Good

Attentive staff, so many pools, water park, and white sand beach. Great breakfast buffet. Enjoyed my stay and would highly recommend it.

Way over priced , false advertising, they want to charge you for everything. A slice of cheesecake $1500 pesos, 4 seasons juice $250 pesos etc. save your pesos and go some where Eldo, not worth we normally stay at high end resorts but this is no where to the standard

Lifeguards are so quick is responding and your things are safe even you left around

Awsom people Awsom staff, thank you for making our stay wonderful

Rooms are not properly maintained. crews in front desk did not give me enough time to check out when i have 3 toddlers and a pregnant family member while they gave us hustle when we check in and gave us a dirty rooms so i decided to upgraded to their old building which is facing in their “ sea view “ while the old building hasnt been updated or remodeled.

To be honest I didn't find anything about the property I liked other than drinks at the bar. Many things about the property I did not like. But it is very popular with a lot of people so take it or leave it. But will not come back.

You get what you pay for ! Its cheap but then the costumer service and overall experience was bad!

Property is huge and beautiful. Great food and wonderful hospitable service at earth restaurant. Beautiful selection of pools. Check in was long and they could not find my reservations via Expedia. I waited 30 minutes until everything was sorted out. It was disappointing - but overall experience at the facility was great. Room was comfortable, clean and great view. Rate 4 stars. ♥️

Beautiful resort with numerous pools to choose from. The restaurant was great with plenty of entree options for breakfast and dinner. The rooftop restaurant offered a wonderful view of the city at night and even more scenic ocean view at sunset. The staff are great; professional, uniformed, and assistive to the customer's needs. My only complaint is the cosmetics of the rooms. Some of the mirrors look very old and peeling. Some of the caulk in the bathrooms are also peeling. Overall, the hotel is wonderful and would recommend to anyone wanting a secluded location.

Check-in process was long and have to wait more that 20mins to get out room. Room aircondition was dripping water during the night and did not function well. Staff was excellent, propery needs to be maintened well.

I was disappointed at the frontdesk as soon as I checked in.There was nonline at all but both frontdesks were looking down not checking almost ignoring me on the line.Their website does not work so I booked with Expedia.They asked for the email confirmation from Expedia so I showed the expedia app but that wasn’t enough she had me pull the email so I did as if I had no reservation or they never received the reservation from Expedia. I asked to be upgraded but for some reason it took them a while to figure out that there wasn’t any available so I decided to add a room so there were 4 adults and 2 toddlers but I was only given two waterpark tickets which I do not understand so I asked her how is that possible because I can’t just leave a 4 and 2 year old on their own so she said you have to pay extra 600 php or take one kid at a time like what???!! The rooms were so basic it does not even have a usb charger, the rfloors were sticky like it wasn’t mopped.One of the rooms has very bad cable signal, it was in and out of cable the chanels were so pixelated.The breakfast was so chaotic! We asked for bottled water and we were told to buy outside where they sell popcorn rightoutside the restaurant but we ate at 7 so it was still closed. This hotel is too expensive for what it can offer on top of that the staff I dealt with meh! Never coming back and I do not recommend the property!

Liked the selection of swimmimg options... Restaurant rather pricey and service was very slow evening of my visit

Plenty of pools for the adults and kids. There inflatable water park looked like fun but wasn’t for us. I wouldn’t recommend for an older person. There is construction going on a new addition to the water park which will be nice upon completion. Beach disappointment, hot water in your room only early in morning or late at night. My reservation was for 3 people, only gave 2 towels. No hand towels or wash clothes. The food had a very good variety but for me wasn’t anything I would write home about. The free breakfast was pretty good but very over priced for dinner and not worth it in my opinion. My hamburger was not cooked and the bacon was not cooked either. Watch your step on the wet tiles. You can very easily slip and fall. One last thing. They offer shuttle service to pick you up at airport. But they don’t offer a shuttle return trip to airport. Taxi only and an extra 100 peso for taxi to come to resort. Every time taxi ride was different price. I took a taxi from airport. I don’t advise this. Arrange for a shuttle. When we tried to get a taxi all the drivers played dumb and said they didn’t know where resort was. I think about the 8th taxi took us. Of course he could have taken us a shorter route but still only cost us 360 php Trip from resort to airport cost us 600 php. So beware of taxi cab drivers. Always ask how much first. All in all enjoyed our stay, just not the food or transportation to and from. Won’t stay again.

The property is still getting repaired from the tyhpoon .but thats not the hotels fault ,the whole experience at the hotel was fantastic from the food ,the service ,the staff and the facilities and the rooms . A great experience, i would definitely return

The staff are not very good ,and sewer smell so bad when we are at the balcony and I saw a lot of trash outside the fence .They need to train their staff more.

Lots of pools to swim with. Kids have enjoyed it well! Lovely food and service too.

Lots of pools to swim with.Kids have enjoyed it well! Lovely food and service too.

I love the view from our room and the pool. The staff are friendly too!

I love the view from our room and the pool. The staff are friendly too!

Why my new to pay 500 for soy sauce solea is go greedy and corupt. What hell just stupid idea of sometimes Accident wow I just so suprice I been I try the hotel soMany times charge f them never recommend I have the receipt too my a payed

Why my new to pay 500 for soy sauce solea is go greedy and corupt. What hell just stupid idea of sometimes Accident wow I just so suprice I been I try the hotel so Many times charge f them never recommend I have the receipt too my a payed

The room I booked was a suite supposedly 1 King bed and 2 Twin beds, however, we ended up getting a 1 king bed and a sofa bed. When we saw the room situation, I honestly felt embarrassed to my family. I didn’t complain and just tried to enjoy our stay anyway.

The room I booked was a suite supposedly 1 King bed and 2 Twin beds, however, we ended up getting a 1 king bed and a sofa bed. When we saw the room situation, I honestly felt embarrassed to my family. I didn’t complain and just tried to enjoy our stay anyway.

HelloI recently stayed 5 nights at you resort in Mactan Cebu and was pleasantly surprised with the facilities.It has a good atmosphere, clean, well organized and the pools were clean.I can't say enough about how friendly and accommodating your staff members were, they went well and above beyond what i expected.While i was staying i visited several different tourist sites and shopping facilities including different restaurants and i have to admit that the Breakfast, Lunch and Dinner at your resort were somewhat disappointing, the food was generally cold and the selection was at a minimal compared to other restaurants i visited and your pricing is also almost double what it is in a good restaurant that has much more variety not to mention the food would be hot.Other that that i was very satisfied with the resort.​By the way your email address [email protected] does not work. "Your message couldn't be delivered to [email protected] because the remote server is misconfigured. See technical details below for more information."RegardsWil Heeren

Hello I recently stayed 5 nights at you resort in Mactan Cebu and was pleasantly surprised with the facilities. It has a good atmosphere, clean, well organized and the pools were clean. I can't say enough about how friendly and accommodating your staff members were, they went well and above beyond what i expected. While i was staying i visited several different tourist sites and shopping facilities including different restaurants and i have to admit that the Breakfast, Lunch and Dinner at your resort were somewhat disappointing, the food was generally cold and the selection was at a minimal compared to other restaurants i visited and your pricing is also almost double what it is in a good restaurant that has much more variety not to mention the food would be hot. Other that that i was very satisfied with the resort.​ By the way your email address [email protected] does not work. "Your message couldn't be delivered to [email protected] because the remote server is misconfigured. See technical details below for more information." Regards Wil Heeren

We absolutely loved this resort !! Check in was great Joann was very friendly and informative. The property is very well kept and looks incredible. Many pools , waterslides, daycare, children's pool, the view from the 8th floor is breathtaking. The dinner buffet was huge and the staff was great. Or server was Nestirio Zafra. He was so good with our 3 year old giving her ice cream and other snacks. The next morning we were sad to have to checkout but we did go for the breakfast buffet and it was also very huge serving American and Filipino dishes. I will rate this hotel 5 stars !!!! And will definitely return.

My kid had so much fun at the water park.

The absolute best parts about Solea are the friendly staff and fun inflatable water park which my children enjoyed immensely. Food is very average and if you do not have the buffet breakfast included in your room, you may as well go hungry every morning because the slim offerings a la carte are way overpriced and come out cold. The buffet breakfast to purchase is about 18 USD per person!! so we had a hard time justifying this since it was nothing special. In other words, do your best to have the buffet included in your room price. The dinner buffet is better, but still very average and overpriced. The first room we were put in was on the 2nd floor next to the elevator and with a 'city view'. The elevator kept us awake most of the night followed by the rooster below our window that began crowing at 3AM. We paid an astounding 280 USD per night and so I lodged a complaint. We were moved to a similar room with ocean views but on the 7th floor which was much better for the lack of rooster noise but we were still right next to the elevator. Oh well. it was better at least. That was until we realized that we could not get water from our shower for most of the day. Not a drip. For 6 days. Then there was the rooftop lounge right above us that had the staff rearranging the furniture every night at 12:45 AM for 20 minutes. Scraping and squeaking away until we were all wide awake. I could go on. Avoid this place if you want any sleep. Go anywhere else and get a day pass for the park.

The absolute best parts about Solea are the friendly staff and fun inflatable water park which my children enjoyed immensely. Food is very average and if you do not have the buffet breakfast included in your room, you may as well go hungry every morning because the slim offerings a la carte are way overpriced and come out cold. The buffet breakfast to purchase is about 18 USD per person!! so we had a hard time justifying this since it was nothing special. In other words, do your best to have the buffet included in your room price. The dinner buffet is better, but still very average and overpriced. The first room we were put in was on the 2nd floor next to the elevator and with a city view. The elevator kept us awake most of the night followed by the rooster below our window that began crowing at 3AM. We paid an astounding 280 USD per night and so I lodged a complaint. We were moved to a similar room with ocean views but on the 7th floor which was much better for the lack of rooster noise but we were still right next to the elevator. Oh well. it was better at least. That was until we realized that we could not get water from our shower for most of the day. Not a drip. For 6 days. Then there was the rooftop lounge right above us that had the staff rearranging the furniture every night at 12:45 AM for 20 minutes. Scraping and squeaking away until we were all wide awake. I could go on. Avoid this place if you want any sleep. Go anywhere else and get a day pass for the park.

Needs TLC, staff is great. Food is hit or miss, under construction

Needs TLC, staff is great. Food is hit or miss, under construction