OK as a budget hotel.

Not really horrible but we doubt if the housekeeping did change the bed sheets and pillow cases.

Not really horrible but we doubt if the housekeeping did change the bed sheets and pillow cases.

aircond no cool, very hot for family room .

aircond no cool, very hot for family room .

Very bad service and levels of cleanliness. Receptionist had no note of my booking and was annoyed when I refused to accept a dirty room. He showed me 5 others all with the same issues (hair in the bed and on the floor, grimey bathrooms, bad condition, one had a cockroach etc). Ground floor room was noisy as directly behind reception and all guests walking past to get to the lift. Deposits needed to get the key and a list on reception to note all chargeable items or breakages, even hangers. Really bad first impressions and disengaged staff. Saving grace was the location, one street away from bus stop to Melaka Sentral, seconds from the river, 5 mins walk to Jonkers Walk/Dutch Sq etc. I would not stay again unless the cleanliness and service was vastly improved but was happy with location.

Very bad service and levels of cleanliness. Receptionist had no note of my booking and was annoyed when I refused to accept a dirty room. He showed me 5 others all with the same issues (hair in the bed and on the floor, grimey bathrooms, bad condition, one had a cockroach etc). Ground floor room was noisy as directly behind reception and all guests walking past to get to the lift. Deposits needed to get the key and a list on reception to note all chargeable items or breakages, even hangers. Really bad first impressions and disengaged staff. Saving grace was the location, one street away from bus stop to Melaka Sentral, seconds from the river, 5 mins walk to Jonkers Walk/Dutch Sq etc. I would not stay again unless the cleanliness and service was vastly improved but was happy with location.

Very bad service and levels of cleanliness. Receptionist had no note of my booking and was annoyed when I refused to accept a dirty room. He showed me 5 others all with the same issues (hair in the bed and on the floor, grimey bathrooms, bad condition, one had a cockroach etc). Ground floor room was noisy as directly behind reception and all guests walking past to get to the lift. Deposits needed to get the key and a list on reception to note all chargeable items or breakages, even hangers. Really bad first impressions and disengaged staff. Saving grace was the location, one street away from bus stop to Melaka Sentral, seconds from the river, 5 mins walk to Jonkers Walk/Dutch Sq etc. I would not stay again unless the cleanliness and service was vastly improved but was happy with location.

Good location & good service.

The room is aged compared to its reception area. The corridor and room need improvement.

The room is 'aged' compared to its reception area. The corridor and room need improvement.

There were no towels and no wifi and no carpark. A big contrast of what they publish online. The bed linen looks old and unhygienic. I went away and book another place for that night. What a horrific experience. Does this place deserve any star at all ??????

There were no towels and no wifi and no carpark. A big contrast of what they publish online. The bed linen looks old and unhygienic. I went away and book another place for that night. What a horrific experience. Does this place deserve any star at all ??????

Its location is good just a few mins from Jonker Street.

1. Hotel room not relevant to pictures taken. 2. Carpark problems.

1. Hotel room not relevant to pictures taken.2. Carpark problems.