Love the staff. Very helpful and friendly

Staff are friendly and ready to assist. Had an amazing experience having breakfast

Small room and the bedroom was broken my entire stay.

Breakfast $45 pp

The

Beautiful clean property with very kind and attentive staff. Nice rooms with comfy beds and rooftop restaurant has excellent food. The mall with a Carrefour is a 5-minute walk from the hotel. Our drivers employed by the hotel are excellent, informative and friendly. Will absolutely stay here again!

Property is clean, well maintained and staff is friendly and professional. I can’t wait to come back here!

Excellent staff - a great asset to the hotel. Good location in Westlands near Sarit Shopping mall. Highly recommended.

The staff are excellent. Warm and welcoming as well as always willing to help

Staff arr very welcoming, helpful and professional.

Loved the breakfast! The staff everywhere in the hotel were wonderful.

The service was wonderful, the management is very very profession and I highly commend Ms JOAN WAVALA, the guest Services Manager for her management style and everything she did for us to enjoy our stay at he Sankara. This was our third stay in Sankara within 1 year and we hope to come back again in July 2023. The only draw back is that the hotel has no SPA/Massage Parlor which a hotel of Sankara's Caliber should have. Second note is that refrigerators should be available in every room.

My stay at the Sankara Nairobi was excellent. The accommodatand, the staff/service was quite nice, beyond expectations and an oasis even among many European and US hotels where I have stayed. Our stay at the property was a respit from our business activities throughout Nairobi. Thank you for the genuinely pleasurable experience.

Simply amazing hotel with incredible staff. In addition, superior safety practices. Cannot recommend enough!

Definitely the best hotel in Nairobi, I would highly recommend it, our room was pristine, the steak restaurant was fantastic and breakfast buffet was delicious. For sure we will come back and it is ideally located as well.

My second time .. This hotel needs a lot of improvement from service to the property Hostile feeling when staff make you feel unwelcome.. chef/waiters don’t know their own menu 🙇‍♀️ I stayed in Marriot hotel and this has no Marriot standards neither 3/4/5 star standards It’s in great location in Westland though Solomon is always best host (he’s gem ) The rest need work and upgrade

If you are looking for a hotel with a good location, this one is hard to beat. Best location in Nairobi and easily the nicest in the area. You won’t want to stay anywhere else.

Facilities are nice. Location is very good. Recommend the restaurants. Truffle burger is great.

Facilities are nice. Location is very good. Recommend the restaurants. Truffle burger is great.

If you are looking for a hotel with a good location, this one is hard to beat. Best location in Nairobi and easily the nicest in the area. You won’t want to stay anywhere else.

Location, cleanliness, attentive staff

The location of this property is 5 stars! You are located centrally within walking distance to malls, shopping markets, gas stations, restaurants, fast food, and a supermarket.

The location of this property is 5 stars! You are located centrally within walking distance to malls, shopping markets, gas stations, restaurants, fast food, and a supermarket.

I really was looking forward on the stay to sankara ..! Upon arrival I received not welcoming I stood by receipt for long time while receptionist (Lidya ) was on personal ..Solomon walked in and served us from drying standing up Solomon made our whole stay very comfortable .. he was very helpful and went out of his way to make our stay comfortable (he deserve raise and upgrade ) Everyday morning On our stay we had to sign after breakfast (they said was just protocol ) coming to end of our stay we were checking out and paying our bills to find out we were billed for things that we weren’t supposed too bill was 700$ something we end up paying 300$ something Breakfast on room which was breakfast included We had 2 rooms both room upon arrival was breakfast included .. we had to argue about the bill for like 1hr they then removed one room breakfast but we still have to pay for one other room (we were breakfast included package ) at end we decided to pay and leave JUST PAY ATTENTION TO BILLS also there is security check diversity there are people go through security check and there some people who don’t (colorism’s Was felt ) As hotel that is under Marriot has no Marriot standard ..

The food and customer service was amazing.

The food and customer service was amazing.

All is unique

All is unique

a wonderful oasis in the middle of the vibrant part of Nairobi .. Extremely nice staff Nice kept but not a new hotel .. Brilliant dinning and entertainment options

They canceled our reservation an hour before check in with no compensation

If you go to Nairobi please stay at sankara. Thats it

Super inconvenient drop off, check-in.