Enjoyed this hotel 2nd time in 3 weeks...good breakfast easy to get to...good restaurants close by

This hotel is in very poor condition. The carpets were absolutely filthy. The breakfast was good, but they didn't have enough for everyone who wanted to eat. I noticed a sign on the front desk saying that the CDC said they didn't have to clean the rooms for multiple night stays anymore, and as we were staying for 4 nights and I feel that part of why we choose a hotel over an Air BnB is because the room will be neat and clean upon our return, I asked how often they would be cleaning the room and the receptionist replied "every 2-3 days". So I pressed her as to whether is was "2" or "3" days. She assured me it would be every second day. When the room hadn't been cleaned or even fresh towels delivered by the 3rd day I asked the cleaning staff to clean the room before our return for the night. Disappointingly, upon our return, we discovered the room had in fact not been cleaned. I went to ask the front desk about it and she claimed staff shortage, however, I saw not indication they were advertising for more staff anywhere. The gal at the front desk was gracious and quickly supplied me with fresh towels. We would not have stayed at this hotel if we had known that the room would not be cleaned at all on over the course of our stay. I will be writing an email to Best Western's head office.

The only thing negative I can say is the people in the room above us were extremely loud all night long. I was awake until after 1:30 and they were stomping or jumping off the beds or something all night. Other than that, the hotel it's self was clean, friendly, good breakfast and convenient

Location of the hotel is good. Close to shopping and restaurants, some within walking distance. The front desk associate seemed a bit clueless of the reservation system and could not find our second room at first. The beds are comfortable but we found a pair of dirty socks under the sheets of one of the beds, making the cleaning of the rooms between guests very questionable. The hotel itself is clean, parking is easy, and breakfast is decent.

My only complaint was the noise above us and the neighboring room.

Best Hotel we’ve probably ever stayed at. Highly recommended. Just plain excellent in every way!

3rd time staying at this property good breakfast quiet ...comfy beds

Good location with easy access and a traffic light to get onto highway.

nice property

Great staff!

Rested well after a long driving day. A little far off the highway but met all of our needs

We liked the hot breakfast buffet with so many choices including cereal, 3 different types of bagels, toast, muffins. Each day had a different main option for the hot breakfast such as Monday had eggs, potatoes, and sausage patties. Spacious rooms and beautiful layout of the place.

The staff at front desk were very friendly. The breakfast was a great variety with different selection every day. Fruit salad was a nice touch. And coffee machine with iced coffee option was appreciated. Room was clean and stay was enjoyed by our whole group! Thank you!

We arrived with our dog and were put in room 309 which is a pet friendly room. The room smelled awful and had many stains on the carpet. I spoke to the front desk, mainly because I didn’t want to be charged for any damage, but, also, because I wanted to move. But, they were sold out. In the morning I spoke to the manager, who did offer a discount, which I appreciated, but declined. This is not the point. She was very pleasant and apologetic and explained they are changing out the carpet. I suggested that until they do they should not rent that room. Our dog is potty trained, quiet and never causes any damage. We could have been put in any room and you would never know he was there. But, I understand not all rooms can be pet rooms because of people with allergies. We travel with our dog all the time and unfortunately will most likely not stay here again. It is probably a great place. Everyone was pleasant and the worker who does breakfast is one of the hardest workers we have ever seen. Like I said we stay in hotels often with our dog. I do not want another person to get room 309 before the carpet is changed.

Newer building, clean, comfortable beds, great amenities, lots nearby for shopping and dining, good continental breakfast

Clean and bed was comfortable

Everything was top notch. Excellent staff. Highly recommend this hotel!

Well kept

This hotel is brand new and very nice. The breakfast was delicious and customer service was great. We will definitely stay here again.

Clean room, friendly front desk staff. Comfy bed & pillows.

Quick one night stop as we were passing through. Everything super nice. Thank you!

Many restaurants walking distance. Friendly staff

Room needed updating. Could have used ports (USB or USB-C) to charge devices. Also, a basic clock would have been nice.

Easy access of highway

Great location and very friendly staff

The furnishing were not of good quality. Amenities were adequate. I expected better for the price and brand.

I would recommend this place to my friend and family, great staff and great location

Close to shopping, restaurants and easy access to highway in all directions.

Near lots of restaurants and shopping. Room was adequate, beds comfy. Smoking spaces close to the hotel entrances were not cool. Exercise facility was okay and they offer Anytime Fitness pass. Breakfast was okay, get there early. It’s busy and they didn’t put any more eggs out after 8:30.

Front desk staff were very nice. All around a nice stay.

Good beds very comfortable ,clean ,staff friendly n helpful.all agood stay ...

Pillows were thick but the bed had a thin blanket rather than a super thick comforter- perfect! The room was 67 degrees so we let it warm up a bit so that we weren’t cold on summer clothes. Great shower.