The staff provided excellent service as usual, especially Hiko & Ivy. Although I was able to receive a room upgrade from my VIP member tier, I couldn't help but notice that the room required some maintenance. The rain shower had a leak, the paint was starting to diminish, and the blinds were not fully adjustable. Overall, the upgraded room did not quite meet the standard I would expect from my original room type which I’ve stayed multiple times. I appreciate the gesture of the room upgrade, but hope these maintenance issues can be addressed for a more seamless guest experience in the future.

Lovely hotel! The staffs were really friendly and helpful

The room was exceptionally clean, the bathroom was amazing with both shower and bathtube. The breakfast was cooked on the moment, and the chefs would cook for you additional stuff if you asked for vegetarian or vegan options.

The room is spacious .The bathroom is great especially I like the rain shower head. I enjoyed it very much.. The bedding is soft and comfortable.. Breakfast is great. Enjoyed different kinds of local food. The staff is very friendly and service is great. The location of the hotel is very close to the major subway line.. making travel very easy n conveniencem.

After reading the good reviews about its space and balcony, we booked a 25m room for more space. However our room looks like a standard hotel room and we did not get a balcony. It would be helpful to put into the hotel booking description which are the rooms that has a balcony. We had to rearranged the room to accommodate our 2 large luggage bags to be easily accessible and yet out of the way for a walking area. After that was sorted out we did enjoyed our stay here. Housekeeping was great. The room floorboard was clean. The huge king bed was comfortable and clean. It is bigger than a standard king sized bed. The bedding were top-notch. The toilet and towels were clean. The toilet seat was heated and fitted with electronic bidet’s selections. Drinks were provided free in the room. And a fantastic 24 hours free coffee, sparkling water, and snacks station is available at the lobby. Love their good coffees and sparkling water!! The breakfast was good and sufficient. The chefs cooked a different variety every day. The atmosphere was cozy, clean and comfortable. The hotel is centrally located. The Da’an metro station was only a 5-minutes walk away, passing the high school field. Taxis were easily available too. All the hotel staff were friendly and helpful. It was a good stay.

Next to a school track and field, away from the busy traffic. Only 5-min to buses, 10-min to MRT, 3-min to closet 7-Eleven, 10-min from Shuttle stop to/from Taoyuan Airport

Excellent small hotel in a convenient part of Taipei with excellent services from the team

First time stay 4 nights in this quaint boutique hotel. Staff were extremely friendly and helpful. Short walk from MRT stations. Breakfast was good. The room was very clean but for 2 adults and lots of luggage we were barely able to move around the room. For our 23 days visit in Taipei, we’ve stayed in 4 different hotels. Chez Nous is a little gem in the city. Next time we will have to pay more and upgrade to a bigger room!!

Excellent breakfast. Incredible hospitality. Staff are so NICE. Bedroom was spacious. 10/10.

This is in a quiet location right in front of a schools running track. There is a balcony with some seats you can relax on and watch the students do school activities if you want. The room is a unique design with unique soaps. The areas outside the rooms and the building itself is not that clean. I dont know why hotels still use carpets for common areas. The room itself was very clean and well maintained. Water flow great and lots of natural light.

Great!

Create location. Steps from subway and walking distance to a lot of food, shops, etc. Friendly staff.

Hotel in good location with excellent condition, new and clean. Breakfast buffet is very good and included. Will stay again in the future.

The hotel is located near the station. Friendly staffs. The bar in the hotel, Bar Weekend, is amazing. The breakfast is quite simple but good. Willing to visit again

Wonderful breakfast, spacious and quiet room, close to MRT.

Slept well, love the space of the room, actually not at the high floor, but the quiet vibe made me feel comfortable.

Small hotel with well equipped room and friendly staff. I was staying at their standard room , so it's a bit small but the room is comfortable especially the washroom, with hot and powerful shower, electric toilet seat and thermo ventilator. Location is central but really quiet at night, there's a 1960 bus to and from Taoyuan airport just 3 min walk away from hotel. Breakfast is also decent in Taiwan standard. Overall I would recommend this hotel and would love to stay there again next time.

Receptionists were very friendly. Nice and clean room. Walkable to Da’an Station and Zhongxiao Fuxing Station. Complimentary breakfast offered variety of foods, including Chinese and Western.

Staffs are very kind and polite , free self serve coffee and sparking drinks 24/7.

everything was perfect and staff were so helpful! would stay again!!!

The hotel staff was really welcoming and helpful. We arrived early and couldn’t check into our room but the manager upgraded us to a room we could check into early. Room is nice and clean. Bathroom is huge. Only compliant if that the AC doesn’t get as cool as you would like it despite setting the thermostat to 25C (felt more like 28C).

All the staff gave very good service at all times. We were greeted every time when we leave and return to the hotel. Although there was a bar just below the hotel, we totally experienced very peaceful time throughout our 1 week stay except for some occasional sounds from the room next door. The metro station is within minutes walk away and there are ample parking lots just around the hotel area.

A very nice and quiet area at night yet it’s very easy to get around the city. The Da’an district has many nice restaurant and bars around. The hotel staffs are very polite, kind and helpful through the stay.

Although is a 3 stars hotel, but I definitely give them a five stars service Room is very comfortable, 5 minutes walk to the underground, and the staff are very friendly and helpful.

Definitely will come back again.

Nice boutique hotel. Rooms are sparse and modern. Neighborhood is quiet around the hotel but 3 min walk to bustling street

Friendly staffs. Good location. Excellent breakfast.

Overall enjoyable stay and would stay there again. The room was nice with newer furniture, unique shower and bath fixtures, and plenty of space. One of my favorite hotel bathrooms. The bed was on the firmer side than I’d prefer. However please note this is a personal preference of someone coming from the U.S. who’s used to softer beds. Convenient location with MRT station nearby. Plenty of shops, cafes, restaurants a short walk away. Only con is the backyard is a school. I could hear yelling from kids/teens.

I like the location which is quiet but still close to everything. It's clean and nicely designed. The staffs are very friendly and did their best to make you feel welcomed.

extraordinarily friendly and helpful staff that tries to accommodate the guests whenever possible. The rooms are as published. Next to the hotel, there is small park which enhances the feeling of comfort

Chez Nous has become one of my favorite boutique hotel since my last visit in 2018, and I was finally able to return in 2022. The staff at this hotel are incredibly friendly and helpful, going above and beyond to assist me in freezing some food to bring back home to share with my family. I would like to particularly recognize Miko, who was very helpful from the beginning of my stay and even had my room ready early when I arrived early that day for check-in. I will definitely come back to stay at Chez Nous in the future when I visit Taipei, thanks to their fantastic customer service.

Location is perfect. Staff is super friendly, the room is neat and clean. Will come again!!