Amazing hotel. From staff to guest amazing

My husband and I stayed here for two nights and both of us enjoyed our time here. The room we rented was a suite and it was spacious and clean and comfortable.

Clean and the staff was helpfull

Great staff

I had a fantastic stay at the hotel and hope to return. The only slightly negative experience was at breakfast, where some guests were allowed to choose their seating while I was escorted to the side tables. I'm hoping it was not because I was a black male. It would be more fair and equal if either everyone was escorted to a table or everyone could choose their own. The staff at the front desk were very friendly and accommodating. Additionally, unlike other hotels I've stayed at, there was no map available showing historical sites in the country or places to visit in the area.

Great

There are many great restaurants nearby and within walkable distances. Plus the Breakfast Buffet was quite tasty.

Nice and clean!

it is a experience!

The service and the property were excellent. My room was more spacious than I imagined, and had an amazing view. I did yoga and other workouts in the living room in the mornings and had plenty of room. I was on one of the higher floors and the view of the city was breathtaking. I could see all the way out to the ocean. The staff was very alert to the guests' needs and they were very relaxed, which left me feeling the same way. The infinity pool is great and the security on the property is excellent. With your room key you could only go to YOUR floor, the pool, the gym and the lobby. So, you could NOT visit another person. They would have to bring you up to their floor. If you drove a car you had access to the parking lot on the lowest level. The only caveat was that they didn't have a concierge point person or brochures to show you what excursions were available. I was really surprised. They also didn't have little note pads and pens in the room. The former would have made my stay even better, but I had a fantastic week at the Embassy Suites by Hilton in Santo Domingo, nevertheless.

The people who received me with such warmth

Great staff

Visited with my family for 3 nights. It’s a great hotel, very clean and has a good restaurant. The staff is excellent.

Early check out

Clean, central area, food options close by as well as church

Very clean and accommodating staff was helpful and kind

Best in DR if your in the city

The staff were great, the room was excellent, the only issue which wasn’t much of one, was the ability to hear the traffic on the street from the 15th floor. But it is DR and the traffic never sleeps!!!

Loved how. Lose it was to everything. Staff was friendly and very accommodating. Def will stay again.

Excellent

Love it

Place was beautiful

The hotel is well situated. The pool is pretty big and the area is well maintained. Staff are friendly.

Not a bad location, room was nice but music heard from below levels during the evening period

I loved my stay. The breakfast was amazing!

Everything was good for the most part. Rooms are nice and clean, and a good size. Where the hotel falls short is the staff in the restaurants; no customer service. Food was cold (out of fridge cold), and didnt offer to replace... at breakfast you need to beg to get coffee...

Excellent Hotel. Quiet, nice rooms and excellent staff

This was where we stayed while we were visiting some family in the city before we spent some time at an all inclusive a week later. Honestly this was a wonderful hotel for what we needed. The staff was VERY friendly, very accommodating. The pool was open late. As a general “warning” the power goes out a bit on the island—it’s unavoidable. But the hotel has plenty of back up generators that kept the power going with very minimal outages. The food was even great, expected a typical continental breakfast but I appreciated the Dominican twist. And two free drinks per guest PER DAY was also a great plus! Overall a great stay. We’ll be back next time we’re in town visiting family.

it’s was amazing

Enjoyed my stay. Bartenders were wonderful

4th time visiting this hotel, all great.

This is my go to place in Santo Domingo. The rooms are so large. The parking is convenient. The free breakfast and free evening snacks are a very nice touch. The swimming pool is great.