The service quite is tiptop even through online its run smoothly

There is no flexibility on the check in timing as we arrived half hour early which they insist we have to check in by 2pm. Make up room - no toliet paper refill & water bottle. We booked again due the room cleanliness was very good plus bed, pillow & blanket was good too. We came to know they are short of man power but basic will still have to give or prepare.

During the check in, I was told there was double booking this I wasn’t able to get the room with bathtub. After 15mins delay, I was assigned to a room with cigarette smell on level 2. So i had to run back to the reception with all my luggages, to be assigned a room on level 3. No help was offered to help us with the luggages. We were also given 4 days’ wifi instead of 5. The bedsheets were also stained. Just when we thought our nightmare is over, our toilet door fell apart after shower at 10PM. A called to the reception, we were told to wait for the house keeper to come in 30 mins. After 30 mins, nothing happened thus we called again stating we can’t wait any longer as it’s getting late. We were then told to wait till tomorrow as the housekeeper is off work now. No daily Housekeeping as well.

During the check in, I was told there was double booking this I wasn’t able to get the room with bathtub. After 15mins delay, I was assigned to a room with cigarette smell on level 2. So i had to run back to the reception with all my luggages, to be assigned a room on level 3. No help was offered to help us with the luggages. We were also given 4 days’ wifi instead of 5. The bedsheets were also stained.Just when we thought our nightmare is over, our toilet door fell apart after shower at 10PM. A called to the reception, we were told to wait for the house keeper to come in 30 mins. After 30 mins, nothing happened thus we called again stating we can’t wait any longer as it’s getting late. We were then told to wait till tomorrow as the housekeeper is off work now. No daily Housekeeping as well.

too bright because the lights for roadside

Very noisy in early morning, I think car wash shop play music. This is my first experience stay hotel due to people play rock music in early morning. Very bad!!!

Common hotel. Not suitable with baby. You have claimb stairs. Extra deposit if you need extra keys. Pay for your own breakfast & not many close parking.

Stayed at White Loft for a night in their Family Room; room was not bad, bed was comfortable. Downside would be the toilet has no ventilation, hence it was a little stuffy and smell a little. Overall, its not bad for a one night stay. Surrounded by many food store which is a major plus point.

Stayed at White Loft for a night in their Family Room; room was not bad, bed was comfortable. Downside would be the toilet has no ventilation, hence it was a little stuffy and smell a little. Overall, it's not bad for a one night stay. Surrounded by many food store which is a major plus point.

Stayed at White Loft for a night in their Family Room; room was not bad, bed was comfortable. Downside would be the toilet has no ventilation, hence it was a little stuffy and smell a little. Overall, its not bad for a one night stay. Surrounded by many food store which is a major plus point.

The hotel provides branded water dispenser and bottled water which is good. The room offers very basic amenities. No elevator/lift, no facial tissue, hair dryer, hand soap and it is just for a sleep. Prices are reasonable but there is a distance from city. I experienced an unpleasant stay, luckily it was the next day before I checked out as the hotel had some renovation done downstairs in the morning about 9am which caused my family woke up because of the noise. Hope management can take note on this.

It will be better if the hotel provides bathroom-amenities packages, such as toothbrush, toothpaste, comb etc.

Simple & nice hotel... white colour scheme let me feel good & welcomes...

Reception and hotel staffs are really friendly and helpful. Will definitely come again.

The hotel is clean. It practises a minimalist concept, whereby the furniture have been recycled from wooden pallets. Bravo to that! Would have been better if more shampoo/bath foam were provided. There were just minimal amount provided in the bathroom.Not really sufficient for 3 persons. Luckily I brought extra from home.

Amazing hotel neat and clean,just a little bit far from Jonker Street

Family room of 4 with bathtub: Very nice And clean room. Hipster type of budget hotel and very decent rooms toilet. Water dispenser and towels are available. Bicycle cafe downstairs is very cool as well, Sushi mentai is 3minute walking distance , cheap and good jap eating place for dinner. Breakfast head to Full house dim sum for some nice dim sum.

Family room of 4 with bathtub: Very nice And clean room. Hipster type of budget hotel and very decent rooms toilet. Water dispenser and towels are available. Bicycle cafe downstairs is very cool as well, Sushi mentai is 3minute walking distance , cheap and good jap eating place for dinner. Breakfast head to Full house dim sum for some nice dim sum.

A bare minimum sleeping place. Deco simple without the fringes. Good for resting and nothing else. Be warned that the hotel have 2nd and 3rd floors, only have stairs.

Its was like coming home. Friendly staff greets you at the entrance. Upon entering the lush white walled and sheeted room, youll feel a sense of serenity and calmness, perfect for a quiet get away, still withing reach of the hustling Malacca city. And with a new TerminalB cafe, the first ever bicycle themed cafe in town, food and beverages are easy to come by. Dave and team of barista makes one helluva power packed juice drinks! Come for the convenience, stay for the comfort :)

Its was like coming home. Friendly staff greets you at the entrance. Upon entering the lush white walled and sheeted room, you'll feel a sense of serenity and calmness, perfect for a quiet get away, still withing reach of the hustling Malacca city. And with a new TerminalB cafe, the first ever bicycle themed cafe in town, food and beverages are easy to come by. Dave and team of barista makes one helluva power packed juice drinks! Come for the convenience, stay for the comfort :)

Clean and very comfortable bed.

Room was clean. There were no foul odors. Internet was generally fast. Shower and taps had water with sufficient pressure. The hotel has no lift so for older people this could be an issue since the stairs is quite steep. There's hot water on the 2nd floor for those who need it like little toddlers or babies. In the morning, there was very loud music, audible from the room. This could be an issue with some folks.

Comfortable and value for money.

The worst experience we ever gone through. Staff with bad attitude. Talked rudely to their customer and acted irresponsibly even is their fault.

Just 10-15 minutes drive from the main tourism area. For those who are not driving, you may utilizes car hailing app to reach your favourite destination. It is really affordable. Surrounded by different eateries, White Loft can be considered by those who prefer a relax starvation in Malacca. The Bathtub room was great to relax yourself over the tiredness. Room facilities can be improved by adding more space to hang clothes. Industrial design theme is really a plus !

Amazing room, great and friendly staff!

It was a really pleasure stay as we only manage to check in at 1am, as we left Johor pretty late due to the jam. They was very friendly and accommodating as well. Stay 2 separate nights and both nights was superb, they even introduce to us to the Satay lok lok just across the street, pretty cheap & good selection.

Clean and fast wifi

with this price, this hotel is consider good. it is new and clean, however sound proof should be improve. if you have your own transport, you can consider this hotel.

Just checked -out from hotel. One the best hotel I had ever stayed in. Base on my review :Clean environment, friendly staff but there one chinese staff lack of communication(dont know how to interpret information ) but overall good,neat bedding and classic yet elegant interior design(ps :Bathroom) I do have to say that's the hotel is quite far from the melacca town but its worth it why you may ask because we're way off hustle and bustle heavy road vehicles noises you can sleep ever so soundly.that's all!!!

The room is clean and the bed is comfortable except pillow too soft. Overall nice experience but will not be convenient for elderly guest as there is no lift.