This stay was uniquely amazing . Stayed for one night yet enjoyed thoroughly the amenities of the hotel . Every single staff member was extremely nice and it was easy to communicate as most of them spoke very fluent english. There is a shuttle bus that goes back and forth from the hotel to the port constantly which allows you to explore the island without worrying about transportation back to the hotel. Keep in mind this hotel will serve dinner and breakfast , so don’t book any dinner/breakfast reservations as this will positively surprise and satisfy you. Wifi works great. Check in and out times are strictly at 3 pm and 10 am. At comfort I did reduce the star as the comforters are not as comfortable. I did wake up a bit sore , but I understand it is part of the experience . Overall , great experience which I look forward to repeating.

Nice hotel and staffs, pick up luggage from the pier upon arrival so we can visit the city. Also have shuttle in the evening for the night illumination.

Imagine you’ve picked up a yellowed copy of National Geographic from 1972. You see an article titled “Serenity by the Sea: Discovering the Timeless Charm of a Seaside Ryokan in Miyajima”. The photos show a traditional hotel with the fashionable colours of the 70s: brown, beige and yellow. That’s what the hotel looks like even today, with almost no updates: including to the furniture and bathroom facilities. I feel a little guilty criticizing the place, since, as other reviewers have said, the staff try hard. The shuttle service was good. The view was okay at sunrise. Also, the other guests (almost all non-Japanese) looked happy with their yukatas and the traditional food. However, based on the price and marketing (which almost makes it sound like a resort), I expected the standards to be higher. As others have said, the bath facilities are really mediocre and outdated. The futon was nothing like the comfortable ones at other ryokans. The food would be impressive for your first meal in Japan, but not for your 10th. Also, the room stank. It should be aired out between visits, at least. So if you want to do a little time travel, come here, but don’t expect too much. I’m only posting this because if you only look at the most recent reviews, you may get an inaccurate image of this place. Look at the one and two star reviews as well: things haven’t improved since then. This was our only poor experience in a Japanese hotel, and it was way too expensive for what it offered.

Friendly staff, lovely dinner, a bit remote but the shuttle bus runs frequently. Rooms were a bit dated and could use a refresh.

Traditional property, friendly and welcoming. We felt like we had a true Japanese experience. Set meals included and vegetarian options were provided when requested in advance. Free shuttle provided from the ferry port. Towels, flip flops and beach mats available for the small beach infront of the hotel. Only minus point was no bar.

This is a beautiful hotel experience in Ryokan style. The kaiseke meal that is served is a unique experience and one we will treasure. The room is designed beautifully and all of the hotel staff were lovely. It is a great hotel for a complete break during a tour of Japan. Miyajima island is very beautiful and we would recommend this hotel to anyone. The ferry service with luggage is also very helpful.

Very nice traditional hotel in Miyajima. We liked the overall experience and being able to stay on the island overnight. It is a bit isolated and the shuttle to the ferry and the main tourist area runs every 30mn. Quality of Wi-Fi was not great. The rooms could ask gain from being renovated.

Great experience