff were lovely and friendly. My room was a little old and run down

The room was falling apart, the pub downstairs is lovely. Stayed 2/3 weeks ago for 1 night, recieved a parking fine for £100 for parking in their car park even though they advertise parking included and they take your vehicle registration when you check in. I messaged the hotel about this and was just ignored. Absoloutely disgusted, advertising free parking for hotel guests when that is not the case. Leaveing me with a £100 fine to appeal and most likely have to end up paying. Wouldnt reccomend anyone to stay here and most definitely wont be going back.

Apart from the scaffolding all around the building - at least the facade was being repainted I believe- the accommodation area was in serious need of a makeover. There were holes in the walls, the sash window was being kept open at the bottom by a tube which stuck both out of the room and into it near the bed and the shower door was broken. There was a reasonable supply of tea and coffee in the room however.

Property was quite cheap. There were no toiletries, and the hot tap was not connected to the mains. Someone had smashed a hole in one of the internal walls. The sash window didn't work, but a stick was provided so the window could be wedged open. It would have been better if sticks of differing lengths were provided so that the window opening could be varied in size.

I would not recommend this hotel to anyone! Our room was disgusting, ceiling coming down in bathroom, bare wires in bathroom where there should have been a light, broken bath panel and mould around bath, dried blood on wall and base of bed, kettle lid was broken and held together with cable ties, thick dust on skirting boards, window would not shut properly so couldn’t lock it. No one around to make a complaint!!

Did not explain that need a keycode to get in (arrived back at 12.30am and was locked out of hotel, had to climb in through a top floor window!). Very noisy, both inside and out, so found it very hard to sleep.

Did not explain that need a keycode to get in (arrived back at 12.30am and was locked out of hotel, had to climb in through a top floor window!).Very noisy, both inside and out, so found it very hard to sleep.

Really lovely room and nice friendly staff, also food was very yummy and good value.

The bar, reception area and staff were good however the 2 so called managers' attitude to our complaints was appalling. Told to find another hotel if we werent happy and blaming Greene King as waiting for them to refurbish and only rent out to contractors..if so why advertise and show a nice picture??We had travelled for family funeral could not even get breakfast til 10 am even though chef was there.The bed had no mattress protector just one thin nylon sheet pillows the same. Slippery dirty floor in bathroom no bath mat until we raised the hazzard. No mirrors just a dirty unpainted area on wall where one had been removed. Just look at photos..health hazzard to say the very least. Should not be rented out! We certainly wont be using Hotels.com again. This hotel needs reporting and investigation.